Ticket office decision ‘sensible’ says transport charity

Responding to Transport Focus’s official response to the train company ticket office proposals today (31 October), Norman Baker from Campaign for Better Transport said:

“This is a sensible decision. These proposals were widely unpopular and the consultation has rightly highlighted the large number of flaws in the plans. This announcement echoes the findings of our Fare Future report, which has also been published today, and recommends that no ticket office closures go ahead until fares and ticketing have been simplified and passengers have confidence they are being sold the best value ticket for their journey.”

ENDS

Notes to Editors

Read A fare future for rail: A blueprint for fares and ticketing reform in full. 

Read the Summary and Recommendations.