Barbara Keeley (Urgent Question): To ask the Minister to
respond to the Care Quality Commission report on the state of adult
social care and on issues of funding social care. Mr Speaker
I call Minister Steve Brine. The Parliamentary Under-Secretary of
State for Health (Steve Brine) Thank you, Mr Speaker—take
two....Request free trial
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(Urgent Question): To ask the Minister to respond to the
Care Quality Commission report on the state of adult social
care and on issues of funding social care.
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Mr Speaker
I call Minister .
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The Parliamentary Under-Secretary of State for Health
(Steve Brine)
Thank you, Mr Speaker—take two.
There are few things more important to any of us than the
way in which the oldest and most vulnerable are cared for
in our society. First, let me pay tribute to the 1.4
million people who work in the country’s social care
sector. They support many of the most vulnerable people in
our communities, often in the most difficult of
circumstances. I am proud that we have done more than any
Government before to improve the quality of social care,
introducing a tough system of CQC ratings, new
qualifications for care workers, and new standards to
ensure that everyone receives the highest-quality support.
I am heartened that today’s CQC report shows that even in a
time of acute fiscal pressure, 79% of adult social care
services are now providing good or outstanding care.
However, it is impossible to ignore the pressure that our
ageing population and advances in medicine are putting on
the system. We have seen the number of over-65s increase by
nearly 1.2 million, or about 14%, over the past five years.
Today’s CQC report shows that in some areas, it is
completely unacceptable that standards in some settings are
below those rightly expected by care users and their
families. This Government view social care as a priority,
which is why in the spring Budget this year we announced an
additional £2 billion over the next three years for
councils in England to spend on adult social care services.
That means that, in total, councils will have access to
£9.25 billion more dedicated funding for social care over
the next three years—enough to increase social care
spending in real terms. We have also been clear that later
this year we will be consulting widely on the future of
social care in this country to put it on a stable footing.
My right hon. Friend the Health Secretary updated the House
on Monday about action he is taking to address delayed
discharges from hospital in advance of this winter. Last
year there were 2.25 million delayed discharges, up by
24.5% from 1.81 million in the previous year. The
Government are clear that no one should stay in a hospital
bed longer than necessary—it removes people’s dignity,
reduces their quality of life, leads to poorer health and
care outcomes for people and is more expensive, ultimately,
for the taxpayer. Since February, there have been
significant improvements in the health and care system,
with a record decrease in month-on-month delayed discharges
in April of this year.
However, we must make much faster and more significant
progress well in advance of next winter to help free up
hospital beds for the sickest patients and reduce pressures
on accident and emergency departments. That is why we have
introduced a further package of measures to support the NHS
and local government in reducing delays. That package
includes guidance, a performance dashboard, plans for local
government and the NHS to deliver an equal share of the
expectation to free up 2,500 hospital beds, and of course
CQC reviews. We have also been clear that we will consider
a review in November of the 2018-19 allocations of the
social care funding provided at spring Budget 2017 for
poorly performing areas. We have been clear that the Budget
funding will all remain with local government, to be used
for adult social care.
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I thank the Minister for that response, but I really must
ask him whether he shares my deep concern about the state
of adult social care, as highlighted by today’s report by
the Care Quality Commission. Some 3,200 care services were
rated as “requires improvement”, with more than 340 rated
as “inadequate”. That means that some 92,000 vulnerable
people are receiving poor care and some 10,000 people are
receiving inadequate care. The picture is even worse in
nursing homes, with one in three receiving the poorest
ratings.
Does the Minister share my concern about safety, with one
in four care locations failing on protecting people from
abuse or avoidable harm? That means thousands of vulnerable
people not getting prescribed medicines, being ignored when
they ask for help and not having enough time for their home
care visits.
The Labour party has repeatedly raised the damaging impacts
of budget cuts, with more than £5 billion having been cut
from social care since 2010. Does the Minister now accept
that that has caused the crisis in care staffing, which is
at the heart of the poor care that is being reported? Poor
staffing levels and staff training are key factors in those
providers with the poorest ratings.
In his written ministerial statement earlier this week, the
Secretary of State suggested that the £2 billion allocated
in the spring Budget to local councils for social care, to
which the Minister has just referred, will now be dependent
on performance against targets for delayed transfer of
care. That means that some councils could lose funding that
they have already planned to spend. Does the Minister
accept that threatening local councils with the loss of
planned funding could lead to a worsening of the quality
and safety issues highlighted today? With social care in
crisis, this is not the time to be threatening joint
working with local councils, so will he reverse that threat
and match the Labour pledge of an extra £8 billion for
social care, including an extra £1 billion this year?
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I thank the hon. Lady for that response. This subject was
much discussed during the general election, and I think it
will be greatly discussed during this Parliament.
Nobody is making any threats. The Government are very
supportive of the best-performing systems, where local
government and the NHS work together to tackle the
challenge of delayed transfers of care. We have said that,
depending on performance, we will consider a review in
November of the 2018-19 allocations of social care funding
provided in the spring Budget for areas that are poorly
performing. As I have said, that funding will all remain
with local government, to be used for social care.
Obviously, we recognise that there are real pressures in
the system. That was why we responded—I think the hon.
Lady’s party was pleased with this at the time—with an
additional £2 billion for social care in this year’s
Budget. We have also given councils the chance to raise the
council tax precept. My authority, Hampshire, has done
that, and I think that has been well received.
Turning to the actual report, it would be easy to duck all
of this. Dare I say that I hope we can conduct this debate
in a sensible spirit? People out there working in the
system who want to pass the mum test, as was said this
morning, want us to do that and are watching things
closely. Of course, it would be easy to bury our heads in
the sand, but let us remember that had we had the rigorous
inspection regime that the Secretary of State put in place
earlier, a lot of problems, including those in the hospital
sector when the hon. Lady’s party was in government, would
not have been heard of. We know about the current situation
only because of the inspection regime that has been put in
place.
The CQC report found a number of things, and obviously we
will digest it over the days and weeks ahead. It found that
the adult social care sector performed best in how caring
its services are: 92% of services were rated good and 3%
outstanding. We can kick this issue around all we like, but
today’s report shows exactly why we introduced the
inspection regime. It is uncovering the care that is
good—the vast majority of it—and it is also uncovering the
care that is not, which is where we want to help and
support local authorities to make sure that improvements
are made for the people we represent.
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(Totnes) (Con)
It is concerning to note from the CQC’s state of adult care
report that staff turnover rates have risen from 22.7% to
27.3% in the three years to 2015-16. Will the Minister meet
me to discuss the important role that supporting skills and
opportunities for career progression can play in reducing
turnover, improving morale and, most importantly, improving
the quality of care that people receive? Will he visit my
constituency to see the excellent joint working that has
been done by the trust and South Devon College towards just
that?
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I thank my hon. Friend for that. I think she knows that I
will be in the vicinity of her constituency at some point
over the next few months, and I would like to take her up
on her offer. I wish her well in her current campaign.
The workforce is critical. Adult social care is a rapidly
growing sector, and there are about 165,000 more adult
social care jobs than there were in 2010. It is imperative
that we get the right people into the right jobs, to
deliver the improved quality of care and services that we
all want to see. We are working closely with our delivery
partner Skills for Care to improve the level of skills in
the adult social care workforce, and we are making the
profession more attractive with the introduction of the
national living wage, from which up to 1.5 million people
in the social care sector are expected to benefit. I might
point out that that policy has come in only as a result of
this Prime Minister and this Government.
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Dr (Central Ayrshire)
(SNP)
I want to point out that the report rates 92% of services
as good and 3% as outstanding on caring. That comes from
the commitment of staff, who, sadly, have not been given a
breaking of the 1% cap. The issue of safety has been
raised, with one in four providers failing to provide safe
care. That comes down to workforce and funding. Brexit
threatens the workforce; as the hon. Member for Totnes (Dr
Wollaston) said, there is a turnover of one in four.
Funding has been reduced by 9%, and that has to be tackled.
Does the Minister recognise that one in five emergency
admissions could be avoided if alternatives were provided?
Although the measures are different in Scotland, delayed
discharges are falling in Scotland while they are rising in
England. Will he get rid of fragmentation and look at real
integration of health and social care in the sustainability
and transformation plan reorganisation?
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I said at the very start of my response, did I not, that we
should salute the 1.4 million people who work in this
country’s social care sector? We should also salute the
families who support people who are in and out of care
settings all the time. I did also say—I am grateful that
the hon. Lady responded to this—that it does not surprise
me that the caring side of the sector came out as one of
the good bits in the report.
The hon. Lady spoke about keeping people out of the
emergency setting, and that is absolutely what the STP
process is about. We are one NHS, and there is one public
sector. This is about the NHS getting delayed transfers of
care right, but it is also about the work of local
government. The STP process works at upper tier authority
level as well as across the NHS—in my area of Hampshire,
the NHS is working closely with Hampshire County Council—to
deliver a one-system response. She is absolutely right, as
usual, to point that out.
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Mrs (Chesham and Amersham)
(Con)
It is absolutely vital that we improve adult services that
are failing and falling behind, but let us not lose sight
of the fact that most adult social services are of high
quality and many are improving. Nearly four out of five of
our adult services are good or outstanding. We all know
that there is a looming crisis in social care, which is why
the Chancellor announced further investment of £2 billion
in this area. Is that investment starting to show some
results?
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Yes, we believe it is. The CQC has completed its ratings,
and the proportion of providers rated good or outstanding
increased to 79% by July 2016; the previous figure was 72%.
It is also worth noting the CQC’s statement that 81% of
services rated inadequate improved their overall rating
following re-inspection. Obviously, there is a challenging
element to the report. As I have said, we do not hide from
that or shirk it—nor should we—and that is why we set up
the inspection regime. It would not be right or fair to
people who work in or rely on the sector to say that
everything is going to hell in a handcart, because I do not
believe that it is.
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(North Norfolk)
(LD)
I hope the Minister will agree that these widespread
failures of care are intolerable in a civilised society.
Does he share my view that we will have to confront the
need to increase taxes to ensure that we have an efficient,
effective and compassionate system, and will he embrace a
cross-party approach to come up with a long-term
settlement?
-
Of course I want to work—as will the current Care Minister,
the Under-Secretary of State for Health, my hon. Friend the
Member for Thurrock (Jackie Doyle-Price)—with the respected
former Care Minister, and with any other Members who have
any sensible suggestions. Taxation is of course a matter
for the Chancellor at financial events, and there will
obviously be a Budget later in the year.
On the areas where there are care challenges, we have
picked up 12 local areas for review, as the Secretary of
State said earlier this week. We have published the details
that are suitable for the review, which we have developed
from the dashboard criteria. We will give those involved
every possible support, as we do with the inspection regime
for hospitals, for instance. Such inspections are to get
hospitals out of special measures and get them to a better
place, and we will do the same for those areas. I will be
very happy to meet the right hon. Gentleman. In fact, if he
had not asked me, I would offered to meet him.
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Mr (Christchurch)
(Con)
If the Government’s plan is to reduce the pressures on
adult social care, will my hon. Friend explain why the
Dorset clinical commissioning group is proposing to close
down the St Leonard’s community hospital, which provides
really good services at the moment and is approved of by
the community?
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No, I cannot go into the detail of why that is, as I
suspect my right hon. Friend realises. There will be a
one-NHS STP process in his area, and it will have to come
up with proposals that meet the five criteria for any
reconfiguration. As he will know, there were previously
four criteria that had to be met, but there are now five;
Simon Stevens, the chief executive of the NHS, has added a
fifth on patient safety. He mentioned St Leonard’s
hospital, and any reconfiguration or change of service in
relation to it will have to be considered in that context.
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Mr Speaker
The Minister has just elevated the hon. Member for
Christchurch (Mr Chope) to the Privy Council, of which he
is not currently a member. Whether that was inadvertent on
the part of the Minister or a gentle hint to the powers
that be remains to be seen. It would be only a very modest
elevation for somebody of the hon. Gentleman’s experience.
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(Colne Valley)
(Lab)
Does the Minister agree that it is time we considered
bringing the social care sector back into public ownership
to remove the profit-making aspect of looking after the
most vulnerable in our society?
-
Mr Speaker, I have no advance knowledge of the future
career prospects of my hon. Friend the Member for
Christchurch (Mr Chope), but I am sure it is only a matter
of time before he becomes a Dorset knight.
I do not agree with the hon. Member for Colne Valley
(Thelma Walker), whom I welcome to her place. I do not
think that what the sector needs right now is
nationalisation. I would gently say once again that public
ownership is not the answer to every challenge in our
public services.
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(Stafford) (Con)
When visiting a constituent at home last week, I discovered
that he has had dozens of carers. Many of them have
delivered excellent care, but he was really concerned about
the sheer number of different carers that he had had. What
does my hon. Friend have to say about proposals or plans to
ensure that people receive consistent care from as few
carers as possible, which benefits both the patients and
the carers?
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As ever, my hon. Friend is on the money. Across primary
care, the named GP policy is a huge step forward, and that
idea is absolutely something we should aim for in this
sector. That may come out during the consultation later
this year, and I feel certain that my hon. Friend will
respond to that consultation.
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Several hon. Members rose—
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Mr Speaker
What an array of riches! I call .
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(Great Grimsby)
(Lab)
One among many, Mr Speaker.
This Government have pushed a national crisis on to
hard-pressed local councils and hard-up local residents,
forcing council tax rises that will barely cover the
minimum-wage salaries paid to carers. The Minister says
that the precept has been welcomed, but I would ask: by
whom?
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The precept is welcomed by local authorities that want to
get extra money into their social care system.
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It’s not.
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I understand that the hon. Lady wants to play politics with
this issue, but as I said in my response to the urgent
question, I honestly think that we can do better than that.
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(Amber Valley)
(Con)
I have found the CQC’s inspections of struggling care homes
in Amber Valley to be a very useful way of making sure that
they improve care for local people. Is the Minister
confident that the CQC is sufficiently resourced and
skilled to carry out those inspections in a timely fashion
and to a sufficient quality?
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Yes, I think that the CQC does a fantastic job. Andrea
Sutcliffe, its chief inspector of adult social care, whom
Members will have heard on the media this morning, was
absolutely right when she talked about services needing to
meet the mum test or the dad test. Ultimately, we are all
affected—I have ageing parents, like many Members of this
House. The mum test or the dad test is what we want,
because when people go into adult social care settings we
want to feel that they are as well looked after as we could
manage ourselves.
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Dr (East Kilbride,
Strathaven and Lesmahagow) (SNP)
Loneliness can be extreme in housebound adults and the
level of mental health issues such as depression is often
high but unrecorded. Will the Government ensure that there
is a holistic approach to social care that includes key
indicators of mental health and wellbeing?
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Yes, the hon. Lady makes a very good point. Those are
exactly the issues that will be discussed in the
consultation later this year, in which she will, of course,
be very welcome to take part.
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Sir (New Forest West)
(Con)
What is the status of the announced Government policy that
the Dilnot cap will be implemented in the financial year
2021-22?
-
Okay. The Prime Minister has been very clear about the
importance of tackling this issue. As she said, we will
look after 2 million more over-75s in the next 10 years and
we have to find a sustainable way of caring for older
people. As I have said, we will consult on detailed
proposals, which will include a capital floor and an
absolute limit on the amount people can be asked to pay.
Our objective will be to get the widest possible consensus.
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Mr Speaker
Whether the right hon. Gentleman regards that as a
satisfactory answer is for him to decide, but it is the
answer that he is getting.
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Sir
It was.
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Mr Speaker
In fact, he has got it.
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(City of Chester)
(Lab)
Did the Minister see the recent “Dispatches” programme
featuring Bupa’s Crawfords Walk care home in my
constituency, which had shocking levels of care? If large,
well-known providers such as Bupa are caught putting
profits before patient care, what can the Minister do to
ensure that smaller, less high-profile providers are not
doing the same?
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I am sorry, but I did not see that programme. I shall look
out for it on “watch again”. What we can do is put in place
the toughest, most rigorous assessment and inspection
regime, and that is what we have. That has come from this
Secretary of State, not from the previous Government, who
ducked the issue. What we can do is ensure that there is
rigorous inspection to root out poorly performing services.
That is the same in the hon. Gentleman’s constituency as it
is in mine.
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(Hendon) (Con)
With an increasingly ageing population, does the Minister
agree that it is deeply cynical to pretend that there is
some financial solution to this issue that does not involve
very difficult decisions both within and across
generations?
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Yes, I do. There were many disappointing things for me
about the recent general election—[Laughter.] To be
serious, one of the more disappointing things was that the
debate around the future of adult social care was reduced
to the use of the words “dementia tax”, which did the
sector, our constituents, our public life and this
Parliament an enormous disservice. We do need to have a
grown-up debate in this country about this issue, and that
is why we will bring forward proposals for consultation.
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(Warrington South)
(Lab)
This week marks the sixth anniversary of the Dilnot
commission report into social care, yet the Government are
no closer to finding a solution on funding social care.
Will the Minister tell the House why his Government have
wasted six years and failed to take any action to solve the
social care crisis?
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Honestly, now I am being tempted into politics. The bottom
line is that the Labour party had 13 years in government to
sort out the social care system, and it never did. It was
in the Labour manifesto in ’97, there was a royal
commission in ’99, there was a Green Paper in 2005, there
was the Wanless review in 2006, the Labour Government said
it would be solved in the 2007 comprehensive spending
review and then there was another Green Paper in 2009. I
honestly think that lectures from Labour Members about
wasting time on this subject are for the birds.
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(Witney) (Con)
The Minister has made an excellent point about the years of
failed opportunities and failed promises under Labour.
During that period, were not 40,000 people per year forced
to sell their homes in their lifetimes to fund their care?
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Yes, and my hon. Friend is absolutely right that one of the
most disappointing aspects of the discussion over the past
few months is that the current situation is hardly perfect.
If it was, we would not be debating it, and if it had been
easy to solve we would have solved it years ago—and the
last Labour Governments would have done so as well.
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Several hon. Members rose—
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Mr Speaker
Order. This is a hugely important subject and there is
extensive interest. I would like to accommodate it all, but
we do have another urgent question to follow, then business
questions, and then a heavily subscribed debate. May I
please now ask colleagues to be good enough to pose single
sentence, pithy questions, and of course appeal to the
Minister to provide comparably pithy replies?
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(Heywood and Middleton)
(Lab)
We have an appalling case of abuse in a small private care
home in my constituency that resulted in prison sentences
for the two people involved. What is the Minister going to
do to raise standards in small private care homes?
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I cannot comment on that individual case, but if the hon.
Lady writes to me about it I will be more than happy to
look into it and meet her.
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Mrs (Basingstoke)
(Con)
I welcome the Care Quality Commission inspections of care
homes in my constituency as it is helping to drive up
standards and highlight problems, but many older residents
tell me that they want to stay in their own homes for
longer. What is the Minister doing to help make that
happen?
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That is exactly why I said that this has to be a one-system
solution. We need the NHS to work on delayed transfers of
care, but we need local authorities to work with us as
well, which is what the better care fund is all about. We
know that it is better for people to be cared for in their
own home, but that is not always possible, which is why we
need a long-term solution to the funding of adult social
care that deals with not only residential but domiciliary,
care—and that is why we tried to introduce that debate
during the election.
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(Garston and Halewood)
(Lab)
Liverpool City Council spends more on adult social care
than it is able to raise in council tax, yet still has more
of a cut to make, and pays a very low level of fees as a
consequence. Can the Minister give an assurance that
councils such as Liverpool will not be further
disadvantaged when he rolls out the extra funding he is
promising to try to improve this situation?
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As I said, councils have access to a total of just over
£9.25 billion more in dedicated funding for social care
over the next three years as a result of measures
introduced by this Government since 2015. That is enough to
increase social care spending in real terms. And let me
just put this on the record for the House: the UK spends
more as a share of GDP on long-term care than other
industrialised countries, including much-vaunted Germany,
Canada and the United States.
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Mr (Wellingborough)
(Con)
I gently say to the Minister that the only reason the
Labour party was able to mention the “dementia tax” was
that the Conservative party had put something stupid in its
manifesto. This matter is far too important for party
politics. Does the Minister agree that the social care
system is broken and that we need a cross-party agreement
on how to move forward?
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I do think we need a cross-party, cross-country solution to
the long-term funding of adult social care, which is why we
started a debate during the recent election campaign, and
why we need a proper consultation, which will be coming
online later this year. My hon. Friend is absolutely right:
this is far too important for the knockabout of party
politics.
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(York Central)
(Lab/Co-op)
On the question of care homes requiring improvement, on
inspection 38% still require improvement and 5% have
deteriorated. What action is the Minister taking, beyond
just inspections, to improve standards?
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That is an absolutely fair question. This is why I said in
my statement that, through the dashboard, we have picked
the 12 most challenged local areas for review. The reviews
will cover providers and commissioners of services, looking
at the interface between social care and general primary
care and acute and community health services. It will
include an assessment of the governance in place for the
management of resources. I am sorry to have had to read
that out, but I wanted to get it absolutely clear for the
record. That is why those reviews are being put in place.
We are not just pointing the finger and saying, “You’re
bad.” We want to support those areas to deliver the care we
are getting in the vast majority of other areas.
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Dr (Sleaford and North
Hykeham) (Con)
Improvements in medicine have enabled people to live
longer, but we also want them to live more healthily. We
know that investment in reducing loneliness, in improving
activity and in treating conditions such as macular
degeneration, which causes blindness, will help to reduce
the need for social care. What is the Minister doing in
this regard?
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Although I am not specifically the Minister with
responsibility for care, I am the public health Minister
and the primary care Minister. We have brought those two
subjects together because we want to see a healthy
population across the board. I am pleased that my hon.
Friend has mentioned the Commission on Loneliness. It was
probably set up before she entered this House; it was
started by the late Member, , who did some really good
work that is rightly being taken forward in this
Parliament.
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(Strangford) (DUP)
Carers in Northern Ireland who provide for elderly and
disabled loved ones save the NHS some £4.6 billion, and
that figure rises to £132 billion across the whole of the
United Kingdom. How does the Minister intend to ease the
pressure on them by funding more respite places, to allow
families to have the much-needed breaks that enable them to
carry on caring in the long term?
-
I will look into that. The hon. Gentleman makes an
important point. I am sure that Members across the House
take part in carers week events every year. I certainly do
that in my constituency. It is at those events that we meet
not only the staff who work in the system but the people
who, day in and day out, do not have the life that they
would like to have because they have caring
responsibilities. We also meet young carers who do
incredible work. The hon. Gentleman is right, and we should
all say a clear thank you to those people for the work that
they do.
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(Faversham and Mid
Kent) (Con)
The extra money in the last Budget for social care is
helping Kent County Council to provide more people with
access to care, particularly at home, but the cost of
social care is going to keep rising. Does my hon. Friend
agree that we as a society need to have an honest
conversation about how we fund those growing costs fairly
across the generations?
-
Yes. This is no different from the conversation that we are
having about the funding of every other public service. It
is very easy to take to the streets with placards saying
“Spend more!” Indeed, I think the Leader of the Opposition
spent the national debt several times over just in his
response to the Queen’s Speech. This is why we need a
proper debate and a consultation on long-term funding.
Ultimately, it could come out of general taxation, but we
have to have a debate as a country on how much we can
afford to do while funding all the other public services. I
have not noticed us being short of requests to increase
funding in other areas as well. We have to have that honest
debate as a country.
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(Kingston upon Hull
North) (Lab)
If we are going to have that honest debate, the Minister,
whom I welcome to his place, has to accept that the
decisions of his Government have fuelled the social care
crisis. My council, the third most deprived in the country,
has had the 17th highest cuts to its budget, including
having £40 million taken out of social care by 2020. The
social care precept that the Minister has introduced does
not raise the amount of money in my area that it could in
wealthier areas. Will he please accept some political
responsibility for the mess we are in?
-
Of course Governments of all colours have delivered us to
the place where we are at this very moment, but have this
Government put more money into the social care system? Yes.
Did we provide more money in the Budget this year? Yes. Are
we allowing councils to raise more money? Yes. As I said
earlier, we spend more on long-term care as a share of GDP
than other industrialised countries, including Germany and
Canada and the massive economy of the United States.
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(Aldridge-Brownhills)
(Con)
As the Minister knows, about 2.8 million adults over the
age of 65 are currently in receipt of formal or informal
social care. Can he confirm that a recent Care Quality
Commission report showed that, despite the pressures, the
proportion of care services rated good or outstanding is
actually increasing?
-
Indeed I can. We introduced the new, tougher system of CQC
inspections, for the reasons I set out. We introduced a
care certificate for support workers and healthcare
assistants, and we introduced the new quality standards to
clarify what excellence actually looks like in care. We
brought in new criminal offences of ill treatment and
wilful neglect, and we introduced a fit and proper person
test to hold directors to account for care. Those are all
things that have happened under this Secretary of State
that never happened before.
-
(Bristol South)
(Lab)
The care sector is a significant employer in my Bristol
South constituency, but people are being lost to other
sectors. I listened carefully to the Minister’s response to
the hon. Member for Totnes (Dr Wollaston), but I urge him
to be much more ambitious in supporting the sector to
recruit more people and build on career pathways between
health and social care to encourage people who want to do
those jobs.
-
I thank the hon. Lady for her sensible question.
-
Mine was sensible.
-
They have not all been sensible, but yours was marginally
more sensible.
As I said earlier, this is a rapidly growing sector and it
is imperative that we get the right people into the right
jobs. That is why it is so important to work with
organisations such as Skills for Care to improve the level
of skills, and people in this sector are expected to
benefit from the national living wage.
-
(East Worthing and
Shoreham) (Con)
Worthing has the highest proportion of over 85-year-olds in
the country. They tend to be not particularly well off, and
their major asset is their property; so can the Minister
ensure that, in welcoming the fact that we will have a
grown-up debate at last, any sustainable solution
recognises that people who have worked hard, paid their
dues, looked after their family and done the right thing
should be appreciated, not penalised, for having done so?
-
I have said that we will consult on detailed proposals
later this year, which will include a capital floor and an
absolute limit on the amount that people can be asked to
pay. Those two critical pillars must go together.
-
(Bridgend) (Lab)
More care homes may face closure if they cannot access
migrant workforces. What steps will the Government take to
ensure that migrant workers, who are happy to work in our
care homes and who provide excellent standards of care,
will still be able to come to the UK after Brexit?
-
The Secretary of State has been absolutely clear, including
at oral questions earlier this week, that we see the
migrant workforce as critical to the NHS, by which we mean
in-patient care as well as the social care system—we want
to see those protected.
-
(Eastleigh) (Con)
Adult social care funding has been raised with me across
Eastleigh. Delayed discharge is also being prioritised by
the clinical commissioning group, but Eastleigh’s Lib Dems
on Hampshire County Council chose back in February not to
support a further £27 million for the county’s social care
budget. Will the Minister highlight he fact that some
parties talk about action but simply fail to make a
difference locally?
-
My hon. Friend is a doughty champion for her Eastleigh
constituency, and I also represent part of the borough.
What she says surprises me, but I am sure she will raise it
in the national debate in the months leading up to next
May’s borough council elections.
-
Mr (Sheffield South East)
(Lab)
In March, the Select Committee on Communities and Local
Government agreed a report on adult social care. We called
for significant extra funds in the short and medium term,
but we said that, in the long term, a lasting solution will
be found only through cross-party working. The Minister
seems to agree in principle, but will he confirm: that he
will engage with Opposition Front Benchers and other
parties on the consultation’s terms of reference; that he
will fully involve them in the consultation; that he will
approach the consultation with an open mind, and not rule
out any alternatives; and that the Select Committee will be
involved in the consultation?
-
I confirm that there will be the widest possible engagement
across the House and across the sector, including with the
Select Committee that the hon. Gentleman may or may not be
in charge of in the next few weeks.
-
Ms (Wealden) (Con)
I have visited many nursing and care homes in my
constituency of Wealden and have met committed and caring
care staff. Does the Minister agree it is the inspection
system introduced by this Government that is finally
shining a light on poor care and driving up standards?
-
Yes, I do. As I said, this inspection regime is a good thing.
It is important for families and for people in the system,
but it is also important for the staff—they want to know that
they are benchmarked as giving the best possible care. It is
as important for the staff as it is for the punters, for want
of a better word.
-
(Dewsbury) (Lab)
rose—
-
(Corby) (Con)
rose—
-
Mr Speaker
I call .
-
You finally spotted me, Mr Speaker. Worryingly, Age UK
recently described choosing a care home as “Russian
roulette”. Does the Minister believe it is acceptable to
force people to take these risks with their most loved ones?
-
I did not quite catch the question, but I do not think the
hon. Lady is easily overlooked in any forum. If she would
like to write to me or speak to me afterwards, we will be
able pick up that point.
-
Mr Speaker
There is somebody after the hon. Lady and so she need not
develop a complex about the matter. Somebody has to be last,
and on this occasion, nevertheless with a cheery disposition,
it is Mr .
-
Thank you, Mr Speaker. Some local authority areas are
undoubtedly better than others at joining up social care
departments with the NHS. Does my hon. Friend therefore agree
that we need to see a greater focus on sharing best practice
where it exists?
-
Yes, I agree with my cheery hon. Friend, and this is a good
place to finish. There is so much good practice in the
sector, and the report highlights that today. We should
celebrate that, as we do, and learn from it, as we will,
while ruthlessly picking out those areas that need support in
order to improve the care they are giving.
-
The Parliamentary Under-Secretary of State, Department
of Health (Lord O'Shaughnessy) (Con)
My Lords, with permission, I shall repeat as a
Statement the Answer given by my honourable friend the
Parliamentary Under-Secretary of State in response to
an Urgent Question in the other place. The Statement is
as follows:
“Mr Speaker, there are few things more important to any
one of us than the way in which the eldest and most
vulnerable are cared for in our society. First, let me
pay tribute to the 1.4 million people who work in this
country’s social care sector. They support many of the
most vulnerable people in our communities in the most
difficult of circumstances.
I am proud that we have done more than any Government
before to improve the quality of social care:
introducing a tough system of CQC ratings; new
qualifications for care workers; and new standards to
ensure that everyone receives the highest-quality
support. I am heartened that today’s CQC report, in a
time of fiscal pressure, shows that 79% of providers
were rated good or excellent.
The announcement that my right honourable friend the
Health Secretary made on Monday set out a clear package
of measures to reduce the variation highlighted by the
CQC today. It is impossible to ignore the pressures
that our ageing population and advances in medicine are
putting on the social care system. We have seen the
numbers of over-65s increase by nearly 1.2 million, or
around 14%, over the last five years, and today’s CQC
report shows that in some areas it is completely
unacceptable that standards in some settings are below
those rightly expected by care users and their
families.
This Government view social care as a priority, which
is why the spring 2017 Budget announced an additional
£2 billion to councils in England over the next three
years to spend on adult social care services. This
means that in total councils will have access to £9.25
billion more dedicated funding for social care over the
next three years, enough to increase social care
spending in real terms. We have also been clear that
later this year we will be consulting widely on the
future of social care in this country, to put it on a
stable footing for the future and address issues
related to the quality of care and variation in
practice.
My right honourable friend the Health Secretary updated
the House on Monday about action we are taking to
address delayed discharges from hospitals in advance of
this winter. Last year, there were 2.25 million delayed
discharges, up 24.5% from 1.81 million in the previous
year. This Government are clear that no one should stay
in a hospital bed longer than is necessary: it removes
people’s dignity, reduces their quality of life, leads
to poorer health and care outcomes for people, and is
ultimately more expensive for the taxpayer.
Since February, there have been significant
improvements within the health and care system, with a
record decrease in month-on-month delayed discharges in
April 2017. However, we must make much faster and more
significant progress well in advance of next winter to
help free up hospital beds for the sickest patients and
reduce pressures on A&E, which is why we have
introduced a package of measures to support both the
NHS and local government to reduce delays. This package
includes guidance, a performance dashboard, plans for
local government and the NHS to deliver an equal share
of the expectation to free up 2,500 hospital beds, and
CQC reviews. We have also been clear that we will
consider a review, in November, of 2018-19 allocations
of the social care funding provided at spring Budget
2017 for areas that are poorly performing. We have been
clear that the Budget funding will all remain with
local government to be used for adult social care”.
11.43 am
-
(Lab)
My Lords, I am grateful to the Minister for repeating
the Answer, but once again the Government seem to be in
complete denial about the reality of the situation
facing us in social care. A year ago, the Care Quality
Commission first warned that social care could be
approaching a tipping point. Today, Andrea Sutcliffe,
Chief Inspector of Adult Social Care, has said that,
“the danger of adult social care approaching its
tipping point has not disappeared. If it tips, it will
mean even more poor care, less choice and more unmet
need for people”.
Why have the Government neglected to tackle the issues
facing our social care sector and failed to give it the
money it needs? This report highlights safety concerns
in one in four care homes. Age UK described choosing a
care home as Russian roulette. Does the Minister
believe that it is acceptable to force people to take
these kinds of risks with their loved ones?
According to the Care Quality Commission report, 4,000
fewer nursing-home beds are now open than in March
2015. Is the Minister concerned about this drop, and
what actions is he taking to ensure that there are
enough nursing home beds for those who need them and
enough nurses to staff them?
This week marked the sixth anniversary of the Dilnot
commission report into social care. The Government
accepted the commission’s recommendations; they
legislated for them; and they announced that the cap on
personal funding would be £72,000, after which the
state would intervene. Why did the Government abandon
all that in favour of their ill-fated dementia tax? Why
are this Government no closer to finding a solution for
funding social care? Can the Minister tell the House
why his Government have wasted seven years and failed
to take any action to solve the social care crisis?
-
I shall respond to the several questions that the noble
Baroness asked. She is right that the CQC made that
warning last year, and that is precisely why the
Government have chosen to put in additional money—£2
billion extra was announced in the spring Budget—to
support the social care system and provide real-term
increases in funding.
It is worth pointing out that today’s report shows that
79% of care settings received a good or outstanding
rating, compared with 72% last year. There are
obviously differences in the kinds of settings that
were inspected; nevertheless, it shows an increase in
the number of good or outstanding settings.
I completely agree with the noble Baroness’s point
about patient safety. I think that the phrase “the Mum
test” is both accurate and evocative. Clearly, nobody
wants to choose care settings that do not pass that,
and any care that is inadequate is unacceptable.
However, the reason we have that information about
unacceptable care settings is that this Government, in
coalition with the Liberal Democrats, introduced a very
tough inspection regime in 2014. I believe that today’s
report shows that four out of five settings that were
judged inadequate on the first inspection had improved
on reinspection, so the inspection regime is itself a
critical part of dealing with the issue that she
rightly points to.
The noble Baroness highlighted the number of beds and
staffing. Around 165,000 more staff are working in the
care sector, but of course care is moving more from
residential homes to domiciliary settings, so the
nature of care is changing there. However, more staff
are going into the service and they are now being paid
the national living wage.
Finally, it is fair to say that no Government have a
completely unblemished record in getting to grips with
the problem of funding care. The Labour Government had
Green Papers, royal commissions, the Wanless review and
so on; we have had other investigations. However, to go
back to the beginning, the point is that we cannot wait
any longer—we need to get on with this—and that is why
I set out in the Queen’s Speech debate last week that
the consultation that we will publish at the end of
this year will look not just at an open question but at
very specific proposals around floors and caps, and I
hope that we will be able to build a consensus on the
need to move forward.
-
(LD)
My Lords, quality improvement is really urgent given
that, as the noble Baroness, Lady Wheeler, said, one in
four settings was found by the CQC either to be unsafe
or to require improvements in safety. Safety is
fundamental when you are looking for a setting for one
of your loved ones. Given that, according to the CQC,
the rate of improvement is slowing down in some
settings and in others has deteriorated, does the
Minister agree that a shortage of well-trained staff is
at the root of this problem?
While we wait for the Green Paper, will the Government
respond to the CQC’s second warning that social care is
at a tipping point and inject some urgent cash into it?
Many authorities, which really understand these issues,
told us last autumn, when the extra money was
announced, that it was really only half of what social
care required to keep it at the same level, let alone
improve, so some extra cash is urgently needed.
-
I reiterate the point I made to the noble Baroness,
Lady Wheeler. I completely agree that safety is
paramount: it is the beginning of any good care
setting. As I said, the new regime highlights issues of
safety where they exist so that operators and
commissioners, whether that is local authorities or
whoever, can demand turnaround in those services. As I
said, the response to that has been demonstrated.
I mentioned that more staff are, of course, getting the
national living wage, which will continue to attract
people to the sector. The noble Baroness is quite right
about skills, which is why we have the skills for care
programme.
It is also worth pointing out that one thing the CQC
report did show, as indeed you would hope it would, is
that 79% of settings provided either good or
outstanding care. There is no doubting the motivations
of the people who work in this sector, and we all pay
tribute to them. It is about making sure that there are
enough of them and that they are properly skilled. That
is precisely why we have put additional money into
social funding, to enable real-term increases over the
next three years to address the fact that we have an
ageing and growing population.
-
(CB)
My Lords, I declare my interest as a member of the
Dilnot commission. I am sure we all welcome the idea of
a longer-term set of proposals for consideration later.
However, does the Minister not realise that the money
the Government have said they are putting in over the
next three years, including the current year, merely
puts back a lot of the money that was taken out before,
and certainly does not meet the proposal for immediate
funding made by your Lordships’ Select Committee on the
sustainability of the NHS and by the King’s Fund? This
year, the Government are about £1.5 billion to £2
billion short to meet the needs. Does the Minister
understand that this is not just about quality but
about quantity? People working in publically funded
care are leaving in droves. Is this on the Department
of Health’s risk register? What are the Government
going to do if the tipping point is reached on
providers not providing publically funded social care?
-
First, I congratulate the noble Lord on the work he did
on the Dilnot commission in setting out the challenges
we face and the kinds of solutions that we need to put
the sector on a long-term footing. I merely reiterate
the point that extra funding is going in, at a time
when we are still addressing the £150 billion deficit
that the Government inherited in 2010. That is enabling
real-terms increases. Of course we need to keep going
with that, because there are more older people and
their care is increasingly complex.
I want to come back to the changes we are making on
delayed transfers of care. Making sure that the
interface between the NHS and social care is as quick,
smooth and suitable for patients as possible is
critical. That is why there is renewed emphasis to make
sure that the money going in is addressing one of the
major problems that is preventing the quality of care
that we want.
-
(Con)
My Lords, will my noble friend consult the CQC on a
rather intimate but difficult problem? Elderly people
admitted to busy trauma wards with fractures that
result in them not being able to weight-bear very often
find that, when they press the bell for the loo, they
are not able to access a commode and there is no time
for a bedpan. They end up being consigned to using
adult nappies for an unnecessary long time. That has a
knock-on effect on both their ability to rehabilitate
and if they subsequently go into nursing or residential
care. This is an outrage. Tackling this would save
money and give more dignity to elderly people, but it
is not something that one hears talked about very much.
I have witnessed this happen with my elderly relatives
and ask the Minister to take a look at it
-
I am sorry to hear that my noble friend’s loved ones
have experienced that. She is quite right: not only
would that inhibit rehab but there is also the question
of the dignity of the patient. I shall certainly look
at the issue and write to her.
-
(Lab)
My Lords, the Minister has reminded us just how many
consultations there have already been on this subject,
most of them not moving us very far forward, sadly. It is
welcome news, therefore, that the consultation will focus
on solutions, not just problems. Does the Minister agree
that if we are doing this for the long term—and it
essential that we are—a whole-population solution and,
dare I say it, a cross-party solution is required?
-
The noble Baroness is quite right. We need to move
forward on the basis of consensus, which is one thing
that has been lacking in the past. There is no doubting
the point we have reached: we cannot wait any longer and
we need to move ahead. That is why we will do so, on the
basis of consensus.
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