The Patients Association welcomes the publication of today’s State
of Care report published by the CQC. The report confirms that
patients are not getting the services they should, as reliably as
they should, and that the problem lies more with accessing services
than with quality of care. John Kell, Head of Policy at the
Patients Association, said: “Patients often call our helpline for
assistance with, at best, navigating a disjointed system – and at
worst, battling it. This report...Request free trial
The Patients Association welcomes the publication of today’s
State of Care report published by the CQC. The report confirms that
patients are not getting the services they should, as reliably as
they should, and that the problem lies more with accessing services
than with quality of care.
John Kell, Head of Policy at the Patients Association,
said:
“Patients often call our helpline for assistance with, at
best, navigating a disjointed system – and at worst, battling it.
This report confirms the same issues, from the system’s
perspective.
“Several items of particular concern leap out. The fact that
July saw the highest number of A+E attendances on record – in the
middle of summer, even if an unusually hot one – gives us anxiety
about the winter ahead.
“Worse still, our entire model of social care appears to be
in active collapse, with providers exiting the market and handing
contracts back – no wonder that the CQC report poor levels of
access for people who need social care. It is inexcusable that
things have been allowed to get this bad.
“Fortunately the solutions to these problems are already well
understood. As well as adequate funding for both health and social
care, we need a major shift of resources into community services to
keep people well, and these must be delivered in full partnership
with patients at every stage. Today’s report helps throw the
challenges that the forthcoming ten year plan must meet into even
sharper definition.”
