, Director of Customer
Experience, offers advice to help students get ready for payment
This is an exciting time of year for students, especially those
who are about to begin their first year and take the next major
step in realising their potential.
Many soon to be students up and down the country are preparing to
move to a new town or city, meet new people, and for some, live
independently of their parents for the first time and SLC is
proud to play a role in supporting people through this exciting
time in their life.
Enabling opportunity through the provision of student finance is
what we're all about at SLC and over the next few weeks, we'll be
paying out more than £2.2 billion in Maintenance
funding to support students as they begin the 25/26 academic
year.
I'm delighted that so many students took our advice and applied
early. This has helped us get payments ready for over one million
students, and once we receive confirmation that they have
enrolled on their course from their college or university,
payments will be made to students.
If anyone still hasn't applied, I'd urge you do so now. We won't
be able to provide late applicants with their full entitlement
immediately, but we will do all that we can to provide
the minimum Maintenance Loan payment in the first
instance, which we can top up once we fully process their
application. More information is available here: How to get your first
payment if you're applying late - GOV.UK
This is a busy time, and we want receiving payments to be
straightforward so I'm sharing SLC's top tips for students to
help them get ready for payment.
- Remember, payments can only be made once you've enrolled and
your university or college has confirmed this to us.
- If you enrolled right on or immediately prior to your
estimated payment date, this will change but don't worry, just
keep an eye on your online account and we'll reschedule your
payment date as soon as we've heard from your university.
- An important one ……check your bank details are accurate and
up to date in your online account!
- Look out for the text message we send to let you know your
payment is on the way. At this time of year, students can be
targeted by scams – tips on how to stay safe can be found
here
- Check on the status of your payment at any time via
your online account.
- Check out what we offer on our websites and social media
channels, including FAQs, videos, and more. Follow Student
Finance England at facebook.com/SFEngland,
x.com/SF_England or
Instagram at studentfinance_england
- Our contact centres can get busy at this time of year, so
it's best to explore self-service options first.
The start of the academic year is an important milestone, and I'm
proud of the role SLC plays in supporting the education and
career aspirations of students across the UK. On behalf of
everyone at SLC, I'd like to wish all new and returning students
the absolute best for the 2025/26 academic year.
