Since opening its doors in June, Cardiff Bus Interchange is now
welcoming up to 9,000 passengers a day.
Following the addition of a further fourteen services in
September bus numbers using the interchange have increased from
1,830 to 3,476 a week, bringing with it between 8,000 and 9,000
passengers a day.
The new services have doubled the number of destinations helping
to provide passengers with connections across Cardiff as well as
nearby Newport. And with First Cymru Bus service jumping onboard
from 5 January 2025, services to the Vale of Glamorgan and
Porthcawl will soon be operating from the new bus interchange
taking the total number of services to thirty-one.
The Welsh Government funded Cardiff Bus Interchange is part of a
wider ambition to improve integrated public transport
infrastructure across the southeast Metro region.
Speaking on a visit to the interchange, Cabinet Secretary for
Transport and North Wales, said:
“I am delighted that the new bus interchange is helping to
deliver a better bus network across southeast Wales, connecting
communities across the capital city and providing people with a
real sustainable travel alternative.
“We know that buses are a lifeline for many people to get to
work, visit friends and family and gain access to services and
that is why we are taking radical action to improve local bus
services across Wales.
“Early next year we will be introducing a bill that will allow us
to design a network that will deliver a more customer-focused,
integrated network of services.”
Accessibility was a key factor in the design of the new
interchange. As well as ambassadors on hand to help passengers
where needed, the concourse also has a tactile flooring to assist
blind and partially sighted customers and an accessibility map
for information on where to locate bays and facilities.
Commenting on the new facility, Dr Robert Gravelle, TfW Multi
Modal Access & Inclusion Manager
“We were pleased to undertake a tour of the Cardiff Bus
Interchange with the Cabinet Secretary for Transport and North
Wales, . It was encouraging to see how the early involvement
of the Panel has helped to make the Interchange an accessible and
welcoming environment for disabled people. We also held a
roundtable discussion on the barriers faced by disabled
travellers using Public Transport, and, with the leadership and
support of TfW's Access and Inclusion team, we will
continue to work for accessible and integrated transport for all
our communities.”
Notes to editors
We are investing £64m in bus services this year.
