HM Land Registry has today (18 July 2025) published
its Annual Report and Accounts
for 2024-25, highlighting significant achievements in
improving service delivery and digital capabilities.
The report reveals how the organisation has made substantial
progress in building services to meet customer needs while
maintaining the security and integrity of property ownership
records that underpin approximately £9 trillion worth of property
assets across England and Wales.
, Chief Executive and Chief Land
Registrar, said:
We know how important it is that everyone can rely on HM Land
Registry to ensure their property ownership records are secure
and accurate. This is fundamental in helping people to buy homes,
develop land and secure mortgages. Our role in maintaining the
guaranteed record of property ownership in England and Wales is
of huge economic importance to the country, supporting and
enabling more than £1 billion of property market activities every
day.
Our investment in digital services and focus on efficiency has
allowed us to process registrations faster, although we will
continue to reduce the time it takes for us to process certain
applications.
Our focus on improving the speed of registration has yielded
tangible results. By March 2025 we had surpassed our target to
process 95% of all applications within 12 months of submission.
However, we remain committed to further improving the service we
provide to our customers and the industry, both by harnessing
technology and through the dedication of our people.
Key highlights
- HM Land Registry's data assets continued to provide
transparency, accuracy and reliability in property transactions.
As part of critical national infrastructure, they underpin a
nearly £9 trillion property market and enable the UK House Price
Index, which is used for fiscal forecasting. Over 3,000 data
users now download our datasets monthly,
with uses ranging from asset management to risk analysis of
potential development sites.
- By March 2025, a total of 110 local authorities had
successfully transferred more than 7.2 million local land charges
to our digital Local Land Charges Register.
The time taken to receive search results in migrated areas has
reduced from days or weeks to instant availability online. Having
this information earlier in the transaction process helps to
speed up homebuying and planning decisions.
- HM Land Registry was recognised at the 2024 AI awards for its
pioneering use of artificial intelligence in document comparison.
This automates the complex task of comparing application
documents, significantly improving accuracy, reducing processing
time and freeing up caseworkers for more complex work.
- Our counter fraud group prevented more than £59 million worth
of fraudulent property applications in 2024-25. They achieved
this through a combination of reviewing and updating HM Land
Registry's methods for detecting fraud, working in partnership
with other agencies across government and the property sector and
encouraging the public to be on their guard and sign up for our
free Property Alert
service.
The full Annual Report and
Accounts 2024-25 is available on GOV.UK.
We will publish our Strategy 2025+ in the autumn to outline how
we will continue to safeguard property rights, enable growth and
deliver modern digital public services that meet the needs of our
customers and the property market.
