ABI report confirms that the pensions industry needs to do more to ensure customers are properly informed and protected says Ros Altmann

Tuesday, 25 February 2020 00:01

Pension provider helplines are no substitute for impartial, independent guidance and advice Pension Schemes Bill offers an opportunity for Government to introduce requirements for better customer protection against premature or fraudulent transfers First line of defence would see providers ask relevant questions to help identify scams. Second line of defence would be ensuring people have impartial guidance or advice. The Report...Request free trial