Responding to the report, a spokesperson
for Universities UK said: "Following the shift in
England from public funding to increased fees, students are
understandably, and rightly, demanding greater value for money
from their university. Universities are responding to this and
are improving the information to students about courses to ensure
that their experience matches their expectations.
"A ComRes survey earlier
this year revealed that students want a personal relationship
with their university, rather than the type of engagement they
associate with being a 'customer'.
“Universities have increased investment in teaching and learning
and students are now reporting record levels of satisfaction with
their courses. The latest National Student
Survey (NSS) found that 84% of final-year students were
satisfied with the overall quality of their courses. Graduates
leaving our universities are also increasingly in demand
from employers continue to benefit from their degrees. They earn
on average almost £10,000 a year more than people without degrees
and are more likely to be employed.
“Universities in England will work with the new Office for
Students to ensure that students have the necessary information
to make informed decisions on going to university, and that
competition works in the interests of all students.”
