OPSS issues stop warning for 17,000 heat pump tumble dryer owners

More than 17,000 heat pump tumble dryer owners whose appliances were modified by electrical manufacturer Haier must stop using them immediately because a fire risk still exists.

The Office for Product Safety and Standards (OPSS) has served Haier with an immediate ‘Requirement to Warn' Notice, placing them under a statutory obligation to contact those owners who were part of the company's recent Corrective Action Programme.

Read the OPSS Requirement to Warn. (PDF, 203 KB, 3 pages)

Brands involved include Candy, Baumatic, Caple, Haier, Hoover, Lamona, Iberna and Montpellier.

OPSS initially published Safety Reports in May 2025 which alerted consumers to the risk of fire in certain heat pump tumble dryer models. It was recommended affected consumers seek a modification from the company.

Now, OPSS has told Haier its modification programme is not satisfactory so the company must inform those affected to tell them to switch off their appliance immediately.

Consumers who have one of the brands of heat pump tumble dryer listed below should use the links to check whether their model is affected and contact the company.

• Baumatic
• Candy
• Caple
• Haier
• Hoover
• Iberna
• Lamona
• Montpellier