65 per cent of renters in London have either not heard of
the Renters' Rights Act or do not understand what it means for
them. [1]
A letter published today by the
London Assembly Housing Committee warns that low
awareness of new renters' rights could undermine major reforms
coming into force in less than two months time.
The first phase of the legislation will take effect on 1
May 2026, introducing significant changes to the private
rented sector, including the abolition of section 21
‘no-fault' evictions, the end of fixed term
tenancies, and bans on rental bidding and
advance rent payments.
The Committee sets out the need for a
London-wide approach to communicating the new measures in the
Act. It argues that the Mayor's communications on the Act should
use all available channels, including the Mayor's digital
platforms and advertising across the Transport for London
network, and should be coordinated closely with boroughs,
renters' organisations and housing charities.
Chair of the London Assembly Housing Committee, AM, said:
“The Renters' Rights Act will introduce major changes to
renting, but these reforms will only work if renters know about
them and feel confident exercising their rights when faced with
unlawful behaviour from non-compliant landlords.”
“Our investigation found awareness of the new law is
worryingly low. Without clear information and support, many
renters simply won't benefit from the protections the Act is
meant to deliver.
“The Mayor has the reach to ensure Londoners understand these
new rights before the law comes into force.”
Notes for editors:
- London Assembly Housing Committee, Transcript Panel 1,
9 February 2026, p.12