OFGEM: Three energy suppliers pay £8 million for customer compensation failures

Wednesday, 17 May 2023 07:45

Three GB domestic energy suppliers have paid a total of £8 million for delaying or failing to make statutory compensation payments owed to energy customers, with this money going to directly benefit consumers.  E.On Next, Good Energy and Octopus Energy either missed or unduly delayed the compensation payments, which are due if a supplier does not provide a final bill within six weeks when a customer switches to another provider.  Energy regulator Ofgem brought...Request free trial