Whirlpool has identified a further 21 models to be added to
its list of recalled washing machines. The company
estimates this will affect up to 55,000 machines in
addition to more than 500,000 originally identified.
In light of Coronavirus, Whirlpool has today set out the
measures that will apply during the recall to ensure the
safety of both customers and staff, in line with government
guidance. Whirlpool statement and
model checker
The initial recall campaign began in early January 2020 and
is being undertaken by Whirlpool UK Appliances Ltd, which
identified the fault in models of brands it owns. That
recall was originally announced on 17 December 2019 when
consumers were advised to contact Whirlpool to arrange a
replacement.
The advice sets out that there is a risk that the door
locks of affected machines could catch fire due to
overheating during the washing process. Affected consumers
are advised to unplug their machine and register with
Whirlpool for a replacement.
Under the recall, consumers with an affected washing
machine will be entitled to a free replacement. Old
machines will be removed, and replacements installed, at no
cost to the consumer.
This latest safety announcement and recall follows ongoing
scrutiny by the Office for Product Safety and Standards
(OPSS) which has been monitoring data supplied by Whirlpool
since the company first identified the issue.