Defence Business Services, on behalf of the MOD, is responsible
for delivering a range of services and support for UK Armed
Forces, veterans and their families.
Defence Business Services, on behalf of the MOD, is responsible for delivering a
range of services and support for UK Armed Forces, veterans and
their families.
Summary guidance on each service can be found within this
document. If you require additional assistance or advice, please
contact our helpline number 0808 1914 2 18 or email veterans-uk@mod.gov.uk.
Restorative measures including LGBT Financial Recognition
Scheme
Online guidance for LGBT veterans wishing to apply for any of the
restorative measures is now available. To find out more simply
visit: www.gov.uk/government/publications/lgbt-veterans-apply-for-restorative-measures/lgbt-veterans-apply-for-restorative-measures
or search via www.gov.uk. Please note, the
LGBT FR Scheme is not a compensation scheme. The Armed Forces
Compensation Scheme and War Pension Scheme have no relationship
or are connected in any way to the LGBT FR Scheme.
Armed Forces Compensation Scheme
The Armed Forces Compensation Scheme (AFCS) compensates for
any injury, illness or death which was caused or made worse by
service on or after 6 April 2005.
To find out more simply visit: www.gov.uk/guidance/armed-forces-compensation-scheme-afcs
or search via www.gov.uk.
War Pension Scheme
The War Pension Scheme (WPS) compensates for any injury, illness
or death which was caused or aggravated by service before 6 April
2005.
To find out more simply visit: www.gov.uk/guidance/war-pension-scheme-wps
or search via www.gov.uk.
Armed Forces Pensions
When a member of the armed forces reaches their retirement age,
providing they have qualified for an occupational pension, they
receive one of the most generous pensions available in the UK.
This fairly reflects the unique sacrifice they have provided
their country throughout their career. All members of the armed
forces are automatically enrolled into the Armed Forces Pension
Scheme. Unlike all other public schemes, members pay 0% in
contributions each month. The scheme is unfunded and paid from
the public purse.
To find out more simply visit: www.gov.uk/guidance/pensions-and-compensation-for-veterans
or search via www.gov.uk.
Welfare support
The Veterans Welfare Service (VWS) provides information,
guidance and support to veterans and their families, as well as
those supporting veterans through a network of case managers
across the UK and Republic of Ireland. We work with appropriate
organisations in the single Services, Defence, wider UK
Government, the Devolved Administrations, local authorities and
charities to ensure clients receive the help they need from the
appropriate provider.
To find out more simply visit: www.gov.uk/government/groups/veterans-welfare-service
or search via www.gov.uk.
Respect and recognition
The Ministry of Defence Medal Office (MODMO) issues medals to
currently serving members of the armed forces, veterans and
MOD employees. You can
apply for a medal if you meet the criteria.
To find out more simply visit: www.gov.uk/government/collections/medals-forms
or search via www.gov.uk.
You can apply for or replace an armed forces veterans badge. You
can get a veterans badge for regular or reserve service in any of
the UK armed forces. There's no fee if you're applying for your
first veterans badge or if you're replacing it for the first
time.
To find out more simply visit: www.gov.uk/apply-medal-or-veterans-badge
or search via www.gov.uk.
An HM Armed Forces Veteran Card is a way to prove that you served
in the UK armed forces. The card can make it quicker and easier
to apply for support as a veteran. It's free to apply.
To find out more simply visit: www.gov.uk/veteran-card or
search via www.gov.uk.
Enquiry Centre and armed forces pensions
enquiries
The Ministry of Defence's veterans helpline provides assistance
on many issues including AFCS, WPS, benefits,
housing and welfare whilst the Joint Personnel Administration
Centre (JPAC) provides
assistance regarding armed forces pensions.
Veterans helpline
veterans-uk@mod.gov.uk
Freephone (UK only): 0808 1914 2 18
Phone (overseas): 0044 1253 866 043
Normal Service 8.00am to 4.00pm Monday to Friday
Joint Personnel Administration Centre
dbs-pensionshelp@dbspv.mod.uk
Phone: 0800 085 3600
Phone (overseas): 0044 141 224 3600
Phone (military): 94560 3600
Normal Service 7.00am to 7.00pm Monday to Friday
