Review into the operational
effectiveness of the Care Quality Commission: full
report
Analysis of Care Quality
Commission data on inspections, assessments and ratings, 2014 to
2024
Analysis of Care Quality
Commission data on inspections, assessments and ratings, 2014 to
2024: supplementary data tables
Details
In May 2024, Dr Penny Dash was asked by the Department of Health
and Social Care (DHSC) to conduct a
review into the operational effectiveness of the Care Quality
Commission (CQC).
An interim report of her
work, providing a high-level summary of her emerging findings,
was published in July 2024.
This full report summarises the final findings of the review,
outlining the necessary changes to start improving CQC. It makes 7 recommendations
and is aimed at:
- health and care professionals
- health and social care services
- academic and professional institutions
- the general public
Alongside the review's full report, DHSC wanted to
independently determine if the review's concerns were
substantiated with objective data through the consideration of a
number of research questions. The results of this research can be
found in the accompanying ‘Analysis of Care Quality Commission
data on inspections, assessments and ratings, 2014 to 2024' and
‘Analysis of Care Quality Commission data on inspections,
assessments and ratings, 2014 to 2024: supplementary data
tables'.
A second review considering the
wider landscape for quality of care, with an initial focus on
safety, will be published in early 2025.
