Redundancy Payments Services (RPS) helpline
The RPS helpline is currently closed. You will not be able to
call our RPS helpline in Edinburgh.
The building in which the RPS helpline is based in Edinburgh has
been closed as part of the COVID-19 response.
Our redundancy claims processing continues as normal, so you will
still receive regular updates about your claim.
Our redundancy
guidance contains information about the redundancy
claims process. Please check our guidance for answers to your
questions.
If the guidance does not answer your questions, you can contact
the RPS in the following ways:
Bankruptcy and director interviews
If you have been invited to attend an interview at one of our
offices by Official Receiver staff, please contact the relevant
office by telephone or email as a matter of urgency so that
alternative arrangements can be made. Please ensure you provide a
contact telephone number when you contact us. You still have a
duty to cooperate with the Official Receiver and to provide
information as required.
Support for businesses
The government has provided guidance for
businesses and announced a package of measures to
provide support to ensure the impact of COVID-19 is
minimised.
Financial assistance for employers unable to pay statutory
redundancy payments
If you cannot afford to pay your employees redundancy pay you
can apply to the Redundancy
Payments Service (RPS) for financial assistance. If approved,
the RPS will make statutory redundancy payments directly to
redundant employees on an employer’s behalf.
