A new blueprint sets out a series of actions to harness digital
to boost the economy and improve public services.
The updated National Digital Strategy aims to attract investment,
deliver sustainable public services and create better
opportunities for the people of Scotland.
The strategy outlines a number of steps, including delivering a
pilot of a new app by 2026 to let people access personalised
public services. By 2028, another pilot will explore ways AI can
deliver efficiencies in public services, such as streamlining
administrative tasks.
The joint strategy with local government is designed to build on
progress since it was first launched in 2021.
Public Finance Minister said:
“The strategy sets out our ambition to create a digitally
connected country to create economic growth and help people and
businesses thrive.
“It will support work to deliver sustainable digital public
services fit for the future and help widen opportunities that
digital offers.
“The 2021 publication, one of the first joint national strategies
between Scottish Government and local government, helped to build
skills and talent to strengthen our digital capability. This is
the next step as we aim to accelerate progress.
“The refreshed strategy's contribution and relevance to the
public service reform agenda cannot be overstated, with a focus
on collaboration and embracing innovation to deliver improved
public services and improve lives.”
COSLA Resources spokesperson Councillor Katie Hagmann said:
“Local government are co-authors and co-owners of this vision.
This refreshed strategy is our route map; the delivery plans
explain how we will navigate change, remain transparent and
measure progress.
“Through collaboration and shared action, we can build a
future-ready, digital Scotland where everyone has the chance to
participate and thrive, and no one is left behind.”
Background
This is a joint strategy between the Scottish Government and
local government, represented by COSLA and the Digital Office for
Scottish Local Government.
The Digital Strategy for
Scotland Vision.
The Digital Public
Services Delivery Plan.
