OPSS takes enforcement action over dangerous e-bike battery

The Office for Product Safety and Standards (OPSS) is taking enforcement action and warning consumers about a brand of e-bike battery – UPP – that has been linked to a number of fires across England. Four online marketplaces have been issued with Withdrawal Notices which require them, in their roles as distributors of the product, to stop supplying the UPP battery. OPSS has also issued a Withdrawal Notice to 20 sellers directly and has also issued a Withdrawal Notice to the China-based manufacturer.  

Consumers are being advised not to use the battery and contact the seller for further redress. Batteries can also be disposed of in local household recycling centres, however consumers should check first with their local centre if they accept this type of battery.

Graham Russell, Chief Executive of OPSS said:

We consider these UPP batteries to be dangerous, and that is why we are taking this action to stop them being supplied. Consumers need to be aware of the risk of these batteries failing, and the potential fatal consequences that can occur. If anyone owns one, they should not use it and contact the seller for redress.

Read the Product Safety Report.

Read further information on e-bike and e-scooter safety in an Important Safety Message issued in December 2023.