Minister for Security (): Terrorist attacks leave a profound and enduring
impact on individuals, families and communities. Beyond the
immediate tragedy, the effects are often long‑lasting and complex
- shaping lives in ways that are not always visible, and
requiring careful, sustained support over time. It is essential
that our response matches the scale and nature of that harm.
Today, the Government is taking an important step to strengthen
that response through the launch of a new, dedicated Support Hub
for victims and survivors of terrorism.
This national service has been established to ensure that those
affected by terrorism can access clear, consistent and
trauma‑informed support, when they need it and for as long as
they need it. It is designed to bring greater coordination and
clarity to the support available, while complementing the vital
work already delivered across the system.
The Hub is fully funded by Pool Re, demonstrating the shared
commitment of government and industry to improving outcomes for
victims and survivors of terrorism.
The Support Hub will be delivered by a partnership of three
highly experienced organisations:
-
Victim Support, as lead provider, bringing
decades of experience supporting victims of crime and
terrorism;
-
West London NHS Trust, a nationally recognised
leader in specialist mental health care, with particular
expertise in supporting individuals affected by complex trauma
and psychological recovery following major incidents;
-
Peace Collective, a community organisation
with deep expertise in trauma‑informed support and recovery.
Together, they combine clinical expertise, practical support and
lived‑experience insight to deliver a service that is both
specialist and responsive to individual needs.
Launching today, the Hub will provide a single, accessible point
of contact for those affected by terrorism. It will offer timely
emotional and practical support and access to specialist
psychological care where needed. Support will be tailored to
individuals, including dedicated provision for children and young
people and advice on financial, legal and media‑related issues.
Crucially, it will provide continuity over time - recognising
that recovery is often non‑linear and that needs can evolve
significantly in the months and years following an attack.
The service will be available to anyone in the UK affected by
terrorism, including those who are bereaved, injured, witnesses,
first responders, carers, or otherwise impacted. This includes
those affected by past attacks, as well as individuals affected
by incidents overseas who return to the UK.
This new Support Hub reflects the Government's commitment to
ensuring that victims and survivors are not left to navigate
their recovery alone. Its model has been designed through a
combination of professional expertise and, importantly, by the
experiences and voices of those it is there to support.
At its heart, this Support Hub is about ensuring that those whose
lives are changed by terrorism are met with the lasting support,
recognition and care they deserve.
