Summary
We want to hear your views about the new rules on visiting care
homes, hospitals and hospices. Your views will help the
government to decide if the rules are working or if they could be
better.
This call for evidence closes at
11:59pm on 26 August 2025
Call for evidence description
Last year, the government made some new rules to make sure that
everyone who is in a care home, hospital or hospice can have
people visit them.
Your answers to the questions in this survey will help the
government to know whether the new rules have worked, or if the
rules could be better.
In this call for evidence, we refer to care homes, hospitals and
hospices as ‘care services'.
This call for evidence is for:
- people who use care services
- carers
- people who visit care services
- people who work for care services
- organisations representing any of the people above
Your answers need to be about care services in England.
Follow the ‘Respond online' link in the ‘Ways to respond' box
below to tell us your ideas.
Or you can print the survey and post your answers to:
Department of Health and Social Care
ASC Visiting and Health Protection Policy
6th Floor
39 Victoria Street
London
SW1H 0EU
This call for evidence was also published as a non-easy read, which
has now closed.
Documents
Rules about visiting people in
care services (Regulation 9A) - information booklet
Rules about visiting people in
care services (Regulation 9A) - survey
Ways to respond
Respond online
