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UK leaders more cautious of Ai hiring processes than their
global counterparts
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69% of those surveyed in the UK had concerns about the use of
AI algorithms in hiring processes
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Nearly three-quarters of board-level leaders across the globe
who took part also have doubts
It's the annual September surge' in job-hunting and recruitment
activity and ACCA (the Association of Chartered Certified
Accountants) has highlighted concerns around the use of AI in
finance and accountancy recruitment which emerged as one of the
headline findings in this year's annual Global Talent Trends
Survey.
Nearly seven in ten (69%) have reservations about the use of AI
algorithms in hiring processes, far higher than the global
proportion (48%). Attitudes vary considerably across countries,
sectors and by generation. Those working in accountancy practices
in mid-tier firms tend to be more positive about the use of AI in
recruitment, as are Gen Z respondents. Yet the real spotlight in
the data falls on corporate leadership more than half of board
level leaders across the globe (54%) express doubts about the
growing reliance on AI when selecting talent. But AI concerns are
heightened in the UK board rooms compared with across the globe,
with 74% of senior leaders not confident of how AI is used in
hiring.
ACCA's Global Talent trends survey is the largest annual survey
of careers, jobs and working life in finance and accounting, with
over 11,000 respondents from 160 countries.
Jamie Lyon FCCA, Global Head of Skills, Sectors and Technology at
ACCA said: This year's survey findings raise an important
question in an increasingly AI-driven environment which is: Is
anyone truly winning in the AI led finance job-hunting race right
now?' Organisations are increasingly using AI in their
hiring activities, while some candidates themselves are using AI
chatbots to support with their job applications. This is leading
to a surge in the volume of applications, and growing complexity
in recruitment systems at a time when young people in particular
are facing a tough job market.'
He added: AI is here to stay and offers many benefits, but it's
important that hiring processes are fair, equitable, transparent
and supported by appropriate human oversight.' A recent ACCA poll
suggests concerns around recruiters' use of AI, including:
· Bias: While AI can help reduce potential
bias in human-led processes there's often distrust in the
algorithms and the data they are trained on.
· Lack of human touch: One of the big
concerns that individuals have is the lack of human touch in
processes less personal feedback on applications, and the
increased anonymity of processes that are less human-centric.
· Data privacy and transparency: concerns on
how the data is used and protected
There is growing interest in the appropriate governance around
the use of technologies, increased attention on the value of
audits and monitoring processes around the AI algorithms being
used and strengthening regulatory requirements. The Global Talent
Trends report concludes that while AI in recruitment is here to
stay ensuring appropriate safeguards and mitigations are
essential as the technology continues to evolve.
Explore our interactive report here.