Extract from Lords debate on Work: Lifelong Learning - Nov 27
Tuesday, 28 November 2017 07:37
Lord Touhig (Lab):...However, too often autistic people have a
negative experience at their jobcentre. Jobcentre Plus is often the
“front door” to people’s first conversation about gaining work.
When asked to rate their experience of Jobcentre Plus, over six in
10 of those who responded said it was poor or very poor. Fewer than
one in seven said it was good or very good. Many say that staff do
not treat them as individuals or consider the particular
adjustments that the staff themselves...Request free trial
(Lab):...However,
too often autistic people have a negative experience at their
jobcentre. Jobcentre Plus is often the “front door” to people’s
first conversation about gaining work. When asked to rate their
experience of Jobcentre Plus, over six in 10 of those who responded
said it was poor or very poor. Fewer than one in seven said it was
good or very good. Many say that staff do not treat them as
individuals or consider the particular adjustments that the staff
themselves need to make to meet the communication and other needs
of autistic people. This is particularly important for people who
may not qualify for formal employment but who increasingly will
receive their support from work coaches at jobcentres. To do their
jobs effectively and to ensure they are complying with
the Equality Act, all staff at jobcentres should
have the training in and knowledge of autism to support the people
they are working with. Does the Minister agree?
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