Work and Health Programme provider guidance
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DWP provider guidance for the Work and Health Programme. Published
1 February 2018 Last updated 30 August 2019 — see all
updates From: Department for Work and Pensions Documents...Request free trial
DWP provider guidance for the Work and Health Programme.
Published 1 February 2018
Last updated 30 August 2019 — see all updates Documents
Chapter 1: Introduction and overviewPDF, 206KB, 7 pages This file may not be suitable for users of assistive technology. Request an accessible format.
Chapter 2: Participant identification, eligibility and referralPDF, 156KB, 5 pages This file may not be suitable for users of assistive technology. Request an accessible format.
Chapter 3: Acknowledging referrals, initial participant engagement and registering a startPDF, 246KB, 18 pages This file may not be suitable for users of assistive technology. Request an accessible format.
Chapter 4: Action planningPDF, 129KB, 3 pages This file may not be suitable for users of assistive technology. Request an accessible format.
Chapter 5a: Mandation to activity attracting a low/lower level sanctionPDF, 202KB, 16 pages This file may not be suitable for users of assistive technology. Request an accessible format.
Chapter 5b: Mandation to activity attracting a higher level sanctionPDF, 232KB, 22 pages This file may not be suitable for users of assistive technology. Request an accessible format.
Chapter 6: Working with participants with complex needs and/or additional support requirementsPDF, 164KB, 11 pages This file may not be suitable for users of assistive technology. Request an accessible format.
Chapter 7: Entitlement doubtPDF, 209KB, 14 pages This file may not be suitable for users of assistive technology. Request an accessible format.
Chapter 8: Raising a compliance doubt for LTU participantsPDF, 247KB, 20 pages This file may not be suitable for users of assistive technology. Request an accessible format.
Chapter 9: Re-compliance and reviewing a sanctionPDF, 157KB, 9 pages This file may not be suitable for users of assistive technology. Request an accessible format.
Chapter 10: Change of circumstances and notificationsPDF, 386KB, 40 pages This file may not be suitable for users of assistive technology. Request an accessible format.
Chapter 11: Programme completers and early exitsPDF, 217KB, 12 pages This file may not be suitable for users of assistive technology. Request an accessible format.
Chapter 12: Participant complaintsPDF, 183KB, 9 pages This file may not be suitable for users of assistive technology. Request an accessible format.
Chapter 13: Funding modelPDF, 187KB, 9 pages This file may not be suitable for users of assistive technology. Request an accessible format.
Chapter 14: ValidationPDF, 220KB, 12 pages This file may not be suitable for users of assistive technology. Request an accessible format.
Chapter 15: Data sharing between DWP and providersPDF, 187KB, 10 pages This file may not be suitable for users of assistive technology. Request an accessible format.
Chapter 16: Performance management and compliance monitoringPDF, 271KB, 15 pages This file may not be suitable for users of assistive technology. Request an accessible format.
Chapter 17: Management informationPDF, 66KB, 1 page This file may not be suitable for users of assistive technology. Request an accessible format.
Withdrawn: Chapter 18: European Social Fund (England only)PDF, 70.1KB, 1 page 
Annex 1: Identification of candidates with autistic spectrum conditions, to help meet your legal obligationsPDF, 89.4KB, 1 page This file may not be suitable for users of assistive technology. Request an accessible format.
Annex 2: Work and Health Programme forms and lettersRTF, 4.1MB This file may not be suitable for users of assistive technology. Request an accessible format.DetailsThis guidance is for Department for Work and Pensions (DWP) providers of the Work and Health Programme. Read the Work and Health Programme live running memos for updates to the provider guidance. |