The Department for Business, Energy & Industrial Strategy has
published guidance providing an overview of the obligations on
intermediaries to pass through the energy price support. It
provides illustrative examples of how they may calculate the
“just and reasonable” amount to pass through to comply with the
regulations. The guidance also summarises the process for
enforcement if these obligations are not met.
In addition, it includes a template letter that intermediaries
can use to send to end users to meet their obligation to share
information. A further template letter is provided for end users
to raise concerns with their intermediary if this information has
not been provided or there is disagreement on the amount that the
intermediary has passed through to the end user. Template letters
provided are only illustrative, and intermediaries should refer
to their obligations as set out in the Regulations.
There is separate guidance for heat networks which provides an
overview of the obligations on heat suppliers to pass through the
benefits of the Energy Bill Relief Scheme to heat network
consumers. Illustrative examples, example letter templates, and a
summary of the enforcement process are also included.
Guidance on the
pass-through requirements for energy price support in Great
Britain provided to intermediaries
HTML
Pass-through requirements:
template letter for intermediaries
MS Word Document, 28.1 KB
Pass-through requirements:
template letter for end users
MS Word Document, 29.3 KB
Guidance on the Energy
Bill Relief Scheme pass-through requirements for heat
networks
HTML
Pass-through requirements for
heat networks: template letter for heat suppliers
MS Word Document, 30.4 KB
Pass-through requirements for
heat networks: template letter for heat network
consumers
MS Word Document, 32.7 KB
Details
In the Energy Prices
Act 2022, the government has established a requirement that
energy price support is passed on to end users. This means that
intermediaries that have been provided with support from the
following schemes are required to pass the support obtained to
the end users who are the intended beneficiaries of the relevant
schemes:
- Energy Price Guarantee
- Energy Bills Support Scheme
- Energy Bill Relief Scheme
This legislation puts obligations on intermediaries who provide
energy but are not licensed energy suppliers. This may include
but is not limited to:
- landlords
- sublets
- student accommodation managers
- social housing providers
- local authorities (for council housing)
- park site owners (for park homes)
- site managers
- marinas if using shore power (for boat homes)
- heat networks
- CHP operators
- electric vehicle charging operators
- other residential building managers
