Which? responds to RDG smart ticketing rollout announcement

Wednesday, 10 April 2019 00:01

Alex Hayman, Which? Managing Director of Public Markets, said:   "This long overdue rollout of smart ticketing across the rail network is a positive step towards making journeys simpler and improving passengers' experience.      "However last year train companies failed to resolve a quarter of a million compensation claims on time and too many people miss out on getting back the compensation they are owed for...Request free trial