- Where to go for help over winter
An awareness campaign has been to launched to make sure people
know the best place to go for healthcare over the winter.
Right Care Right Place has been rolled out earlier than in
previous years to help Scots know which health setting is best
for their medical concerns, and in turn to help alleviate
pressures on the NHS and social care ahead of an expected
increase in demand.
The campaign, featuring targeted advertising on television, radio
and online, tells people how to access the most appropriate care
for their physical or mental health needs.
The public is advised to use self-help guides on the NHS inform
website, visit their local pharmacy for advice, telephone NHS 24
on 111, or contact their general practice surgery. Accident
& Emergency departments should be used only for genuine
emergencies.
The series of self-help guides include advice on the most common
winter illnesses, based on the health concerns raised on calls to
NHS24 on 111.
Health Secretary said:
“Since early spring we have been working closely with colleagues
across the NHS and social care to make sure that every possible
mitigation is in place ahead of winter. Our Winter Plan will be
published later this month.
“Public information and awareness is a key part of our plan, and
that’s why we are starting our awareness campaign earlier than in
previous years.
“Through this campaign we want to make sure the public know
exactly how to access services when they need them. This will
help everyone to get the right care, in the right place as
quickly as possible. Crucially, it will also help to alleviate
pressures on the rest of the system. People can also help by
making sure they get their Covid and flu vaccinations if
eligible.”
Background
Self-help guides can be
found on NHS inform
