Under-recovered costs of key government services lead to £340 million shortfall in income, says new NAO report

Friday, 20 June 2025 00:01

Some government bodies have not recovered the costs of providing key services including issuing passports and running the court and tribunal services through the fees they charge to citizens and businesses. This contributed to a revenue shortfall of £340 million in 2023-24, according to a new National Audit Office (NAO) report.1 Government usually sets fees and charges to recover the costs of providing a service to avoid the need for taxpayer funding. All seven of the...Request free trial