Since April, 578 inspections of care homes and domiciliary
support services have taken place, with ratings for 566 being
published.
The ratings system assesses services against 4 key themes:
- wellbeing
- leadership and management
- care and support
- environment
Services receive individual ratings for each theme rather than a
single overall rating for the care home or domiciliary support
services.
Of the 2,115 ratings awarded by Care Inspectorate Wales between
April and October 2025, 1,958 representing 92.5% were rated as
either 'excellent' or 'good', presenting a consistently positive
picture for care services across Wales.
Ratings are an important way of supporting continuous improvement
within the sector and helping people to better understand the
quality of care provided.
The system has been welcomed by providers, with feedback
highlighting the inspection process has been thorough,
transparent and focused on helping services succeed.
Minister for Children and Social Care, said:
These results demonstrate the exceptional dedication and
professionalism of care providers across Wales.
It's positive to see over nine in ten ratings show our services
are delivering excellent or good care to some of our most
vulnerable people.
The new ratings system provides transparency and clarity for
families making important decisions about care, whilst also
highlighting areas of excellence and encouraging the sector to
continue improving.
Chief Inspector of Care Inspectorate Wales, Gillian Baranski
said:
I am incredibly proud of what these ratings reveal about care in
Wales. These results are a testament to the exceptional
dedication of care staff across Wales who make a real difference
to people's lives every day.
The new ratings system is designed to recognise this excellence
whilst also supporting services to improve. We're committed to
working alongside all providers to help them deliver the
high-quality care people in Wales deserve.
