"Thousands of claimants failed by DWP culture of indifference" - Appalling underpayments were entirely avoidable; swift action needed to address harm caused

Wednesday, 18 July 2018 00:01

REPORT SUMMARY   Employment and Support Allowance is supposed to help those in need. Yet a major error by the Department for Work & Pensions has resulted in an estimated 70,000 people being underpaid for years.   Those affected have lost out on an average of £5,000 each. It is appalling that over 20,000 of those most in need are owed around £11,500 and some as much as £20,000.   This unacceptable and entirely avoidable situation stems...Request free trial