Moved by Lord Farmer That the Bill be now read a second time. Lord
Farmer (Con) My Lords, I am very pleased to introduce the Child
Support Collection (Domestic Abuse) Bill to this House. After it
gathered significant cross-party support in the other place, I hope
noble Lords will continue this and back these important measures.
As noble Lords may be aware, I have a long-standing interest in
separated families. I co-founded the Family Hubs Network
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Moved by
That the Bill be now read a second time.
(Con)
My Lords, I am very pleased to introduce the Child Support
Collection (Domestic Abuse) Bill to this House. After it gathered
significant cross-party support in the other place, I hope noble
Lords will continue this and back these important measures.
As noble Lords may be aware, I have a long-standing interest in
separated families. I co-founded the Family Hubs Network Ltd
alongside Dr Samantha Callan, my parliamentary adviser. I declare
my interest as director and controlling shareholder of the Family
Hubs Network Ltd, which advocates for family hubs and advises
local authorities on how to establish them. Our work with local
authorities includes help to improve the relationship between
separated parents, for their and their children’s benefit.
This has contributed to my interest in the Child Maintenance
Service, the CMS. I was also pleased to bring forward a debate in
this House in 2021 on reforms to the CMS. The CMS has made
progress in improving its service for parents since I called the
debate, which needs acknowledgement. I know my noble friend the
Minister is committed to making the CMS the best it can be, to
ensure that separated parents get the support they need. One area
in particular is how the CMS operates for victims of domestic
abuse. In autumn 2021, the department commissioned an independent
review of the ways in which the CMS supports victims of domestic
abuse, conducted by Dr Callan. I was pleased to see the review
published in January. Before moving on to the details of the
Bill, I should like to provide some background to the CMS.
As my noble friend the Minister will confirm, the purpose of the
CMS is to encourage parents to work together wherever possible
and make their own private family-based arrangements, as these
types of arrangements tend to be better for children. However,
some parents find it impossible to make their own arrangements,
which is why the CMS offers a statutory scheme for those parents
who need it. Notwithstanding concerns raised by the Social
Security Advisory Committee about low-income paying parents’
liabilities, the CMS aims to operate fairly for both receiving
and paying parents by ensuring that the maintenance liability
appropriately reflects the paying parent’s income, while
recognising the overall responsibility of the primary carer, the
receiving parent.
Once parents are in the scheme, the CMS manages cases through one
of two service types: direct pay and collect and pay. For direct
pay, CMS provides a calculation and a payment schedule, but
payments are arranged privately between the two parents. For
collect and pay, CMS calculates how much maintenance should be
paid, collects the money from the paying parent and pays it to
the receiving parent. Under current legislation, direct pay is
the default option unless both parents agree to collect and pay,
or the paying parent demonstrates an unwillingness to pay their
liability.
This Bill would amend Section 4 of the Child Support Act 1991 to
extend the collect and pay service to victims of domestic abuse
regardless of the payment history. Although I am aware that the
CMS can act as intermediary for parents in direct pay, any
situation where former partners have to co-operate will always be
difficult for some people. This is particularly the case where
there has been a history of domestic abuse in the relationship.
These proposals are about giving victims of domestic abuse the
choice to use collect and pay if they decide that is best for
their personal circumstances, avoiding entirely any need to
transact with the other parent in a case where that is
appropriate, and helping them feel as safe as possible using the
CMS.
The Bill will amend primary legislation to allow victims of
domestic abuse to use the collect and pay service where there is
evidence of domestic abuse against the requesting parent. This
could be abuse of the paying or receiving parent, or even
children in their household, by the other parent involved in the
case; the CMS recognises that abuse can be suffered by either
parent, or children, in the household.
The evidence requirements for domestic abuse will be set out in
secondary legislation. The requirements are expected to be
complex, which is why they need to be set out in regulations
rather than in primary legislation. As my noble friend the
Minister will confirm, they will be subject to more detailed
policy development, including engagement with stakeholder groups
and other government departments, to ensure that parents are
supported appropriately and that the measures are proportionate
for both parents.
Noble Lords may have questions on the issue of charging. For the
use of the collect and pay service, paying parents are charged
20% on top of their maintenance liability while receiving parents
are charged 4% of the maintenance received. I know my noble
friend will touch on this in more detail, but I can say that the
charging structure will be looked at as the secondary legislation
is developed.
Finally, I will add that this Bill extends to England, Wales,
Scotland and Northern Ireland. I am pleased that its provisions
will apply throughout the United Kingdom, ensuring that victims
of domestic abuse throughout the devolved Administrations benefit
from the Bill.
In conclusion, I am privileged to present this Bill before the
House and I hope that noble Lords agree that it will provide
victims of domestic abuse with an additional layer of support,
which many of them may need when using the CMS. I look forward to
working with my noble friend the Minister as we aim to secure its
swift passage through the House. I beg to move.
11.13am
(Con)
My Lords, I am grateful to my noble friend for bringing this small but
important Bill forward. I am also grateful to Dr Samantha Callan
for her work as the author of the Independent Review of the Child
Maintenance Service. Noble Lords will remember the tragic
circumstances that led to that review: the murder of Emma Day on
25 May 2017 after she had made claims under the CMS.
In a cost of living crisis, child maintenance payments can be a
crucial part of income. It is perhaps not surprising that, in
some domestic abuse situations, the coercive and controlling
behaviour continues when the caring parent and the non-resident
parent are using the direct pay mechanism of the Child
Maintenance Service, as outlined so ably by my noble friend. The
non-resident parent may, or instance, pay 90% or 95% of the
assessment amount, or payments may be made a few days late,
causing much distress and perhaps even debt. Let us imagine if an
employer changed pay day by a few days without any notice.
This behaviour would require the caring parent, who may have been
abused, to chase the missing money and potentially be exposed
again to the controlling and manipulative behaviour of the
non-resident parent whom they fled. Opening up the collect and
pay system in these situations means that the Commons, not the
caring parent, would do the chasing. Hopefully, these examples of
dilatory payment behaviour would then reduce, if not end, as they
would no longer achieve their purpose of getting contact with the
abused person.
I recognise that there is much to be worked out in secondary
legislation concerning the level of evidence needed to establish
the need to use the collect and pay system and the use of charges
and deductions, but I believe that the principle of the
legislation is sound.
I also want today to ask my noble friend the Minister to provide
an update on the Government’s progress in implementing the
changes that were provided in the Domestic Abuse Act 2021. In the
context of family separation, with which your Lordships are
concerned today, His Majesty’s Government announced last month
that there will be a review of the Matrimonial Causes Act, which
governs financial matters on the divorce or annulment of a
marriage or civil partnership.
The grounds for divorce are now, of course, on a no-fault basis,
so considerations of domestic abuse are, thankfully, not relevant
to that matter—but should they be relevant on a claim for
financial relief on divorce? It seems that under current case
law, for conduct to be considered under the Matrimonial Causes
Act, Section 25(2)(g), the domestic abuse would have to be of a
“gasp” not a “gulp” order of magnitude. Is that high threshold
consistent with the policy aims and objectives that sit behind
the Domestic Abuse Act—or what an ordinary member of the public
would think just and equitable when a court is dividing up
matrimonial property on the breakdown of a marriage or civil
partnership that has been blighted by domestic abuse, as now
defined and understood by the norms set out in the Domestic Abuse
Act? Can my noble friend the Minister confirm that the question
of the role of domestic abuse when granting financial relief on
divorce will be considered under the Law Commission’s Matrimonial
Causes Act review?
There are multiple other examples where domestic abuse could be
relevant but is not obvious at first sight. Financial advisers
have to have an FCA-recognised qualification to operate, but does
this now include teaching on economic control and coercion?
His Majesty’s Government are now aided by the independent
domestic abuse commissioner, so I hope there will be an overall
strategy to assess existing laws and public service procedures
for any other changes that are needed to implement the Domestic
Abuse Act. Such a strategy would enable changes to be dealt with
more swiftly than in this case. It will be over five years since
Emma Day’s murder before the CMS is changed to protect other
victims; I believe, sadly, that that is too long.
11.18am
(LD)
My Lords, I join other noble Lords on all sides of the House in
commending this Bill today. I would like to thank Domestic Abuse
Commissioner Nicole Jacobs and her team, as well as the charities
Gingerbread and Surviving Economic Abuse and our excellent
Library service, for their input.
I well remember discussing the issue of withholding maintenance
as an instrument of coercive control during the passage of the
Domestic Abuse Bill. It was not tackled at the time and I am very
glad that the Government are supporting this Private Member’s
Bill today.
The death of Emma Day, which has already been alluded to—killed
after she refused to cancel a child maintenance claim—was a
shocking wake-up call and the logical consequence of making
direct pay the default service in cases of domestic abuse.
In evidence to Dr Samantha Callan’s report, which was
commissioned by the Department for Work and Pensions to look at
how the Child Maintenance Service supports survivors of domestic
abuse, Nicole Jacobs, the Domestic Abuse Commissioner, revealed
how pervasive domestic abuse is among claimants for child
maintenance: 58% of new claimants in one quarter alone were
victims.
So it is to the Government’s credit that they accepted the
majority of the Callan recommendations and, most importantly,
backed this primary legislation. However, more needs to be done.
It is important that undue emphasis is not placed on the risk of
false allegations and the requirement to provide evidence of
domestic abuse to access the new provision. We saw during the
passage of the Domestic Abuse Bill how insidious and below the
surface coercive control can be, but it currently stipulates that
satisfactory evidence of domestic abuse needs to be provided. I
am grateful to the noble Lord, , for his comments on the
review. We do not know what will constitute “satisfactory
evidence”, but research shows that many cases of domestic abuse
are not disclosed to agencies, so victims may struggle to provide
evidence. My first ask of the Minister is that he confirms that
the requirement for evidence will not prohibit victims who have
not yet made disclosures of domestic abuse to agencies from
coming forward.
My second ask echoes points made by the noble Lord, , and Members in the other
place about the fees for the collect and pay service. The paying
parent, as he said, pays a 20% collection fee and the receiving
parent a 4% fee. Will the Minister look closely at whether that
4% fee could be waived? Even given that the majority of
applicants are victims, surely that sum would be very small in
relation to the overall costs of running the CMS. In any case,
victims will doubtless need access to other forms of subsidised
support from the public purse. I will call for an amendment to
the Child Support Fees Regulations 2014 to that effect. However,
if time in the parliamentary schedule is tight, can the Minister
indicate that he will consider this matter in the accompanying
secondary legislation?
Victims have no choice in needing protection via the collect and
pay service and should not be penalised for it when they are
already undergoing hardship as a result of leaving a controlling
or abusive relationship. I was heartened to hear that the
Minister, , said in the other place that
consideration would be given to exempting the 4% for survivors. I
have a heart full of hope.
That brings me on to my third ask, which is being called for by
the commissioner, the charities Gingerbread and Surviving
Economic Abuse, and others. By the time maintenance payments
eventually come through, a receiving parent and her children can
be at the point of destitution. Gingerbread and many others want
to see minimum payments made while the claim is assessed, while
the payments are set up and if the paying parent fails to pay
promptly, to help prevent them from sliding into poverty as a
result. I hope there will be time to table an amendment on that
subject too.
My fourth and final point relates to appropriate training for CMS
staff in applying the new legislation and the implementation of
the protocols. The Domestic Abuse Commissioner recommends that
the DWP should commission a specialist gender-informed service to
deliver training on recognising and responding to domestic abuse,
including economic abuse, for CMS staff. This training should be
accompanied by clear protocols for responding to disclosures of
domestic abuse and should be developed in close consultation with
the specialist domestic abuse sector and victims. The DWP should
consult closely with domestic abuse specialists in the
implementation of the legislation and all wider changes to policy
resulting from the Callan report, and should ensure that it
publishes regular updates on the progress of this work.
We are playing with people’s lives here. The processes and
guidance must ensure that everyone involved has the tools and the
knowledge to be able to tread carefully and sensitively in this
emotional minefield.
11.25am
(Lab)
My Lords, I thank the noble Lord, , for introducing this Bill and
all noble Lords who have spoken. As we have heard, the main aim
of the Bill is simply to make it possible for parents who have
experienced domestic abuse to ask the Child Maintenance Service
to collect maintenance payments on their behalf, thus avoiding
the need to communicate with the abusive parent. At the moment,
they would first have to try to arrange payment directly with the
abusive parent via the direct pay system and wait for that to
fail, which is obviously risky.
We know that the stakes are very high in relation to domestic
abuse. The noble Baronesses, Lady Berridge and Lady Burt, have
mentioned the tragic case of Emma Day, who was murdered by her
ex-partner in May 2017. That case could not be more directly
relevant here: he had warned her not to chase him for child
support, threatening her life if she did so. When she pursued her
claim, he stabbed her to death. I am sure all noble Lords would
like to join me in sending our sympathies to Emma Day’s family
and friends, and all those who mourn her and will do so for years
to come.
After Emma’s inquest, the coroner issued a regulation 28 report
to prevent future deaths. It noted that Ms Day had told the CMS
of the threat to her life but this was not passed to the known
caseworker. The report says:
“Staff were not fully and consistently trained in domestic
violence. There was no action to address the potential escalation
of the risk on reinstating the claim”.
The coroner called for a review of the protocols and training of
child maintenance caseworkers and then in due course, as we have
heard, the report by Dr Samantha Callan looking at the CMS
response to domestic abuse was published in April last year, with
the Government’s response in January. I too thank Dr Callan for
her work on this subject as well as Gingerbread and Surviving
Economic Abuse for their campaigns for change.
We on these Benches support the Bill. It represents a welcome
step forward in improving the way that the child support system
serves the parents and children who suffer as a result of
domestic abuse. That said, the actual impact of the Bill will
depend very much on future decisions on matters that will be
dealt with in regulations and operational guidance, so there are
some important questions on which we need more information.
First, as noted by the noble Baroness, Lady Burt, we do not yet
know what evidence of domestic abuse will be accepted by the CMS.
We know it will be detailed in secondary legislation, and at
Second Reading in the Commons the Minister, , committed the Government to consulting widely and
said the aim would be to produce requirements
“that are sensitive to the needs of domestic abuse
victims”.—[Official Report, Commons, 28/10/22; col. 568.]
That is good, but can the Minister offer us any more information?
Since he is the Minister for child support, can he assure us that
he is already in discussions with colleagues in other government
departments to ensure consistency on matters of domestic abuse
across government? Would he be willing to publish the regulations
in draft so that Peers could consider them before they were
finalised, or at least to engage with Peers as part of that wider
consultation exercise? I would be grateful if he would reflect on
that.
That leads to the second issue: how ready the CMS is to deal with
these changes or with domestic abuse more broadly. Since the Emma
Day tragedy, training on domestic abuse has been introduced for
CMS staff. In Committee in the Commons, the Minister, , said that
“with particular input from Women’s Aid, a programme of domestic
abuse training has been designed and delivered for all CMS
caseworkers”.—[Official Report, Commons, Child Support Collection
(Domestic Abuse) Public Bill Committee, 14/12/22; col. 10.]
The Minister will know that my honourable friend expressed some concerns about
whether the training was adequate and queried whether Women’s Aid
was indeed involved in designing and delivering it. I sought the
view of Women’s Aid on this issue. I was told it recommends that
all CMS staff should get specialist domestic abuse training from
a specialist provider to ensure that they can understand the
risks facing survivors and provide a safe response. However,
Women’s Aid understands that the CMS training is not designed or
run by specialists but has been developed and is delivered
in-house within the CMS. It told me:
“The National Training Centre at Women’s Aid assessed the
delivery of one of these in-house training sessions and was
severely concerned by it. Women’s Aid provided feedback to them
in this regard but we had no further input or role in the
training.”
Can the Minister please clarify what training is given to CMS
staff and who designs and delivers it?
I have also heard concerns from charities of cases where the
response of CMS staff to their disclosure of domestic abuse was
not what one would have hoped. Gingerbread surveyed single
parents with experience of domestic abuse and found that most did
not think CMS staff had given appropriate consideration to their
situation as survivors. One parent said:
“I was told that I wasn’t a victim of domestic abuse because I
hadn’t experienced physical violence”.
Another said:
“The whole system was very stressful and I tried to explain how
dangerous he was and how scared we were but I was just told
either it’s direct pay or they will charge me lots of money and
my daughter will lose out.”
How confident is the Minister that CMS staff are trained and
resourced to deal appropriately at all levels with parents facing
domestic abuse?
There is then the question of charges, which has been touched on
already. The Government’s 2012 reforms of child support used
charging to push parents into handling maintenance between
themselves, without involving the state. If they make a private
arrangement, there is no fee; if they use direct pay, there is
just a £20 application fee. But if they use collect and pay, a
collection charge of 20% of the maintenance liability is levied
on the paying parent, as we have heard, and 4% on the parent
receiving the money. But the whole point of this Bill is to
ensure that parents who cannot safely use direct pay without
putting themselves or their children at risk will in future be
able to use the collect and pay service—getting the CMS to
collect the money for them—without having to have contact with
the abusive parent.
If the CMS accepts that someone has produced evidence that they
are experiencing domestic abuse, it waives the £20 application
fee. But it does not waive the 4% of the total maintenance
liability fee if they use the collect and pay service. At Third
Reading in the Commons, my honourable friend put it like this. She said
that
“they are then effectively penalised every month simply for using
a service that stops them having to have contact with their
abusive ex-partner. I hope we can all agree that that is grossly
unfair”.—[Official Report, Commons, 3/3/23; col. 1008.]
In Committee the Minister, , had said:
“Full consideration is being given to exempting victims of
domestic abuse from collection charges”.—[Official Report,
Commons, Child Support Collection (Domestic Abuse) Bill
Committee, 14/12/22; col. 9.]
Can the Minister tell the House where this consideration has got
to and when it will conclude?
This takes me to timing more generally. I think we are all
hopeful that the Bill will become an Act this Session, in the
not-too-distant future. But given that nothing can happen until
we get the secondary legislation and the guidance, as so much of
the detail will be in that, can the Minister give us at least an
outline target timetable for when that might come on stream?
I want to make a final point about enforcement, which seems to be
a problem with child support. I do not know whether I need to
declare a very historic interest: a long time ago, I was on the
board of the Child Maintenance and Enforcement Commission, so I
understand the background to this. I have been looking at the CMS
statistics and for the last quarter, to December 2022, under half
of parents due to pay through collect and pay paid even the 90%
that the noble Baroness, Lady Berridge, mentioned, while 35% of
those on collect and pay paid nothing. Thirty-five per cent of
those for whom the CMS was collecting the money paid not one
pound. That is over 140,000 children for whom none of the
maintenance due was paid, and this matters.
A 2019 study by Hakovirta et al found that if child maintenance
were paid in full to all children in separated families living in
poverty who are not getting money from their other parent, it
could lift 60% of them out of poverty. It makes that much
difference, so I ask the Minister, first: is the problem with
enforcement in CMS about a lack of staff, a lack of money or a
lack of powers? What is the drag on this? Secondly, I was really
worried to hear that there is now a real backlog in CMS, with
thousands of claims not even yet assigned to the service. Can the
Minister tell the House if this is so and how many claims are
waiting?
The noble Baroness, Lady Berridge, raised some really interesting
questions. I will happily leave the Minister to respond to them,
but I will listen with great interest to what he has to say. They
sounded really important and are a sign to us all, and indeed to
the Government, of the need to think across all areas when
considering something as all-encompassing as domestic abuse.
Despite these concerns, we welcome this Bill and congratulate
again the noble Lord, , on introducing it here and
the honourable on steering it though
the Commons. I hope the Government will continue to build on this
legislation and, more widely, the Domestic Abuse Act 2021 to
deliver a strong, co-ordinated cross-government approach to
domestic abuse.
11.34am
The Parliamentary Under-Secretary of State, Department for Work
and Pensions () (Con)
My Lords, I congratulate my noble friend on his excellent introduction
to the Bill. As my noble friend has stated, the Bill will create
an additional layer of protection for domestic abuse victims and
their children when using the Child Maintenance Service—the CMS.
It has the full backing of His Majesty’s Government and it gives
me great pleasure to speak in full support of it today.
I start off by saying a few words about Emma Day, because her
death was a truly shocking and distressing event. The CMS took
action immediately to review its processes and procedures, to
ensure that it is doing everything it can to support victims and
survivors of domestic abuse and to make maintenance arrangements
safely, and to reduce the risk of CMS customers being subject to
further domestic abuse. I wanted to say that at the outset
because it has been raised as a very important and tragic theme
this morning.
I was very pleased to be given ministerial responsibility for
child maintenance in January and to continue the excellent work
in this area of my noble friend Lady Stedman-Scott. Child
maintenance provides a vital service for separated families and
their children, through both private and CMS arrangements. It is
estimated that separated families received £2.6 billion annually
in maintenance payments between 2020 and 2022. This roughly
equates to lifting around 160,000 children out of poverty each
year, on an after housing costs basis. I will be raising the
issue of children as a central theme during my speech.
I would also like to give some context to the Bill by talking
about the current CMS service. I am aware of a number of
questions that have been raised about this, notably from the
noble Baronesses, Lady Burt and Lady Sherlock, and I will attempt
to answer them. My noble friend spoke eloquently about the
service, so I will not go into too much more detail for fear of
repetition, but the purpose of the CMS is to facilitate the
payment of child maintenance between separated parents who are
unable to reach their own agreement following separation. This is
a very challenging job, undertaken in extremely difficult
circumstances, and the CMS must operate in an unbiased manner.
Separation is an extraordinarily difficult time for parents and,
more importantly, the children, who are the CMS’s primary focus,
as I said earlier. The CMS works incredibly hard to collect
maintenance, so that children receive the financial support they
are entitled to. In the past 12 months, the CMS has arranged over
£1 billion in child maintenance payments.
Before moving on to the details of the Bill, I will say a few
words about how the CMS operates for victims of domestic abuse.
This Government take the issue of domestic abuse extremely
seriously, and the department is committed to ensuring that
victims of abuse get the help and support they need to use the
CMS safely. Abuse may occur at either side, against paying or
receiving parents, and at any point during the life of a case. My
noble friend Lady Berridge gave some examples in her remarks.
The noble Baroness, Lady Burt, asked about guaranteeing payments,
particularly when paying parents do not pay their maintenance
liability, which is an important point. Operating a scheme where
the Government guarantees child maintenance payments if the
paying parent does not pay is not the intent of CMS policy. The
role of the CMS, as I alluded to earlier, is to encourage parents
to take financial responsibility for their children. The scheme
is designed to encourage parents to agree their own family-based
arrangements, wherever possible, as this tends to be in the best
interests of the children. The statutory scheme exists as a
fall-back if they are unable to do so. The Government do not
believe that the state covering the shortfall in unpaid
maintenance is the right or appropriate way to target additional
funding, given that there is no means test for receiving
parents.
The application fee, which I will say more about later on, is
waived for applicants who have experienced domestic abuse. CMS
caseworkers will signpost where needed to suitable domestic abuse
support organisations. For parents using the direct pay service,
the CMS can act as an intermediary to facilitate the exchange of
bank details to ensure there is no unwanted contact between
parents and that no personal information is shared. CMS
caseworkers also provide information on how to set up bank
accounts with a centralised sort code, which reduces the risk of
a parent’s location being traced.
We continuously review our processes to ensure that domestic
abuse victims are appropriately supported when using the CMS. I
should therefore mention the excellent recently completed review
concerning the CMS. I was very pleased to be able to publish this
independent review of the ways in which the CMS supports victims
of domestic abuse when I took ministerial responsibility for
child maintenance.
As my noble friend said, the review was published
on 17 January this year and was conducted by Dr Samantha Callan,
a leading expert on domestic abuse. The review finds that the CMS
is an agency that has worked hard to develop and improve its
domestic abuse practices. However, as the review also points out,
there are further steps we can take to improve the CMS for
victims of domestic abuse. We have accepted eight of the 10
recommendations in the review, and I am strongly committed to
implementing these as soon as possible. I applaud the review, the
findings of which are informed by extensive engagement with
victims and survivors of domestic abuse and, of course, the
domestic abuse sector. Your Lordships will have seen that Dr
Callan’s report includes a recommendation to enable cases to be
moved to collect and pay where there is evidence of domestic
abuse—precisely what this Bill aims to do.
I turn to the important subject of training, raised by the noble
Baroness, Lady Burt, and, in particular, by the noble Baroness,
Lady Sherlock. The review also recommends that the CMS review its
domestic abuse training. The CMS provides domestic abuse training
for all caseworkers. It recognises that domestic abuse can take
various forms, as the noble Baronesses will know, which include
physical, psychological, coercive, overbearing, emotional and
financial abuse. I stress that this can be against either parent
involved.
As the noble Baronesses will know, the CMS reviewed its domestic
abuse training in 2021 to ensure that caseworkers are equipped to
support parents in vulnerable situations. To give a bit more
detail, the training includes how to recognise the various forms
of domestic abuse, checking for previous reports of abuse and
appropriate signposting to domestic abuse support groups.
Following Dr Callan’s independent review of the ways in which the
CMS supports survivors of domestic abuse, we will undertake a
comprehensive review of training—I repeat myself, as this is a
very important point—to ensure that it remains up to date. We
will engage with external organisations where appropriate to
ensure that the training reflects the needs of domestic abuse
survivors when they use the CMS. The CMS also has a complex needs
toolkit for its caseworkers, which includes clear steps to follow
in order to support customers experiencing abuse. This toolkit is
regularly reviewed and strengthened, particularly on the basis of
customer insight.
Coercive control has been raised in this debate, in other debates
and in the other place. The CMS is recognising this. The Domestic
Abuse Act 2021, which was debated through both Houses, has
brought in important changes for those who have experienced
abuse. It has made coercive control a criminal offence, including
in relation to ex-partners. The Home Office published new
statutory guidance on controlling and coercive behaviour earlier
this month. Although CMS domestic abuse training recognises that
domestic abuse can take many forms, we are reviewing the guidance
to determine the impact on CMS procedures.
This leads me to attempting to answer quite a technical question
from my noble friend Lady Berridge in relation to matters raised
by the Domestic Abuse Act. She touched on the review of the
Matrimonial Causes Act. As she will know, our Domestic Abuse Act
became law in April 2021. This truly game-changing piece of
legislation transforms our response to victims in every region of
England and Wales and ensures that perpetrators are brought to
justice. It helps millions affected by these awful crimes by
strengthening the response across all agencies, from the police
and courts to local authorities and service providers. For the
first time in history, there is a general-purpose legal
definition of domestic abuse, which incorporates a range of
abuses beyond physical violence, including emotional, controlling
or coercive and economic abuse.
I note the question raised by my noble friend concerning the
Matrimonial Causes Act, although divorce is a separate issue to
child maintenance and not one dealt with by my department. The
Child Maintenance Service exists to ensure that children receive
the financial support they are entitled to. The welfare of the
child, to mention it again, is at the heart of everything we do.
This Government take domestic abuse very seriously. I will raise
my noble friend’s question with ministerial colleagues and can
assure her that she will receive a letter on this subject. I can
assure her that Ministers in the department and across government
regularly meet the Domestic Abuse Commissioner to discuss issues
including the Child Maintenance Service. That also gives an
answer to the question about cross-government support.
The Bill will amend primary legislation and allow either parent,
or a child in Scotland, to request the collect and pay service on
the grounds of domestic abuse, where there is evidence of abuse
against them or children in their household by the other parent
in the case. We recognise that abuse can be suffered by either
parent or by children. A child in Scotland can apply for these
provisions if they are the CMS applicant and either parent was
the victim of domestic abuse, or if they themselves were.
To ensure that the Bill targets parents appropriately, the types
of domestic abuse evidence that will be required will be set out
in secondary legislation. To develop the secondary legislation,
we will consult widely and engage with stakeholder groups, as
well as other government departments, such as the Ministry of
Justice and the Home Office, and with the devolved
Administrations where appropriate, to ensure that parents are
suitably supported. This will ensure that appropriate processes
are established for verifying evidence requirements for domestic
abuse.
A number of points were raised by the noble Baronesses, Lady Burt
and Lady Sherlock, about the sort of questions they wish to
propose. These questions will need to be discussed, debated
thoroughly and drawn out as the secondary legislation is rolled
out. The secondary legislation will follow the affirmative
procedure so that your Lordships will have the opportunity to
vote on proposals put forward. We will also consult widely to
ensure that we get the proposals right, as mentioned earlier. We
will aim to produce robust evidence requirements that are fully
sensitive to the needs of those who have experienced domestic
abuse and where all relevant data and insights have been
thoroughly considered.
My noble friend Lady Berridge asked why there was a delay in
publishing the independent review response. I was not
particularly aware of that, but the review completed in spring
2022 and the Government received the report during the summer. It
was important to get all the aspects right, so the full findings
and 10 recommendations were published on 17 January 2023.
(Con)
Can I just correct that and make sure the record is clear? If I
recollect my own contribution correctly, I was just commenting on
the overall time it has taken from the 2017 murder to getting
this rectified. If I said anything other than that, it was not
what I intended to do.
(Con)
I note my noble friend’s point. Although I cannot answer on the
particular delay after the tragic circumstances in 2017, I will
certainly come back to her and perhaps add to the letter I am
writing to her on that.
I go back to the secondary legislation and the questions raised
on evidence of domestic abuse and on working across government. I
can say—I have my noble and learned friend beside me—that we are working
ever more closely across government on matters of domestic abuse
and on supporting families, however they may be defined nowadays.
As I said earlier, the focus across government is on children and
their welfare.
On the timing of secondary legislation, which was raised by the
noble Baroness, Lady Sherlock, I am afraid I cannot give her any
timescale. In relation to all aspects of the Callan review, we
want to move at pace. I think it is good news that this Private
Member’s Bill and the next one, which is coming on 19 May, are
both moving at pace.
The noble Baroness, Lady Sherlock, asked about domestic abuse
training being developed with input from Women’s Aid. I assure
her that the CMS domestic abuse training was shared with Women’s
Aid for the review in May 2021. Women’s Aid’s concerns were
mainly around the knowledge levels of DWP trainers with respect
to domestic abuse and related to the content and design of the
training itself. The CMS took Women’s Aid’s comments into account
and updated the training, alongside using a new facilitator guide
to better support the trainers. As she may know, this was
published in November 2021—which seems quite a long time ago.
The noble Baroness, Lady Sherlock, also raised an important point
about non-compliance. The percentage of parents who paid some
maintenance on the collect and pay service has increased from 60%
in the quarter ending in March 2018 to 65% in the quarter ending
December 2022—these are the latest figures we have. In 2021, a
new internal payment-compliance measure and approach was
introduced to support customer expectations across its full case
load, including CMS and CSA arrears-only cases. The measure
requires 90% or more of the liability and any schedules arrears
to be paid. This is measured monthly and on a rolling quarterly
basis, including a measure to address cases not paying on
time.
I am aware of the time and I should quickly conclude. I think I
have answered most of the questions. I reiterate that I strongly
believe that victims of domestic abuse and their children should
feel as safe as possible when using the CMS. The Bill will
provide an extra layer of legislative protection so that they can
decide which service type is most appropriate for them, their
circumstances and, most importantly, the welfare of their
children, while also providing a fair service to both the
receiving and the paying parent. I hope that the House recognises
the importance of the Bill and supports my noble friend in its passage today.
11.51am
(Con)
My Lords, I thank everyone who contributed to this important
debate, which underlined the complexity of the closest human
relationships we have, the complex abuse that can take place
within them, and how difficult it is for government to legislate
and work its best for the common good. Regarding what my noble
friend Lady Berridge put forward on the Domestic Abuse Act 2021,
I certainly feel that the Child Maintenance Service is responding
to this area. Of course, as she alluded to, a huge number of
areas will have to respond to that Act, as our whole knowledge of
domestic abuse evolves and as we understand it.
I thank the noble Baronesses, Lady Burt and Lady Sherlock, and my
noble friend Lady Berridge for their constructive questions and a
good debate. I also thank my noble friend the Minister for his
answers, which showed his clear commitment to this area. I am
reassured by the commitment that he has shown to me so far and
that I think will continue, as the Bill moves through the House.
I am also aware of the time and will not rattle on. I thank
everyone for their contributions.
Bill read a second time and committed to a Committee of the Whole
House.
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