“Legislation will be introduced to unlock the benefits of airport
expansion” Civil aviation is vital for the UK: it provides
jobs across the country, attracts investment, and connects British
people to the rest of the world. The sector as a whole
is a key enabler of
economic growth. The Bill will strengthen consumer rights
and protections, promote economic growth and...Request free trial
“Legislation will be introduced to
unlock the benefits of
airport expansion”
- Civil aviation is vital for the UK: it provides jobs across
the country, attracts investment, and connects British people
to the rest of the world. The sector as a whole
is a key enabler of economic
growth.
- The Bill will strengthen consumer rights and protections,
promote economic growth and infrastructure provision, and
enhance aviation safety, ensuring that the UK retains its
appeal as a competitive aviation hub. It will support the UK's
world-leading aviation sector to continue thriving for decades
to come.
What does the
Bill do?
- The Bill will support consumers, and the aviation sector,
by:
-
Strengthening consumer rights and
protections – ensuring fair treatment and boosting
consumer confidence.
-
Promoting economic
growth and
infrastructure – keeping the UK competitive
in global aviation, which will unlock the benefits of airport
expansion, including attracting investment, enabling
innovation, and improving capacity for
business, trade, and tourism.
-
Enhancing aviation safety – streamlining
regulations to meet vital standards and strengthen the safety
of the UK aviation sector.
-
Additional consumer enforcement powers for the Civil
Aviation Authority (CAA) to reduce consumer harm,
ensure compliance, and allow for timely regulatory
intervention. It will enable the CAA to ensure airlines and
airports are meeting their legal obligations for passengers
more promptly. This will ensure the people of the UK feel
their rights are protected when they fly and have more
confidence in the sector.
-
Aviation consumer rights reform with powers
to ensure that the Government can update the law on air
passenger rights, providing flexibility to ensure passengers
have the best protections possible. This could include, for
example, strengthening alternative dispute resolution
or changes to compensation for damaged or lost mobility aids.
This will reassure passengers that they will be treated properly
and receive the support and compensation
they are entitled to.
-
Reform to
airport slots
regulation, including updating the
allocation of take-off and landing permissions at certain
airports, which will support airport expansion,
infrastructure development, and economic growth. This will
also provide flexibility for the Government to respond to
emergency situations that require changes to scheduling –
such as during the Covid-19 pandemic.
-
Airspace modernisation and stronger direction
powers, to support the operation of the UK Airspace
Design Service (UKADS). The UKADS has been created to
streamline airspace change and drive forward the
modernisation of the UK's airspace. The UKADS will help plan
better routes for aircraft so they use less fuel, cause less
pollution, and are less likely to be delayed. It also gives
the CAA more flexible licensing powers, so the cost of
providing better air services can continue to be recovered
fairly.
-
Aviation safety
regulatory reform to
consolidate and streamline safety legislation, delegating
technical rulemaking to the CAA for a more agile regulatory
system.
-
Aviation safety criminal sanctions to
empower the Government to amend safety-related criminal
sanctions in assimilated law, allowing the UK to adapt
regulations quickly where necessary.
Territorial extent
and application
- The Bill will extend and apply to the whole of the UK.
Key facts
-
In 2025, UK airports handled 2.1 million commercial
flights and nearly 300 million terminal passengers (up from 251
million in 2015). Furthermore, in 2025,
over 2.5 million flights were
handled in UK airspace.
-
CAA Aviation
Consumer survey
results (February
2026 [wave
14]) show that
overall passenger satisfaction is back to pre-pandemic levels,
reaching 88 per cent, having dropped significantly
from 84 per cent in 2019 to a low of 79 per
cent in 2023, before beginning to recover through 2024.
-
However, satisfaction remains lower among more
vulnerable passengers, including disabled passengers
(82 per cent), those facing digital barriers (80 per cent), and
those with financial constraints (80 per cent). Passengers who
remain dissatisfied most commonly cite flight disruption,
overcrowding, accessibility issues, and high prices for some
services.
-
Whilst satisfaction with complaint handling has
improved, it remains the element of the travel experience with
the lowest level of satisfaction (72 per cent
satisfied with their last flight), highlighting the continued
importance of effective enforcement to ensure consistent
outcomes for all passengers.
-
Unlike other
regulators, the
CAA cannot
issue direct
penalties. Instead, it must rely on court
action or formal agreements, which can be slow and resource
intensive, delaying compensation for passengers.
The CAA has
only taken court
action in one case relating to air passenger rights.
This took nearly four years to reach a final judgment, leaving
passengers out of pocket and without recourse throughout that
period.
-
Airport slots
regulation has
remained virtually
unchanged since
its inception in the early
1990s. Updating slot rules will help ensure the system
can respond more effectively to shocks
and rapid changes in demand.
-
The UK has
some of the
world's most
complex airspace,
but its
basic design has not changed since the
1950s. This is despite a tenfold increase in commercial flights
since then. Modernisation is essential to keep flying
safe, reliable and efficient, and to enable safe integration of
new technologies. If UK airspace is not modernised, it has been
estimated that by 2040, one in five flights could experience
disruption and delays. That is why the Government has
established the UKADs to lead the most strategically important
airspace changes, helping to create a modern, resilient, and
flexible system capable of meeting future demand.
|