Motion A Moved by Lord Ashton of Hyde That this
House do not insist on its Amendment 1 and do agree with the
Commons in their Amendments 1A, 1B and 1C in lieu. Commons
Amendments in lieu 1A: Page 1, line 12, at end insert “, but may
not do so unless— (a) it specifies the minimum download...Request free trial
Motion A
Moved by
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That this House do not insist on its Amendment 1 and do
agree with the Commons in their Amendments 1A, 1B and 1C in
lieu.
Commons Amendments in lieu
1A: Page 1, line 12, at end insert “, but may not do so unless—
(a) it specifies the minimum download speed that must be provided
by those connections and services, and
(b) the speed so specified is at least 10 megabits per second.”
1B: Page 2, line 3, after “as or” insert “, except in the case of
the minimum download speed,”
1C: Page 2, line 23, at end insert—
“72B Broadband download speeds: duty to give direction under
section 72A
(1) The Secretary of State must give OFCOM a direction under
section 72A if—
(a) the universal service order specifies a minimum download
speed for broadband connections and services and the speed so
specified is less than 30 megabits per second, and
(b) it appears to the Secretary of State, on the basis of
information published by OFCOM, that broadband connections or
services that provide a minimum download speed of at least 30
megabits per second are subscribed to for use in at least 75% of
premises in the United Kingdom.
(2) The direction—
(a) must require OFCOM to review and report to the Secretary of
State on whether it would be appropriate for the universal
service order to specify a higher minimum download speed, and
(b) may also require OFCOM to review and report to the Secretary
of State on any other matter falling within section 72A(1).”
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The Parliamentary Under-Secretary of State, Department for
Culture, Media and Sport (Lord Ashton of Hyde) (Con)
My Lords, this Motion covers two areas where the other
place has offered amendments in lieu of your Lordships’
amendments. Lords Amendment 1 on the universal service
obligation challenged the Government to be more ambitious
on universal digital connectivity. A broadband USO, set
initially at 10 megabits per second, forms part of our
plans to make sure nobody is digitally excluded. Lords
Amendment 1 would have disrupted those plans. In our view,
it would make the USO unworkable and, because of the risk
of legal challenge, would lead to delays in implementation.
The USO can work only if it is legally robust and
enforceable. EU law requires it to take into account
technologies used by the majority of subscribers. Today, 30
megabits per second is enjoyed by less than 30%. Two
gigabits per second is enjoyed by less than 1%. While we
may have a majority taking up 30 megabits per second in a
few years’ time, the Government want to implement the USO
now and the Lords amendment would make this difficult to
achieve.
I know that a key concern for many is that the whole
country should be able to access superfast speeds of 30
megabits per second. We share that ambition. We have
therefore proposed an amendment in lieu that a superfast
USO will be reconsidered by Ofcom once 75% of premises
across the UK subscribe to superfast broadband.
On Lords Amendment 2, the other place agreed with your
Lordships’ concerns in relation to bill capping and
proposed Amendment 2A in lieu. As with the Lords amendment,
we provide that mobile phone service customers must have
the opportunity to place a limit on their bill. Any limit
set cannot be exceeded unless the customer agrees to this.
Ofcom is given enforcement powers. The requirement placed
on providers to ensure that customers can contact the
emergency services will be unaffected.
The Government also reflected on the switching and roaming
elements of Lords Amendment 2, but were not convinced of
their merits. While appearing to be attractive, we do not
believe that roaming is the right solution. I set out our
reasons at Third Reading. With regards to switching, the
Bill already goes further than the proposed amendment. The
provision in the Bill, confirming Ofcom’s power to set a
condition about switching, relates to operators of all
telecom services, including fixed line, broadband and pay
TV, not just mobile phones. I beg to move.
-
(LD)
My Lords, as someone who has renovated a Victorian house, I
know one thing to be true. It is all very well stripping
off the anaglypta and the woodchip, slapping on some Farrow
& Ball, improving the coving and putting up a dado
rail, but if you do not tackle the fundamentals you are
pretty soon raising the floorboards again. It is the roof,
the electricals and the plumbing that call you out. I had
hoped that the Bill would tackle the fundamentals of the
nation’s digital plumbing. I hoped that it would put in
train a really revolutionary revolution for our digital
network and enable the whole country to participate in the
digital economy I believe the Bill sets out to achieve. I
still hope that is true, but I have my doubts.
Without a requirement for a fast digital delivery and a
date for the arrival of that fast digital network, we will
struggle. The notion of having a 75% threshold of
subscription is a tricky way of going about this. We will
have to use the reporting requirements that Ofcom is now
obliged to follow—that is a move forward—to get it to
report on how it is driving broadband usage. We are using
the commercial arms of the same companies being asked to
deliver broadband to promote the use of broadband itself.
We have a closed loop that does not necessarily have an
incentive to drive up to the 75% threshold. I would be more
confident in the progress of this country in delivering
this network if there was not a dominant player that sits
on a Victorian asset of copper wire which it wants to
sweat, and quite understandably. It has to be up to the
Government and Ofcom to drive their desire to really move
forward. We are closing the door on a fresh, shiny new Bill
which still smells of new paint, but, just as with my
house, I cannot help thinking that we will be raising the
floorboards on this issue time and again in Parliaments to
come.
-
(Lab)
My Lords, we welcome the two amendments in lieu in the
Motion moved by the Minister. Having said that, I think we
are at liberty also to regret that they do not go further.
The issue that we are dealing with here, which I think has
been well picked up by the noble Lord who has just spoken,
is that 59% of rural Britain has no proper access to the
internet and large parts of the country have not-spots. It
is a cause for major concern. The root of the problem is
that, while a USO sounds good and is an effective way of
getting across the argument that the service should be for
everyone, the reality is that, unless there are sanctions
to make sure that it happens and an incentive in terms of
investment to make sure that the funding is available for
it to take place at an appropriate time, it will never
happen. It is therefore only part of the story.
The narrative that we are unfortunately locked into appears
to be one where the Government were initially unwilling
even to have anything in statute which provided a floor for
the activity here—we now have that with this amendment,
although it is a very low floor—but they do not yet have
the aspiration, embodied in amendments that this House
agreed, to get the speeds up and widen the coverage as
quickly as they can. We are stuck in a situation where the
spirit may be willing but the flesh is certainly very weak.
We are not in a position where we can say that we will be
able to look forward to this in an immediate future.
The root of the problem has another source, which is the
reliance on the European Commission’s requirements in this
area. The Government have made great play of this, but the
only legislative framework under which Europe is operating
here, which will fall away in 2019 if the new Government
get their way, is that there should be non-binding guidance
on what constitutes a universal service, yet the Government
have chosen to interpret that as a limit on what they do
rather than an opportunity to go further. While we welcome
what is here, we do not think that the mechanics chosen
will do the trick, particularly when Ofcom has recommended
a faster basic speed and a cheaper way of doing it would be
at 30 megabits per second. As we have just heard, we may be
back looking at this in very short order.
On mobile bill capping, which will help consumers who get
themselves in trouble with their bills, we are delighted
that the Government have accepted the amendment made by the
Lords at an earlier stage.
-
My Lords, I am grateful for those remarks by noble Lords.
The noble Lord, , talked about the
fundamentals. They are what we have tried to address in
this Bill to increase digital connectivity in the country.
Measures in the Bill which have been accepted, on the
Electronic Communications Code and those relating to
spectrum, are part of that. The USO is slightly different.
It was never intended to drive increased speeds. We have
said separately that we share the ambition of the noble
Lord to increase those and stated that we see fibre to the
premises as the way forward, but the USO is there to tackle
to social exclusion. I can reassure noble Lords that the
response to Lords Amendment 1 is not about delaying
superfast connectivity or pandering to the communications
providers. To the contrary, it is because we do not want to
be involved in protracted legal disputes. The fact is that
the House can legislate for whatever speed it likes, but it
will make a difference to people up and down the county
only if it is implemented properly. That means that the
Bill must be legally watertight and realistic.
Government Amendment 1A will put our money where our mouth
is. As the noble Lord, Lord Stevenson, mentioned, we have
now put in legislation that the broadband USO will be set
at a minimum of 10 megabits per second and we will ensure
that if the minimum has not already been raised to 30
megabits per second by the time take-up of superfast
broadband has reached 75% of premises a review must be
triggered. That is practical and, interestingly, will give
this country the fastest USO in Europe. I hope we
concentrate on the benefits we receive from this.
Motion A agreed.
Motion B
Moved by
2A: Page 88, line 10, at end insert the following new Clause—
“Billing limits for mobile phones
Billing limits for mobile phones
In Chapter 1 of Part 2 of the Communications Act 2003 (electronic
communications networks and services) after section 124R insert—
“Billing limits for mobile phones
124S Mobile phone providers’ duty to enable billing limits to be
applied
(1) The provider of a mobile phone service must not enter into a
contract to provide the service unless the customer has been
given an opportunity to specify a billing limit in the contract.
(2) In relation to a contract to provide a mobile phone service—
(a) a billing limit is a limit on the amount the customer may be
charged for provision of the service in respect of each billing
period, and
(b) a billing period is one of successive periods specified in
the contract and together making up the period for which the
contract remains in force.
(3) A contract to provide a mobile phone service must provide for
the customer on reasonable notice at any time—
(a) to specify a billing limit if none is specified for the time
being,
(b) to amend or remove a limit in respect of all billing periods
or a specified billing period.
(4) In any billing period the provider must—
(a) so far as practicable, notify the customer in reasonable time
if a limit is likely to be reached before the end of the period,
and
(b) notify the customer as soon as practicable if a limit is
reached before the end of the period.
(5) A limit may be exceeded in relation to a billing period only
if the customer agrees after a notification under subsection
(4)(a) or (b).
(6) If the provider continues to provide the service after a
limit is reached, the customer’s use of the service does not
constitute agreement to the limit being exceeded.
(7) The provider must give the customer confirmation in writing
of—
(a) the decision made by the customer in accordance with
subsection (1),
(b) any decision of the customer under provision made in
accordance with subsection (3), and
(c) any agreement by the customer in accordance with subsection
(5).
(8) This section applies to agreeing to extend a contract as it
applies to entering into a contract, and in that case the
reference in subsection (2)(b) to the period for which the
contract remains in force is a reference to the period of the
extension.
(9) Nothing in this section affects a provider’s duty to comply
with requirements to enable calls to emergency services.
(10) In this section—
“customer” does not include a person who is a customer as a
communications provider;
“mobile phone service” means an electronic communications service
which is provided in the course of a business wholly or mainly so
as to be available to members of the public for the purpose of
communicating with others, or accessing data, by mobile phone.
124T Enforcement of duty to enable billing limits to be applied
(1) Sections 96A to 96C apply in relation to a contravention of a
requirement under section 124S as they apply in relation to a
contravention of a condition set under section 45, with the
following modifications.
(2) Section 96A(2)(f) and (g) (OFCOM directions) do not apply.
(3) Section 96A(5) to (7) (action under the Competition Act 1998)
do not apply.
(4) The amount of a penalty imposed under sections 96A to 96C, as
applied by this section, other than a penalty falling within
section 96B(4), is to be such amount not exceeding £2 million as
OFCOM determine to be—
(a) appropriate; and
(b) proportionate to the contravention in respect of which it is
imposed.””
Motion B agreed.
2.15 pm
Motion C
Moved by
40A: Page 88, line 10, at end insert the following new Clause—
“Code of practice for providers of online social media platforms
Code of practice for providers of online social media platforms
(1) The Secretary of State must issue a code of practice giving
guidance to persons who provide online social media platforms for
use by persons in the United Kingdom (“social media providers”).
(2) The guidance to be given is guidance about action it may be
appropriate for providers to take against the use of the
platforms they provide for conduct to which subsection (3)
applies.
(3) This subsection applies to conduct which—
(a) is engaged in by a person online,
(b) is directed at an individual, and
(c) involves bullying or insulting the individual, or other
behaviour likely to intimidate or humiliate the individual.
(4) But guidance under this section is not to affect how unlawful
conduct is dealt with.
(5) A code of practice under this section must (subject to
subsection (4)) include guidance to social media providers about
the following action—
(a) maintaining arrangements to enable individuals to notify
providers of the use of their platforms for conduct to which
subsection (3) applies;
(b) maintaining processes for dealing with notifications;
(c) including provision on matters within paragraphs (a) and (b)
in terms and conditions for using platforms;
(d) giving information to the public about action providers take
against the use of their platforms for conduct to which
subsection (3) applies.
(6) Before issuing a code of practice under this section, the
Secretary of State must consult—
(a) those social media providers to whom the code is intended to
give guidance, and
(b) such other persons as the Secretary of State considers it
appropriate to consult.
(7) The Secretary of State must publish any code of practice
issued under this section.
(8) A code of practice issued under this section may be revised
from time to time by the Secretary of State, and references in
this section to a code of practice include such a revised code.”
40B: Page 90, line 12, at end insert—
“( ) section (code of practice for providers of online social
media platforms);”
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My Lords, I want again to start by saying that the
Government accept and agree with the spirit of Lords
Amendment 40, but, as drafted, it poses difficulties and
risks unintended consequences. For example, it is not clear
who would notify social media providers that content
contravened existing legislation. The requirement to inform
the police if notified that content contravenes any
existing legislation could lead to unmanageable volumes of
referrals to law enforcement. This would do little to
increase public protection, making the code of practice
unworkable.
The other place has offered Amendment 40A, which we believe
will achieve a similar outcome by setting out the behaviour
expected of social media companies while protecting users.
As explained in the other place by my right honourable
friend the Minister of State for Digital and Culture, good
work is being done by some companies to prevent the use of
platforms for illegal purposes, but we agree that more can
be done by social media to tackle harmful conduct online,
particularly bullying behaviour, which can have serious
consequences.
Our intention is that the code will set out guidance on
what social media providers should do in relation to
conduct that is lawful but that is none the less
distressing or upsetting. The intention is that the
guidance in the legislation addresses companies
proportionately. We believe that this code, together with
the internet safety strategy, will result in a properly
considered, comprehensive approach to online safety and
deliver the long-lasting protections that this amendment
seeks to secure. I beg to move.
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(LD)
My Lords, I have no doubt that the noble Lord, Lord
Stevenson, will want to give a more substantive response
since this was fundamentally an opposition amendment, but
it was supported strongly on these Benches. I accept that
the Minister has tried to incorporate the spirit of the
original amendment in this amendment coming from the
Commons. He made a number of detailed points about
objections to the drafting of the original amendment, but
there is one thundering great hole in the amendment as
brought forward by him, which is that there is no
obligation on providers to comply with the code of practice
once it comes into force. It is nakedly a voluntary code
rather than any code that is able to be enforced by the
Secretary of State. That is the major difference between
the amendment that this House passed and that which has now
come forward.
The Minister mentioned the internet safety strategy and the
work being done on it. Many of us are convinced that when
the work on that is done the need for an enforcement power
in such a code of conduct will become clear. Will the
Minister assure us that enforcement will be considered as
part of the internet safety strategy and that, if the
overwhelming body of evidence is that such a form of
compliance is needed, the Government will come forward with
amendments?
-
(Lab)
My Lords, I will not delay the House but I want to repeat
what the noble Lord, , has just
said because the point about no enforcement and no
sanctions is important. I recognise the words of the
Minister in terms of reflecting the spirit and intent of
our original amendment, and I think that that is what the
government Motion now seeks to do. It will give notice to
the social networks that failure to comply will result in
further government action. Like the noble Lord, , I hope that
the Minister will be able to respond positively, in
particular on the internet strategy review.
In conclusion, our examination of these issues has been
extremely good in the Lords both in Committee and on
Report. We now have a clear policy which gives notice to
the social networks that we want to ensure that proper
standards are maintained and that action will be taken when
evidence of abuse is found. It should not be a matter of
days or weeks, which has been the case, before offensive
material is taken down. We have seen evidence of the
horrendous things that have been put up on social networks
in the US and Thailand, so we want to ensure that the
networks understand fully the gravity of the situation.
-
My Lords, I am grateful for the remarks of noble Lords and
I shall start by responding to the last comments made by
the noble Lord, Lord Collins. I think that the social media
companies are in absolutely no doubt about the Government’s
determination to review what they do and make sure that
they live up to their responsibilities. We are all agreed
on that and we realise that even when something is
technically lawful, it can be very damaging and unpleasant.
Anything that sets out to humiliate people has no place in
our society. I of course understand why some noble Lords
are disappointed that the code of practice is not
mandatory, but we should have confidence that it will make
a difference if, as I have suggested, both we and the
social media companies take it seriously. The code of
practice will clearly set out our expectations of social
media providers and it is in the interests of a site to be
responsible with regard to online safety. It is critical
for the future of sites that their users should trust them
and that they protect the health of their brand.
I accept that there has been a lot of talk about the
internet safety strategy. We have not ruled anything out of
the strategy and we have heard the clear views of the
House. I can say that we will consider carefully the points
which have been raised in the development of the strategy
and we will welcome contributions from noble Lords and
other interested parties. I shall repeat: my department has
absolutely taken on board the views of the House along with
those of many other stakeholders in relation to social
media companies and we will see what comes of that. The
fact is that if this amendment is accepted, the code must
and will be produced, and I am convinced that it will have
a beneficial effect.
Motion C agreed.
Motion D
Moved by
237A: Because the processes in place for determining the
appropriate funding for the BBC are sufficient.
-
My Lords, we return yet again to the issue of BBC funding,
having debated it at length in Committee and on Report.
Honourable Members in the other place have disagreed with
the amendments that noble Lords inserted into the Bill at
Report stage which sought to establish a BBC licence fee
commission. The Government remain clear that they must have
a free hand in determining the BBC’s overall funding deals
and the level of the licence fee following negotiation with
the BBC itself.
Noble Lords will appreciate that decisions on the level of
the licence fee are a matter for the elected Government.
Similarly, we are not convinced that consulting the public
on the level of BBC funding is the right approach to
determining its funding settlements. The BBC’s funding
needs are a complicated and technical issue, and not one
that lends itself easily to public consultation. Although
the Government have persuaded honourable Members in the
other place, we have listened to the concerns expressed by
noble Lords about the process for setting the BBC’s funding
settlement and about ensuring that the BBC has an
appropriate level of funding. The new charter endorses the
BBC’s mission and reaffirms the role and independence of
the BBC in a much-changed and fast-changing media
landscape.
The specific provisions in the BBC charter for setting the
next funding settlement should also give come comfort to
noble Lords who have concerns. We know exactly when the
next funding period will commence. The Government will
allow the BBC to make its case and will consider taking
independent advice before reaching a final decision.
Therefore in moving this Motion, I hope that those noble
Lords who supported the noble Lord, , at earlier stages
will recognise that their efforts and their arguments on
this matter have not been wasted. The Government are under
no illusion that the next BBC funding settlement must be
one that is carefully considered. There is no question of
any so-called midnight raids when a five-year settlement
which is inflation-protected has been agreed and everyone
knows when the next settlement will begin.
I turn now to Motion E, relating to public service
broadcasting prominence on the electronic programme guide,
an issue which was much debated both in this House and in
the other place. The Government have heard the strength of
feeling on this issue. Although we have concluded that we
can see no compelling evidence of harm to the PSBs, we
recognise that this is a fast-moving technological
landscape which needs to be kept under review, a point made
clearly by the noble Lord, , at Report
stage. Amendment 242A will therefore place a new
requirement on Ofcom to publish a report which looks at the
ease of finding and accessing PSB content across all
television platforms on both the linear and on-demand
basis. The report will focus consumer pressure on the
platform providers and TV manufacturers to improve the
prominence of PSB on-demand services where this has been
identified as an issue. We know that platform providers and
TV manufacturers respond most strongly to consumer needs in
developing their products and therefore developments in the
EPG should be customer-driven.
The new duty will also impose an ongoing obligation on
Ofcom to report and require it to review its EPG code by 1
December 2020, and to publish its first report on the ease
of accessing and finding PSB content before then. As my
right honourable friend the Minister of State for Digital
and Culture made clear yesterday, if Ofcom’s report makes
it clear that there is a problem in this area, one that can
be fixed only by legislation, and assuming that the
Government are returned in June, we will bring forward that
legislation as soon as possible. That, I think, is why the
Labour Front-Bench spokesman said that she was happy to
support the government amendment. I beg to move.
-
(CB)
My Lords, the three amendments which are the subject of
Motion D came before your Lordships in the names of myself,
the noble Baroness, Lady Bonham-Carter, and the noble
Lords, and Lord
Stevenson. They were passed by noble Lords with a thumping
majority but they are now to be rejected with no
alternative amendments in lieu.
The issue here concerns the process by which the BBC
licence fee is determined. There has been extensive
condemnation of the current process from the right
honourable when chairing the
CMS Select Committee in the other place and Rona Fairhead,
the chair of the BBC Trust, as well as from a range of
organisations including the Voice of the Listener and
Viewer, the NUJ, and of course our own Select Committee on
Communications, which I have the honour of chairing, at
least until the Dissolution of Parliament.
What everyone agrees is that the current process has meant
the Secretary of State deciding on this vital matter in a
most unsatisfactory way, behind locked doors and in secret,
on a basis that has on the last two occasions involved
freezing the fee for many years and the allocation of
portions of it to a range of other purposes—so-called
midnight raids—from broadband rollout to free licences for
the over-75s. The amendments now to be rejected would not
tie the hands of the Secretary of State, who would still
make the determination, but the revised process would
involve public and parliamentary consultation and expert
advice from a specialist BBC licence fee commission.
2.30 pm
On the decision over the licence fee hangs the future of the BBC.
It is vital to ensure that that decision is based on both an
understanding of what the public want and hard evidence of what
expenditure the BBC needs to fulfil its public purposes. I
conclude this expression of disappointment with rather limited
thanks to the Minister for acknowledging that this is a technical
and complicated matter, one on which the Government will consider
taking advice. They would be well advised to do so. We have five
years until the licence fee is reset. During that time, it may be
worth your Lordships returning to this matter.
-
(LD)
My Lords, about a year ago I introduced a Private Member’s
Bill that was too low in the ballot to have any chance of
being debated or passed. When that became evident, I
decided instead to use this Bill as a vehicle to protect
the independence and funding of the BBC. As the Minister
will, I am afraid, recall painfully, we debated these
issues as a result throughout most of the last year.
The first problem that we debated was whether it was proper
to have legislation and a charter. The Government
originally took the position that they were inconsistent. I
am grateful that eventually, having listened to the
authority of the noble Lords, , —while he was a free
man—and , about how a charter
is nothing more than what Ministers desire and is not like
legislation, the Government eventually concluded that there
was nothing incompatible between having a charter and
statutory underpinning, too.
The next question was why any statutory underpinning is
needed. The answer, if you read the current charter, is
that there is no obligation in it upon the Government to
provide sufficient funding or even to respect the
independence of the BBC. I made it clear before the Bill
left the House for the other place that I was not wedded to
any particular solution to the problem of ensuring that the
Government would provide sufficient funding and respect the
independence of the BBC, and would do anything in their
power to secure that. As the noble Lord, , indicated, one way
this House expressed our view was by adopting his rather
more moderate approach than mine. His commission would not
bind the Government to anything in particular other than to
consider the outcome of the review commission. My approach
would create an obligation upon the Government as regards
funding and a prohibition against top-slicing, the transfer
to the BBC of matters that were the obligation of the
Department for Work and Pensions, to ensure that that never
happened again.
As I understand it, we are now in a position, before we
finally approve this Motion, where the Government do not
accept any obligations on them with regard to the
sufficiency of funding or respecting the independence of
the BBC. I asked this of the Minister the last time and he
could not answer. I ask him this time please to assure the
House that the Government accept that there is an
obligation to provide sufficient funds to the BBC, whether
through the licence fee or otherwise, to ensure that it can
fulfil the public purposes as an independent public service
broadcaster that are enunciated in the charter. Do they
also accept the obligation to ensure that the independence
of the BBC is guaranteed and that there will be no further
raids upon it through top-slicing? If the Minister can give
those assurances today, I will not feel that I have wasted
the best part of the last year in these debates. If he
cannot do so—I very much hope that he will—I am afraid that
I will have to bring in another Private Member’s Bill at
the ballot.
-
Viscount (CB)
I regret that the Government decided not to accept Lords
Amendment 242. The Minister in the other place said in his
speech yesterday that the technology of broadcasting and
internet-based on-demand viewing are completely different.
I am afraid that that is not right. The two technologies
are merging as television sets become multipurpose
computers. We are seeing convergence between television and
the internet increasing at a massively rapid pace. It is
crucial that the prominence regime should keep pace with
changing viewing habits.
However, the response from the other place gives me some
heart. At least there is to be an Ofcom review of the PSB
prominence guidelines in the internet age. I urge the
Minister to ensure that Ofcom starts that review as soon as
possible and not allow it to put that off until 2020. Every
month, we see PSB on demand and digital services become
more important for broadcasters. I am sure that your
Lordships would like viewers to have easy access to
programmes that in the BBC’s case are funded by public
money and in Channel Four’s case are publicly owned.
-
My Lords, I very much hope that the Minister will take the
threat from my noble friend Lord Lester extremely seriously
and will rise to the challenges that he put to the Minister
on the questions of funding, independence and carrying out
the activities of the BBC.
I agree in particular with the noble Lord, , in his disappointment
with the Minister’s Motion today. As the noble Lord
mentioned, my noble friend Lady Bonham-Carter added her
name to what we saw as a very important amendment in this
House. That was the product of the report of the
Communications Select Committee, Reith Not Revolution,
which urged a much greater level of transparency and
independent oversight in the setting of the licence fee. Of
course, the Minister pushed back in Committee, on Report
and at Third Reading by talking about the licence fee being
a tax. However, it is a rather exceptional one: a
hypothecated tax paid by the public to fund the BBC. So it
is entirely correct that there should be a different
mechanism for the setting of that licence fee. This arises
because of the midnight raids—the hijacking—by the Treasury
of the licence fee process on at least two occasions
recently. One of the worrying phrases that the Minister
used was that the Government want a free hand following
negotiations with the BBC. That is exactly what the
original amendment was designed to prevent.
The nub of the concern is about assurances. The Minister
gave assurances and used new language on this. However, we
have seen what assurances given by the Government are worth
when it comes to snap elections. Assurances can be given by
government one minute and broken the next. However
carefully we scrutinise the Minister’s wording today, if
his Government are in a position in future to negotiate the
licence fee, we have no absolute assurance that those words
will be followed. I share the deep disappointment that I am
sure is felt all around the House.
In many ways, Motion E is even more disappointing. It was
perfectly valid for the noble Viscount, Lord Colville, to
express some support for the Ofcom review, but given that
the Government could say that whether or not to have a BBC
licence fee commission is a political decision, this is
much more a question of the facts and perception. On at
least two occasions we have had Secretaries of State for
Culture, Media and Sport— and —saying that the position
of the public service broadcasters is very important and
EPG position is a very important way of safeguarding it.
The Minister has said that a review will be undertaken by
Ofcom, but Ofcom already knows that there is a problem. It
recommended in its 2015 PSB review that policymakers should
reform the rules for on-demand. Why are we asking Ofcom to
do the work all over again? That does not seem a
particularly constructive way forward, despite appearances.
A number of questions arise from Motion E. Can the Minister
confirm that statutory change will be necessary to bring
on-demand PSB content and the connected EPGs, where they
are found, into the scope of Ofcom’s EPG code? In
conversations, the Minister has claimed that it is not
possible to have a Henry VIII power that would implement
Ofcom’s recommendations for on-demand, so I assume that
there is no current statutory power and that therefore we
would be talking about primary legislation in that respect,
but it would be helpful to have that confirmation.
Will the Minister give us an assurance that the Government
will act on those Ofcom recommendations? We would not have
tabled amendments on EPGs unless we thought that this was a
real and present issue that needed to be tackled. This was
not a frivolous amendment, but the Government seem to have
a completely different view. The earnest of their
intentions on this provision is rather important. The
amendment sets a 1 December 2020 statutory deadline for the
review and the revision of the EPG code, but does the
Minister not agree that actually it would be desirable to
commence work rather earlier, given the need for statutory
changes beforehand, probably, to bring on-demand content
into scope?
Finally, it appears that there is a statutory power to
ensure the prominence of PSB children’s channels on EPGs.
Does the Minister agree with that? Does he agree that if
Ofcom so recommends, that could be brought in at a much
earlier date than the on-demand provision? I very much hope
that the Minister can answer those questions.
-
My Lords, taken together, these two amendments were traps
for the Government and, with predictable certainty, they
have fallen into both of them.
The amendment that has just been spoken to by the noble
Lord, , on the need
for Ofcom to have powers to make sure there is a proper
rule about prominence that applies not only to the linear
but to the offline world of iPlayer and others, was a test
of whether or not the Government believed in public sector
broadcasting, and that if they believed in public sector
broadcasting they needed to come forward with proposals
that allowed the channels that were funded by the public or
in a not-for-profit way to have access on a fair and equal
basis to commercial channels. By tabling an amendment that
is for just a report, without the requirement that there
should be legislation in three primary legislative areas,
which I think we agree needs to happen, I think they have
failed this test.
However, we welcome where they have got to. I support the
idea of a further review. I hope it will bring out the
complexity of this issue—the changing technology and the
difficulties of assessing this—in a way that will make it
easier for the Government to honour their commitment given
in the other place and repeated here today that if the
report does make it clear that there is a problem in this
area and it can be fixed only by legislation, the
Government will bring that legislation forward as soon as
possible. I give the commitment from this side of the House
that, if elected, we will do the same.
2.45 pm
On the BBC licence fee, the issue, again, is one of trust. The
operations of a royal charter have been gradually devalued over
the years. There is a real danger that institutions that seek
protection in royal charters from what might be overweening
behaviour by a Government of the day will not be able to rely on
that as we go forward. The smoke-and-mirrors effect that was
always there with royal charters has now gone. Therefore, there
is a real problem about the BBC, and the Government—any
Government—will be convincing only to the extent to which they
can show by their actions that they genuinely believe in the
independence of the organisations for which royal charter
protection was so important. We have already seen attacks in
higher education, where it is no longer possible for those who
have guardianship of the funds that we put into research to have
royal charters; they are being removed. There is a threat to
universities, which will no longer be able to have or to change
their existing royal charters. We have to be careful about where
we are going on this. The Government have not been very
successful in convincing us how they will do both the charter and
the fee renewal for the BBC.
I had some hope during discussions on the charter renewal this
time round, with the care and consideration the Government gave
to the question of how the renewal of the BBC’s charter and the
settlement of the licence fee would be protected from the
electoral cycle, that we would get somewhere with this and that
we could continue to trust them. But they have just changed the
electoral cycle. We have an election in 2017, which means that
the next election will be in 2022, the year the BBC’s licence fee
is settled. The election after that will be in 2027, the year the
charter renewal will take place. Do your Lordships really believe
that we have the best system of protection in place if we do not
seek more information on transparency about how the Government
deal with such an important institution as the BBC?
The noble Lord, Lord Lester, is right that the time has come to
think again about how we might want to protect in statute the
organisations for which we have a great care. The first step on
that might have protected us against the need to move in the
direction of a BBC licence fee commission, which after all is not
a new idea; it operated in 2005-06. It was successful, so
successful in fact that it annoyed the Government of the day
because it recommended too high a licence fee, but it did exactly
what we wanted: it offered advice on a detailed examination of
the case for what the BBC needed to fulfil its charter
obligations. That is exactly what we were trying to do with that
amendment, and I supported the one that came out of the
Communications Committee. It was right at the time it was
proposed. It was supported here—in the absence of the trump card,
which is the change in the electoral cycle. If we do not get a
commitment from the Government today that the whole question of
timing will need to be looked at again, we are in a very bad
place.
-
My Lords, I am grateful for all noble Lords’ contributions.
I will start with the noble Lord, . I am grateful for the
limited thanks he gave me. I give him unqualified thanks in
return. We have talked about this for a long time, both in
and out of the Chamber. The one thing I can say about the
Government’s view on the BBC licence fee is that we have
been entirely consistent.
I say to the noble Lord, Lord Lester, that in conversations
over a period of time, both in and out of the Chamber, I
have never given him any reason to expect that we would
change our view on this. He said he was pathetically
optimistic. I hope he remains optimistic in other things
but we have been entirely consistent on this matter. As I
explained at length, we do not believe that it is right for
a tax to be consulted on.
I understand the issues and the strength of feeling in this
House. That is why we have made some changes during the
charter renewal process. We have outlined, as I said, that
we have protected the funding for five years so that we
will not have any so-called midnight raids. It is also
protected from inflation, which it was not before. We have
agreed that we will take in information and expert advice
before the process goes ahead in five years’ time. I of
course take the threat from the noble Lord, Lord Lester,
about a Private Member’s Bill extremely seriously. I must
assume that there is a possibility it will be forthcoming
and I look forward to debating it with him. At the moment,
I do not believe that our situation is likely to change but
of course in 11 years’ time, it might. I do not think I
will be involved in it at that time.
The noble Lord asked a number of questions about whether
the Government will guarantee the independence of the BBC,
agree not to top-slice the licence fee and adequately fund
the BBC. The new charter endorses the role and independence
of the BBC—and increases that independence—in a number of
ways and this Government will of course live by the
provisions of the royal charter, as far as the independence
of the BBC is concerned. On funding, we have agreed to give
it a five-year period and will ensure that it is properly
funded for the future but a negotiation will take place at
that time.
As for the point made by the noble Viscount, Lord Colville,
about timing, Ofcom will get going when it feels it
necessary. What we have done is to put an end date on that
in our amendment, so that it will have to produce its
report in about two and a half years’ time. That is a great
advantage.
-
Did I understand the Minister to have given an assurance to
the House just now that the Government regard themselves as
under a duty to respect the independence of the BBC, and to
provide sufficient funding to pursue its purposes as an
independent public service broadcaster? If the answer to
those questions is yes, I am extremely grateful and if the
answer is no then I say to the Minister: power is
delightful and absolute power is absolutely delightful but
that should not be his motto.
-
What I said was that we of course abide by what we have put
in the royal charter, which mentions the independence of
the BBC and enhances that independence from what came
before. As far as funding is concerned, we have a five-year
deal and the funding negotiation will go on but it is
clearly not the Government’s desire to prevent the BBC
carrying out its purposes. There will be a negotiation—this
is a tax to provide for the BBC—and each five-year period
will be taken on a separate basis.
The noble Lord, Lord Stevenson, referred to the next
funding period and the election cycle. An 11-year cycle was
carefully chosen to remove funding from the electoral
cycle, I think at the suggestion of this House among
others, and it is of course unfortunate that it has been
changed by the absence of the fixed term. But the
Fixed-term Parliaments Act is not a guarantee for a
five-year Parliament—the provisions were written into the
Act to make sure that that was the case. The new five-year
settlement will be reached before the next election while
the funding settlement is based on an 18-month to 24-month
negotiation so, assuming the Parliament goes to the full
five-year term, it would be in place before the election.
Fundamentally, a long charter allows the BBC to operate
with greater certainty and with the freedom and confidence
to deliver its objectives. It is also worth remembering
that in the course of the BBC’s 100-year history, the
charter renewal process has coincided with the electoral
cycle on a number of occasions. Yet the process has always
managed to conclude successfully, to ensure that the BBC
can continue to thrive.
Moving on to the EPG, there was a suggestion that we should
take a broad Henry VIII power. I think that the noble
Lords, and Lord
Stevenson, both mentioned this. It is an unusual situation
where both Opposition Front Benches are asking—almost
demanding—the Government to take a broad Henry VIII power.
I would normally say that I probably agreed but in this
case, the problem is that the power would have to be very
broad and wide-ranging. Amendments could be necessary to
the Communications Act 2003 and the Broadcasting Acts of
1990 and 1996. Depending on what Ofcom recommended, a wider
amendment might be needed beyond traditional broadcasting
legislation to other areas which we would not necessarily
wish to capture, such as other online services. We think
this is the best way forward.
The noble Lord, Lord Stevenson, also asked about our belief
in public sector broadcasting. We have accepted the
arguments from your Lordships’ House on listed events, to
maintain them on our free-to-air channels, and from the
noble Baroness, Lady Benjamin, on children’s TV to ensure
the adequacy of provision. These are evidence of our
support for PSBs.
I know that noble Lords were disappointed about the BBC
licence fee. As I said, we were entirely consistent on
this. The commitment that we and the Minister in the other
place have made on EPG should be some comfort to those who
were disappointed with our answers on this. As a result, I
hope that they will be able to accept this amendment.
Motion D agreed.
Motion E
Moved by
242A: Page 83, line 38, at end insert the following new Clause—
“Electronic programme guides and public service channels
(1) After section 311 of the Communications Act 2003 insert—
“311A Report on electronic programme guides and public service
channels
(1) It is the duty of OFCOM from time to time to prepare and
publish a report dealing with—
(a) the provision by electronic programme guides of information
about programmes—
(i) included in public service channels, or
(ii) provided by means of on-demand programme services by persons
who also provide public service channels, and
(b) the facilities provided by such guides for the selection of,
and access to, such programmes.
(2) When preparing the report OFCOM must consult such persons as
appear to them appropriate.
(3) In this section “electronic programme guide” and “public
service channel” have the same meanings as in section 310.”
(2) After publishing the first report under section 311A of the
Communications Act 2003 OFCOM must review and revise the code
drawn up by them under section 310 of that Act (code of practice
for electronic programme guides).
(3) The revision of the code must be completed before 1 December
2020.
(4) Subsections (2) and (3) do not affect OFCOM’s duty under
section 310 of that Act to review and revise the code from time
to time.
(5) In this section “OFCOM” means the Office of Communications.””
Motion E agreed.
Motion F
Moved by
246: After Clause 84, insert the following new Clause—
“Duty to provide information about tickets
Duty to provide information about tickets
In section 90 of the Consumer Rights Act 2015 (duty to provide
information about tickets), after subsection (4)(d) insert—
“(e) the ticket reference or booking number;
(f) any specific condition attached to the resale of the
ticket.””
Commons Amendment to the Lords Amendment
246A: Line 5, leave out from “tickets),” to end of line 7 and
insert “in subsection (4) omit “and” at the end of paragraph (c),
and at the end of paragraph (d) insert “, and
(e) any unique ticket number that may help the buyer to identify
the seat or standing area or its location.””
-
My Lords, we recognise the good intentions behind the
original amendment of the noble Lord, , and have accepted
it, but we need to make some technical amendments. That is
the purpose of Amendment 246A. The Government’s amendment
clarifies that the reference number provided should refer
to the unique ticket put up for resale and enable the buyer
to identify the location of the ticket within the venue.
Our amendment also removes the provision requiring ticket
sellers to provide,
“any specific condition attached to the resale of the
ticket”.
Many noble Lords have asked me about this, so I want to put
on record why. The Government are firmly of the view that,
when a secondary ticket seller offers a ticket for sale,
they must already give the buyer clear information about
certain conditions attached to the ticket concerning
resale. This provision is in Section 90(3)(b) of the
Consumer Rights Act 2015. Duplication can add only
confusion, whereas we want secondary ticket sellers to be
absolutely clear on this point. This amendment is of course
in addition to the government amendment which made buying
tickets in excess of the maximum amount, using an automated
bot, illegal. I beg to move.
3.00 pm
-
(Con)
My Lords, I begin by declaring an interest as co-chair of
the All-Party Parliamentary Group on Ticket Abuse and
paying tribute to my co-chair in another place for
the outstanding work she has done on this subject.
In brief, I welcome the Government’s amendment in lieu and
the response by the Government to the Waterson review and
their acceptance of the recommendations in full, including
introducing a criminal offence to stop the use of bots to
purchase tickets and the provision of funding to the
National Trading Standards Board for enforcement action.
Enforcement is weak, and I hope a future Government will
work diligently to strengthen enforcement. I also look
forward to the outcome of the Competition and Markets
Authority’s enforcement investigation into suspected
breaches of consumer protection law in the online secondary
ticketing market. That is very important because the
evidence of the secondary ticketing market consistently
flouting the law on a daily basis is clear for all to see
on many of the online sites.
I welcome the Minister’s comment that a ticket should have
a unique reference number that people can see on the ticket
when they purchase it. That will make it easier to identify
the reseller. That has all-party support in this House and
is an important step forward.
However, I would like further assurance from the Minister.
He said that the original amendment I put forward was not
necessary in whole because it included the addition of a
requirement for the seller to list any terms and condition
associated with the resale of a ticket. The Government have
deleted that provision, contending that it is already
covered under Section 90(3)(b) of the Consumer Rights Act.
It is important to have absolute clarity on this issue. The
Government have argued that Section 90(3)(b) of the
Consumer Rights Act 2015, which requires online secondary
ticketing websites to provide,
“information about any restriction which limits use of the
ticket to persons of a particular description”,
effectively means that my amendment was unnecessary and
duplicative. Many people understand that Section 90(3)(b)
was designed to ensure transparency about any ticket which
was for a child or a disabled person or had a restricted
view or other similar restrictions and was not about resale
terms and conditions, which were not subject to debate in
this context when the Consumer Rights Bill was before
Parliament.
It may assist the House if I briefly give an example to
demonstrate this important point. Metallica has an upcoming
UK tour which offers a very strong example of why the scope
of the Consumer Rights Act to require secondary ticketing
websites to be obligated beyond doubt to provide
information about any specific conditions attached to the
resale of a ticket is necessary. Metallica is obviously
well-known to many Members of your Lordships’ House. There
are strict conditions in place to mitigate ticket touting.
Names are printed on tickets to prevent their resale, the
photo ID of the lead booker must be presented to gain entry
to the venue, accompanying guests must enter at the same
time and tickets are limited to four per credit card. This
is all made clear when you buy a ticket, and authorised
primary ticket sellers have made that clear on their
websites.
Do I understand absolutely categorically and without doubt
that the Minister is saying that making those terms and
conditions clear is mandatory on secondary ticketing market
sites and is fully covered by the existing law? I think
that is exactly what he said, but it would be very useful
if he could confirm that, not least because it would be of
assistance to the CMA in its inquiry and to trading
standards because it would support and protect the
interests of fans of Metallica and of “Hamilton”, which
will face the same challenges when that show comes on this
autumn. With that requirement for a final assurance from
the Minister, I conclude by thanking noble Lords on all
sides of the House for their support on this and thanking
the Minister for the hard work he has undertaken to ensure
that we have made progress.
-
My Lords, I join the noble Lord, , in welcoming the
government amendment. I want to make only a very brief
intervention to congratulate the noble Lord, , and on their persistence
in achieving what we have achieved so far, which is
considerable. A great deal of progress has been made in
restricting the activities of secondary ticketing sites. We
all look forward to the Competition and Market Authority’s
report, which may well suggest further changes to
legislation and will certainly give us a very good idea of
whether the provisions of the Consumer Rights Act are being
properly enforced. That will be extremely illuminating. I
hope the Minister will be able to answer the question asked
by the noble Lord, , about whether it
is really duplication or whether we have thrown something
out with the Commons amendment.
Let me end by saying that in the Digital Economy Bill we
have not, in the words of my noble friend, taken up the
floorboards today, but we have certainly given it a decent
lick of paint in the process. It is not a very ambitious
Bill, and many of us could argue at length about what other
aspects it should have covered, but I thank the Minister
for his unfailing helpfulness throughout the course of the
Bill and I thank the Bill team. I very much welcome not
only the movement today, which is perceptible—that is not
always the case with wash-up or ping-pong—but some of the
movement that was made in the course of the Bill. The noble
Lord, , talked about the
outlawing of mass online purchasing with bots, which is a
very significant change, as are the site blocking appeals,
the new Ofcom powers in respect of children’s programmes,
which are particularly welcome to my noble friend Lady
Benjamin, remote e-book lending and the amendment on listed
events. There has been movement in this House as a result
of amendments in this House and the discussions we have
had. I am grateful, and I look forward to a new digital
economy Bill before too long.
-
My Lords, this marks another stage in the campaign led by
the noble Lord, . It was led until
her death by Lady Heyhoe Flint whom we all want to
recognise because she played a huge part in this and her
memory is still fresh today. Wherever she is playing
cricket, I am sure she is scoring a hundred as we speak.
The noble Lord, , and the
Minister mentioned bots. We should not ignore the fact that
that will make a huge change to the secondary ticketing
market. The solution the Bill team came up with is very
creative, and I hope it works as well as they intend it to.
A first step has been taken, and this will crack down on
the worst excesses of secondary ticketing.
I hope the Minister will answer directly the question asked
by the noble Lord, , about whether the
conditions apply because they are not drafted quite like
that in the original legislation.
In its original formulation, Amendment 246 simply inserted
the words,
“and any unique ticket number”.
The final version before us states,
“any unique ticket number that may help the buyer to
identify the seat or standing area or its location”.
That raises the question of what “may” means. Does it in
some sense imply a voluntary obligation? If it does, it
would be very unfortunate. Could somebody argue that they
did not include the unique ticket number specified because
in their view it did not help the buyer identify a seat or
a standing area or its location? Or is it a variation on
the word “must” so that it is a requirement that a ticket
number that could help a buyer identify seats or standing
areas or their location must be included? I will be
grateful if when the Minister responds he will mention
that.
-
My Lords, I am very grateful to, especially, my noble
friend and other noble
Lords. We have to some extent overcome the great
disappointment of the noble Lord, , on the
previous group.
Noble Lords have been very clear in this debate that they
want to see tougher action to deal with the serious
problems in the secondary ticketing market, and the
Government are taking action. That is why we have provided
funding for National Trading Standards to take further
enforcement action, as the noble Lord, , mentioned.
We have facilitated the ticketing industry’s participation
in joint industry-government cybersecurity networks, and
the CMA has launched an enforcement investigation into
suspected breaches of consumer protection law in the online
secondary ticketing market. I am sure that the noble Lord,
, and other noble
Lords will continue to keep this issue under the spotlight,
and we will make progress together on protecting consumers
and supporting our national sporting and cultural assets.
The noble Lord, , asked a specific
question about that. As my right honourable friend the
Minister in the other place made clear, the Government are
firmly of the view that, under the Consumer Rights Act,
when a secondary ticket seller offers a ticket for sale
they must give the buyer clear information about certain
conditions attached to the ticket. We said the proposal was
duplicative because that is what our advice told us. I
would say in particular to my noble friend that the
Explanatory Notes to the Consumer Rights Act 2015,
referring to Section 90(3)(b), make clear that,
“the buyer must be given information about any restrictions
that apply to the ticket”.
In respect of the following wording in the amendment,
“any unique ticket number that may help the buyer to
identify the seat or standing area or its location”,
the noble Lord, Lord Stevenson, asked whether the “may”
makes this voluntary. The answer is no, it is mandatory.
This is technical language to link this to the previous
subsection in Section 90 of the Consumer Rights Act. We
have merely used the same language that was in there
before. I hope that answers the question.
I reiterate what the noble Lord, , said about
some of the advantages and gains that the Bill has had from
your Lordships’ House and indeed from the opposition
amendments and suggestions in the other place as well. I
say this to acknowledge their input into it but also to
show that we have been flexible in many things. We have
made progress in areas suggested by the Opposition in both
Houses: on the extension of public lending rights to
e-books; on children’s television, as the noble Lord
mentioned and as was proposed by the noble Baroness, Lady
Benjamin; on the accessibility of on-demand services,
including subtitles; on maintaining the capability to
retain listed events, which was first tabled in the
Commons; on bill limits for mobile phones, as we talked
about earlier; on the code of practice for social media; on
supporting the separation of BT from Openreach with the
Crown guarantee amendment; on internet filters, which
protect children; and on the review of the electronic
programme guide, although not quite to the extent that some
noble Lords wanted.
The Opposition have also supported things that will allow
great advances in the digital economy, such as: the
Electronic Communications Code, which is very technical but
a crucial change; age verification for online pornography,
where we listened and adjusted the regime to address the
concerns of the Opposition; the extension of age
verification for pornography on on-demand television, so
that 18-certificate material is kept away from children;
government data sharing, which will enable us to deliver
better services to the vulnerable; and the repeal of
Section 73 of the Copyright, Designs and Patents Act, which
I think was accepted all round the House as a very good
thing.
I mentioned my thanks to many noble Lords at Third Reading,
and I repeat those, especially to the noble Lords, Lord
Stevenson and , who headed
their various and quite large teams in the House. I am very
grateful to all those noble Lords.
Motion F agreed.
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