Policy paper on the Mortgage Charter

This Charter sets out the standards lenders will adopt when helping their customers; signatories will provide borrowers with new flexibilities to manage their mortgage payments over a short period.

Mortgage Charter

Details

The government recognises that this is a concerning time for mortgage holders, and particularly those coming to the end of a fixed rate deal. High inflation harms everyone right across the economy, and the only way we can keep costs and mortgage rates down is to tackle the root causes of inflation.

However, as we have consistently shown through the pandemic, and the consequences of the war in Ukraine, we will always be on the side of households. That is why lenders, including the nation’s largest, the Financial Conduct Authority, UK Finance, the government and others including the Building Societies’ Association have come together to provide borrowers with this Mortgage Charter to give borrowers the necessary reassurance and support through these difficult times.