Seer 2 platform supporting collaboration across NHS
boards.
The expansion of a ‘world-leading’ data and analytics platform
will help improve collaboration and innovation across Scotland’s
health and social care system.
Seer is a platform that allows staff to access and analyse data
easily, helping clinicians, teams and boards in decision-making
around patient care and the planning of resources. Areas in which
it is currently used include cancer intelligence, the monitoring
of blood stocks and the flu vaccination programme.
Seer 2 is the next phase, which utilises cloud technology and
will give the health and social care workforce access to a more
advanced version, increasing opportunities to access new tools
and technologies with greater flexibility. These features have
already been used to create new dashboards to help manage
capacity during winter.
Speaking at the Digital Health and Care Scotland Conference 2024,
Health Secretary also confirmed the Scottish
Government will provide an update on Scotland’s first Data
Strategy this spring - with an updated Delivery Plan for the
Digital Health and Care Strategy to be published in April.
Mr Gray said:
“NHS Scotland is growing opportunities to use digital and
technology-driven services to enhance health and social care.
“Better use of data and digital technology is critical to how we
drive improvements in healthcare and is a key part of our plans
to reform services. Through enhancing our use of technology, we
can unlock opportunities for collaboration across health boards
and other organisations, and it is therefore vital that this
includes maximisation of digital and far better, and far faster,
use of data.
“It’s great to see how world leading Seer 2 is enabling us to
support collaboration and innovation across government and the
NHS, providing near real time intelligence to support decision
making, build new insights and enable better outcomes. This
platform is just one of the ways we are embracing tech to help us
as we face challenges ahead in funding pressures, inequalities
and workforce.”
Mr Gray was also at Boroughloch Medical Practice, which has a
long history of embracing technology, where Dr Abhayaratna
demonstrated an online consultation and workflow system that
helps GP practices manage patient caseloads through operational
change and digital triage. This makes it easier for people to
talk to their own doctor or other healthcare professional and
helps GP practices to prioritise and deliver care through
message, phone and video.
Dr Abhayaratna said:
“We’ve been making digital access available to patients since
October 2019, with around 80% of patients making requests of the
practice online. The system supports us in making the best use of
our multi-disciplinary team’s skills, to ensure each patient gets
the best care for their needs.
“This has resulted in a balanced workload for our staff and has
enhanced the overall efficiency of the practice. Importantly,
patient feedback tells a similarly positive story with 75% of
patients reporting that our digital service is ‘better’ than
previous arrangements.”
Background
Seer 2 is supported by the expertise of Digital and Data leads in
NHS National Services Scotland (NSS) and the Scottish Government.
Seer is a core part of Scotland's Health and Social Care
Data Strategy and the Data and Analytics service for the National
Digital Platform.
Seer supports a broad range of users, underpinning
thousands of important data and analytical products in key
areas of healthcare, such as vaccinations, cancer intelligence,
and blood donation and usage.
NHS National Services Scotland supports the delivery of digital
health and care across NHS Scotland where we combine professional
capability, leading technology platforms and data assets.
Link to Data Strategy
‘Data Driven Care in the Digital Age’
Link to Enabling,
Connecting and Empowering: Care in the Digital Age – Scotland’s
Digital Health and Care Strategy