- All social housing tenants will get more rights to have
serious problems dealt with faster, under strict new rules for
landlords from 30 November 2026
- Changes are brought by Awaab's Law introduced after
two-year-old Awaab Ishak died in 2020 after living with dangerous
damp and mould
- Landlords will have to fix
more dangers like electrical
faults, pest infestations and unsafe
stairs to quicker timeframes
More hazards that pose an immediate danger to social housing
tenants must be investigated and made safe within 24 hours, under
strict new rules that will come into force on 30 November 2026.
This move will put tenants first by addressing seven more hazards
such as electrical faults, risks of falling, structural defects,
excess cold and heat, fire risks and hygiene issues like pest
infestations.
If any of these problems are serious but not immediately
dangerous, landlords must still act quickly. If you're a social
housing tenant, this means they must:
- Investigate within 10 working days
- Tell you what's wrong and what they'll do within 3 working
days in a written summary
- Carry out urgent safety work within 5 working days of the
investigation, meaning your home will be made safe within 15 days
or less
- Start longer-term repairs within 12 weeks
Since 27 October 2025, Awaab's Law has required social housing
landlords to fix dangerous damp and mould to these firm
timeframes.
Housing Secretary said:
Awaab's Law sends a clear message that tenants' health and safety
can never be compromised.
This action will mean dangers have to be dealt with quickly by
law, protecting tenants' rights to a safe and decent home.
Alongside building more social and affordable homes through a
major £39 billion programme, more work is underway to improve the
experiences of tenants.
The £2 million Social Housing
Innovation Fund is trialling new ways to elevate tenants'
voices so they can confidently exercise their rights - ensuring
they are listened to and taken seriously.
The recently introduced Social Housing Bill
will strengthen protections for tenants facing domestic abuse and
its Right to Buy reforms will help keep more social homes for
future tenants.
Meanwhile, Awaab's Law soon to reach its second phase for social
housing - will ensure that tenants' health and safety is
prioritised.
The third and final phase will be introduced in 2027, extending
this fast action to all remaining hazards in the Housing Health and Safety
Rating System, except overcrowding.
Gavin Smart, Chief Executive of the Chartered Institute
of Housing (CIH) said:
Extending Awaab's Law to these hazards is an important step
towards safer, healthier homes, and we welcome the collaborative
approach the government has taken. This is about more than
compliance; it is a culture of listening to residents and acting
on their concerns, and that is the change we want to help the
sector deliver. CIH will support our members in delivering these
duties and in continuing to feedback throughout the
test-and-learn phase.
The regulations for phase 2 have been laid in Parliament (Monday
13 July 2026) and new guidance has been
published on these extended hazards, to help landlords prepare.
Kate Henderson, Chief Executive of the National Housing
Federation said:
"The safety of homes is housing associations' top priority. We
welcome the publication of this guidance, which gives housing
associations more clarity over the next phase of Awaab's Law and
time to prepare for its implementation.
We and our members have engaged with the government throughout
the development of Awaab's Law to ensure it achieves the best
outcomes for residents and is deliverable for housing
associations, and we will continue to work with the government on
these important measures."
ENDS
Notes to editors
- These statutory changes mark the second phase of Awaab's Law
being introduced to protect tenants. It is placing new legal
duties on landlords in three separate phases over time, with
the first phase
already protecting tenants against severe damp and mould and
emergency hazards since 27 October 2025.
- The Ministry of Housing, Communities and Local Government
(MHCLG) is bringing in the second phase after extensively testing and
learning with the sector. The government will work with
landlords and tenants over the summer to support them to
prepare for this vital legislation.
- These are the seven hazard categories that Awaab's Law phase
2 will cover:
-
- Electrical hazards
- Falls (including falls on the level, falls on stairs and
falls between levels)
- Fire and explosions
- Excess cold
- Excess heat
- Structural collapse and falling elements
- Domestic hygiene
-
The Housing Health and
Safety Rating System was recently updated for the first time in 20
years. It is used to assess health and safety in all types
of housing, making it simpler to identify dangerous risks and
take action.