The Financial Conduct Authority (FCA)
is reviewing whether Annual Percentage Rates (APRs) help
consumers understand borrowing costs and is seeking views on
whether it should change how these are communicated in
credit advertising.
APRs indicate the yearly cost of
borrowing, including interest and fees. A representative APR
means at least half of consumers receive that rate or better.
Current rules require representative APRs in most credit
advertising.
Research, published today, shows APRs
are useful for comparing products,
but additional information like total repayment figures
can also help consumer
understanding. But
providing different information tailored to different
products can sometimes make comparison harder and
confusing.
The research showed that, among those
shown APR alone, 80% of people correctly identified the cheapest
product when the lower APR meant a lower repayment. Fewer than 1
in 5 did so when the lower APR didn't mean cheaper
borrowing.
Proposals to simplify parts of the
Consumer Credit rule book on credit
advertising have also been
published. These aim to remove duplication and
outdated requirements where the Consumer Duty already sets clear
expectations for firms to support consumer
understanding.
Alison Walters, director of
consumer finance at the FCA,
said:
“Clear information advertising credit
helps people shop around. But there's evidence that
APRs do not always allow people to understand
the true cost of credit. To help people navigate their
financial lives, we're asking for views on
whether there's a better
way.”
The Discussion Paper published today,
alongside the Consultation Paper on stripping back overly
prescriptive requirements, focuses on whether more flexible
ways of presenting loan costs could help borrowers make better
informed choices. The
Discussion and Consultation Paper closes on 17 June
2026.
Notes to
editors
- If you would like an embargoed copy of the
CP/DP and research papers, please contact Patrice Weekes or the
Press Office.
-
This discussion paper is supported
by two research papers:
-
A behavioural experiment
conducted by the FCA's behavioural economics team with
consumers, which examines how different types of
cost-of-credit information affect consumers' ability to
both understand and compare the cost of credit
products.
-
PwC's consumer research
commissioned by the FCA examines how credit consumers
engage with information communicated to them across the
consumer journey and consumer credit products. The research
explores consumers' understanding of APRs and how consumers
use APRs to compare and choose different credit
products.
-
Most of the financial promotions
rules in the Consumer Credit rule book pre-date the FCA taking
over regulation in 2014, with some going back to
2004.
-
The Consultation and Discussion
Paper is in response to our commitment in the Feedback Statement on the
Consumer Duty rule review (FS25/2) to simplify our requirements
on firms, including a review of the advertising rules for
consumer credit.