Chief Secretary to the Prime Minister (): On Thursday 20 November
2025, the Covid-19 Inquiry published their second report, which
examined core decision-making and political governance across the
UK and put forward 19 recommendations for the Government to
consider. Today, the Government published its response and set
out the actions we are taking to address them.
The Covid-19 pandemic was a traumatic chapter in our country's
history. Families lost loved ones, businesses suffered or were
forced to close, and many across the country were left with
life-long health impacts. The government debt built up to cover
the economic impact of the crisis is still being paid back today;
the impact on NHS waiting lists remains a long-term challenge.
The Government welcomes the Inquiry's Module 2 report and I want
to express my gratitude to and her team for their
rigorous examination of the issues it raises.
It is a sobering read. Responding to the pandemic was a highly
significant logistical challenge to our system of government, and
indeed to governments all around the world. However the Module 2
report nevertheless exposes several failures of the government at
the time: a failure to respond quickly enough; to treat the
impact on vulnerable people and children seriously enough; to
provide clear, unequivocal public health messaging; and to turn
scientific advice into coherent policy in a transparent,
methodical way. There are many lessons to learn from the
mistakes, failures – and successes – where they were made.
This government has already made significant changes to its
crisis response structures in response to the Covid-19 Inquiry
Module 1 report. Without effective governance, we cannot expect
to respond to crises effectively. The Prime Minister, Cabinet and
civil service must be structured, willing and able to make fast,
evidence-based and compassionate decisions that will save lives
and livelihoods, informed by the scientific evidence. In July
2025, we also published our Resilience Action Plan which explains
this government's strategic approach to increasing the UK's
resilience. Our response to the Module 2 report today builds on
that.
We have already updated the UK Government's crisis management
doctrine, known as the Amber Book, which sets out the
decision-making framework for responding to a crisis. This
includes establishing the principles for a successful taskforce
structure, to oversee the response to protracted whole-of-system
crises, and has informed the development of internal
risk-specific operational plans for catastrophic risks like
pandemics.
The report also notes that clear and inclusive communication is
integral to a successful government response to an emergency. The
Government Communication Service (GCS) Crisis Communications
Operating Model has been updated to clarify communications roles
and responsibilities before, during, and in the aftermath of a
crisis. We have issued new advice to help departments create
robust communication plans for their specific risks, and our STOP
model for crisis planning now mandates that all communications
consider people with additional needs. This ensures that our
messaging is accessible and inclusive by default, in line with
the Equality Act 2010, the Public Sector Equality Duty, and the
British Sign Language Act 2022.
As recommended by the Module 2 report, we are also working
towards commencing the socio-economic duty under Section 1 of the
Equality Act 2010 in England. Additionally, in 2025, we published
updated guidance for identifying and supporting vulnerable people
during an emergency.
We have also worked closely with our counterparts in the devolved
governments in Scotland, Wales and Northern Ireland to draft our
response to this report. Our shared aim is to ensure that
intergovernmental machinery is configured to enable better
coordination between governments while respecting the importance
of local accountability. The devolved governments should be
invited to COBR and taskforce meetings during an emergency where
relevant. Furthermore, guidance has been updated to ensure the
three Chief Scientific Advisers from the devolved governments are
invited to SAGE meetings from the very outset of an emergency.
As the Government implements our response to the Module 2 report,
our progress will be recorded and tracked transparently using our
Covid-19 Inquiry dashboard. These may seem like technical
changes, but in an increasingly disruptive global context, having
processes in place to make the right marginal call in moments of
volatility can have profound and long-lasting impacts.
Many will naturally want to put the difficulty of the Covid-19
behind us, but given the long-lasting impact on the British
economy and public services, it is right for government to take
these lessons seriously. And we owe it to those who died,
suffered and struggled during the pandemic too. I am grateful to
and her team for their
rigorous examination of what went wrong, on the basis of which we
are acting, to make sure this and future governments can do
better next time.