Confirmation bias influenced the way West Midlands
Police reached its recommendation to reduce ticket allocation for
away fans to zero, the police inspectorate has
said.
His Majesty's Chief Inspector of Constabulary, Sir Andy
Cooke, has
provided his preliminary assessment of
the handling and communication of information
and intelligence gathered by West Midlands Police in advance of
the Aston Villa v Maccabi Tel Aviv fixture on 6 November
2025. This follows an urgent commission by the
Home Secretary.
The preliminary review found that:
- the decision to restrict ticket allocation to zero was
based on oral briefings to the safety advisory group on 7 and 16
October. Apart from one
discrepancy, His Majesty's Chief
Inspector is satisfied that
the oral briefings were not materially
inaccurate;
- however, a letter and report that the force provided to the
safety advisory group on 10 and 24 October did contain inaccurate
statements;
-
this included exaggerated statements about the
behaviour of Maccabi Tel Aviv fans at the November 2024 Ajax v
Maccabi Tel Aviv fixture in Amsterdam;
- these inaccuracies would have been in the minds of West
Midlands
Police commanders when they reached and communicated their preferred option;
and
- this has led His Majesty's Chief
Inspector to conclude that confirmation
bias influenced the way the force
reached and communicated its recommendation
to restrict ticket allocation for away fans to
zero.
His Majesty's Chief Inspector of Constabulary, Sir Andy
Cooke, said:
“My preliminary review found that confirmation
bias influenced the way West Midlands Police
reached and communicated its recommendation to
reduce the ticket allocation for away fans to zero.
“I have several other concerns including, but not limited
to, inaccurate information in written communication, a failure
to engage with the local Jewish
community early enough and poor record keeping and
retention of important information.
“This assessment forms part of our ongoing, wider
inspection of police forces' contributions to safety advisory
groups.”
Other concerns raised in the review include:
- the force failed to engage
with representatives of the local Jewish
community early enough;
- in its communications, West Midlands Police placed
too much emphasis on the potential
and previous behaviour of Maccabi Tel Aviv
fans and didn't reflect wider concerns around
public disorder and protest;
- the force didn't set up an effective command structure
during the planning phase, or declare a critical
incident, even after public concerns mounted; and
- the force demonstrated poor record keeping and
retention of important information.
Notes to editors:
-
Confirmation bias is a tendency to
interpret new information as confirmation of one's
existing beliefs or theories. In policing, this can mean
seeking out evidence that supports a predisposed view.
- The one discrepancy referenced in oral briefings relates
to the number of flags burned in Amsterdam.
- A considerable amount of new information continues to
emerge, including some over the Christmas period.
It is highly probable that West Midlands Police and other bodies
will continue to provide information that will be relevant to the
wider HMICFRS inspection.