Taxi and private hire vehicle (PHV) laws are outdated. The
Government will make everyday journeys safer, fairer and easier. It
will strengthen public safety, remove barriers for disabled
passengers, and reflect how people travel today, including the use
of booking apps. By supporting a growing, innovative sector while
making streets safer, especially for women and girls, the Bill will
deliver taxi and private hire services people can trust....Request free trial
- Taxi and private hire vehicle (PHV) laws are outdated. The
Government will make everyday journeys safer, fairer and
easier. It will strengthen public safety, remove barriers for
disabled passengers, and reflect how people travel today,
including the use of booking apps. By supporting a growing,
innovative sector while making streets safer, especially for
women and girls, the Bill will deliver taxi and private hire
services people can trust.
- This growing, nationally operating sector is regulated
through an outdated and fragmented framework, leading to
inconsistent standards, safeguarding risks, and ineffective
enforcement. National standards will help, but further
legislative measures are needed to align licensing with
journeys, enable information sharing, and ensure resources are
matched to risk and activity. The draft Bill provides the
necessary framework to address these systemic issues.
What does the Bill
do?
- These reforms will look to modernise taxi and PHV laws. The
draft Bill will be put forward for pre-legislative scrutiny,
which will allow the Government to seek expert views from a
range of stakeholders and create the strongest legislation
possible.
- The Bill will:
-
Modernise taxi
and private
hire law
for the
way people
travel today, replacing a
patchwork of outdated, Victorian-era rules with a single,
consistent framework across England that passengers and
drivers can trust.
-
Be the final step to delivering on the commitment to
legislate in response to Baroness Casey's National Audit on
Group-based Child Sexual Exploitation and Abuse. It
will: fix a fragmented system that has not always protected
passengers as it should; strengthen public safety and
accountability by setting clear requirements for obtaining
and holding licenses; and improve the efficiency of licensing
and the use of strong, consistent enforcement powers, with
funding for enforcement matched to where services are
delivered. Baroness Casey was clear that inconsistent taxi
and PHV licensing creates vulnerabilities that can be
exploited by grooming gangs. Reforming the system is
essential to strengthen the safeguarding response and disrupt
any potential exploitation.
Give regulators stronger enforcement powers so
swift and effective action can be taken when drivers or operators
breach their licence conditions, helping to drive up standards
and tackle poor or unsafe practice.
-
Improve transparency and information-sharing
nationwide by mandating use of a national database of
all licensed vehicles, drivers and PHV operators, so licensing
authorities can better protect the public and passengers can
have greater confidence in the system.
-
Deliver more accessible services for disabled
passengers, by strengthening existing protections and
removing barriers to travel helping ensure people who rely most
on taxis and PHV are not left behind.
-
Provide a consistent customer experience wherever
people travel, so passengers can expect safe, reliable
and properly regulated services whether they're travelling
locally or long distances across local authority boundaries.
-
Support a thriving, professional sector by
creating clearer rules to enable fair competition, while
supporting the wider economy – from the night-time economy to
shift workers and local businesses.
- These measures will create a modern, joined-up taxi and PHV
system where people are confident in their safety and experience
wherever they travel, and where the powers, data and
accountability sit in the right place to act when standards fall
short.
Territorial extent and
application
- The draft Bill will extend to England and Wales and apply
to England only.
Key facts
-
The taxi
and PHV
sector is
large and
growing. As of 1 April 2024, there were
313,000 licensed vehicles and 381,100 licensed drivers in
England, continuing a long-term upward trend, according to
Government statistics published in 2024.
-
Regulation outside London remains rooted in
legislation dating back to the Town
Police Clauses
Act 1847,
designed for
locally operating,
horse-drawn vehicles. Incremental reform has
produced a complex system underpinned by case law and
different regimes across Plymouth, London and the rest of
England, which is poorly suited to a market characterised by
digital technology and cross-border working.
Licensing standards and practices vary widely between
authorities, including in decision-making, fees,
conditions, and enforcement activity. While National standards
are expected to improve baseline consistency and reduce
incentives for drivers and operators to license away from where
they intend to work, taken alone they are unlikely to resolve the
full problem. Without a closer match between where licences are
issued and where journeys take place, enforcement activity and
resources remain misaligned, limiting effectiveness and
undermining public confidence.
-
Weaknesses in regulation disproportionately affect
groups with fewer transport alternatives, increasing
equality and safety risks. According to the same Government
statistics, this includes children travelling from home to
school, with 8 per cent of journeys by taxi and PHV in 2024
being for education, with many used for SEND provision.
-
Taxis and
PHVs are
disproportionately used
by disabled
people, women, lower-income households
and those without access to a car. People with
mobility difficulties make almost 70 per cent more taxi or PHV
trips per year compared to those without; women make around 25
per cent more taxi or PHV trips than men. People without a car
make almost four times as many taxi or PHV trips, and
households in the lowest income quintile make around 50 per
cent more taxi or PHV trips than higher-income households.
-
Major safeguarding
reviews, including
those led by
Baroness Casey, have
identified taxi and PHV licensing as vulnerable to
exploitation where oversight is inconsistent and
information is not effectively shared. While enhanced criminal
record checks and guidance have improved individual vetting,
they do not address wider structural issues, such as effective
cross-border enforcement, where more powers might be needed and
barriers to intelligence sharing.
-
52 per cent of all taxi and public hire vehicle
journeys support economic activity, education or essential
services, underscoring the importance of effective
regulation. When licensing, enforcement powers and resources
sit with authorities that are not hosting the majority of
activity, enforcement capacity is
diluted and intervention
is harder.
-
Safeguarding reviews
consistently show
that information
silos reduce the
ability to identify and respond to risk. Current
legislation does not mandate information sharing. Work is
underway to expand existing databases, but for it to be
effective its use needs to be mandatory to support
proportionate, lawful information sharing across authorities,
operators and the public.
-
The Law Commission said “The outdated
legislative framework has become too extensive in some
respects, imposing unnecessary burdens on business and
artificially restricting the
range of services
available to consumers;
and
insufficiently comprehensive in other ways, undermining the
fundamental goal of protecting the travelling public.”
-
The Local Government Association “has
long called for the urgent introduction of
a comprehensive Taxi and
PHV Licensing Reform Bill
to replace the current outdated legislation and
make the licensing system for taxis and PHVs fit for the 21st
century.”
|