Deborah Evans is today [19 June] confirmed as the new Chair of
The Pensions Ombudsman.
Ms Evans currently serves as a non-executive Director and chair
of the compliance Committee at the Property Ombudsman. She
will take over from Anthony Arter who has been interim Chair
since January 2024. She will take up the post on 1 July.
The Pensions Ombudsman provides a vital service, by independently
investigating and resolving complaints concerning occupational
and personal pension schemes. It also plays an important role in
ensuring savers receive their entitled benefits and helping
pension providers understand their obligations.
Ms Evans's appointment comes as the Government's Pension Schemes
Bill continues its passage through Parliament. Measures
include strengthening the legal standing of the Pensions
Ombudsman so that pension overpayment cases can be resolved and
pension overpayments refunded quicker, reducing waiting times for
customers.
Minister for Pensions, said:
I am pleased to announce Deborah Evans as the new Chair of The
Pensions Ombudsman.
I look forward to working with her as she brings her leadership
and expertise to this vital role, helping to uphold high
standards of fairness and accountability across the pensions
sector.
I am confident she will make a positive impact for savers and
pensioners across the country.
Deborah Evans said:
Pensions are vital in providing adequate income in retirement and
have a huge impact on people's lives.
The role of the Pensions Ombudsman plays a crucial role in
ensuring that complaints are dealt appropriately and
independently, keeping the system fair.
I look forward to leading the board to help the organisation
succeed and drive improvements throughout the pensions sector.
Alongside her role at the Property Ombudsman, Deborah Evans is
also Director and Chief Executive of Lawyers in Local Government,
and Chair of Governors at Trent College. She will bring
extensive experience in leadership and governance, from both the
public and regulatory sectors.
Additional Information
- The Chair of The Pensions Ombudsman is appointed by the
Secretary of State for the Department for Work and Pensions. The
appointment was made following an open competition regulated by
The Office for the Commissioner of Public Appointments.
- As Chair, Deborah Evans will receive £24,000 per year for a
minimum time commitment of 36 days annually.
