DWP provider guidance for the Access to Work Mental Health
Support Service (MHSS) programme.
From: Department for Work and
Pensions
Published 8 November 2013
Last updated 2 November 2023 — See all updates
Documents
Chapter 1: Introduction
and overview
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Chapter 2: Marketing and
Communications
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Chapter 3: Quality and
Assurance
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Chapter 4: Referral,
Start, Support Period and Leaver Process
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Chapter 5: Financial
Procedures and Claiming Payment
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Chapter 6: The Provider
Referral and Payments System (PRaP)
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Chapter 7: Performance and
Management Information
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Chapter 8: Complaints and
Document Retention
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Annex A: referral form
(MHSS from August 2022)
ODT, 25.7 KB
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Annex B: customer consent
form (MHSS from August 2022)
ODT, 311 KB
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Annex C: support plan
(MHSS from August 2022)
ODT, 310 KB
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Annex D: monthly update
(MHSS from August 2022)
ODT, 309 KB
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Annex E: 6 month report
(MHSS from August 2022)
ODT, 310 KB
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Annex F: exit report (MHSS
from August 2022)
ODT, 310 KB
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Annex G: specified
standard (MHSS from August 2022)
ODT, 11.7 KB
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Annex H: issue resolution
template (MHSS from August 2022)
ODT, 11.5 KB
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Annex I: complaints (MHSS
from August 2022)
ODT, 308 KB
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Annex J: Monthly
Management Information (MHSS from August 2022)
ODS, 13 KB
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[Withdrawn] Access to Work
MHSS provider guidance before August 2018
PDF, 391
KB, 34 pages
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[Withdrawn] Annex: MHSS
claim form before August 2018
PDF, 86.5
KB, 2 pages
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[Withdrawn] Annex: MHSS
management information before August 2018
ODS, 11 KB
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Details
This guidance is for Department for Work and Pensions
(DWP)
providers of the Access to Work MHSS programme.
Other Access to Work provider guidance
