Urgent questions in the Commons on 1) Ukraine Refugee Visas and 2) Homes for Ukraine Scheme - Mar 31

Ukraine Refugee Visas

Yvette Cooper (Normanton, Pontefract and Castleford) (Lab)

(Urgent Question): To ask the Home Secretary to make a statement on visas for Ukrainian refugees.

The Parliamentary Under-Secretary of State for the Home Department (Kevin Foster)

The conflict in Ukraine continues to shock the world. Putin’s invasion is deplorable and he must fail. We stand shoulder to shoulder with Ukraine and the Ukrainian people at this time. We are determined to help Ukrainians to find safety in the face of Russia’s aggression, and that is why the Government have mounted a comprehensive humanitarian response. In a short time, we have set up two new visa schemes from scratch, made changes to support Ukrainians already in the UK and surged our operations to meet demand. 

Under the Ukraine family scheme, more than 23,500 visas have been issued to family members of Ukrainians already here in the UK. After setting up the scheme, we extended it to cover wider family members. Alongside that, we have set up the Homes for Ukraine scheme, to provide a safe and legal route for Ukrainians who do not have existing family ties in the UK. That is led by the Department for Levelling Up, Housing and Communities, and my hon. Friend the Member for Walsall North (Eddie Hughes) is the Minister who will be updating the House on it shortly. It has been heartwarming to see so many members of the public coming forward as sponsors, and my hon. Friend will be able to outline wider work that is being done to take advantage of those offers. Both those schemes are free and allow people on them to work and access public funds. 

We have made it as easy as possible for people to apply. We have simplified the application form to make it quick and easy to use. We have increased capacity in visa application centres across Europe. Following advice from security and intelligence agencies that it was safe to do so, we have removed the need for biometrics to be taken from those with valid Ukrainian passports before arrival in the UK, allowing the vast majority of applicants to apply entirely online. We regularly monitor the scheme’s operational performance, bringing in additional caseworkers to ensure Ukrainian applications are prioritised. Our humanitarian response has involved the whole of Government, local authorities and the devolved Administrations, and we will keep working together to support Ukrainians who want to come to the UK.

Yvette Cooper

Thank you for granting this urgent question, Mr Speaker. This visa system is simply not working. It is leaving thousands of families in limbo because of Home Office bureaucracy. A businesswoman who is trying to get her sister and daughter to come here on the family visa scheme is still waiting, 10 days after she applied to the Home Office. A constituent of mine in Pontefract who applied under the Homes for Ukraine scheme has been waiting nearly two weeks to hear anything back from the Home Office. Another British host who applied for a visa for a woman undergoing a high-risk pregnancy has waited 12 days for a reply. Despite the Home Office helpline saying that she would be treated as a priority, that woman has had to travel extensively to complete biometrics in Warsaw and has still received no reply. 

A mother and two young sons who had been granted a family visa and were due to travel this week had their visa revoked at the last minute. They had been advised by the visa centre to apply for the Homes for Ukraine scheme as well, so that they could link up with a host family. Now the Home Office has revoked their first visa and said that they cannot travel, and it has told them nothing more about what is going on.

This is Kafkaesque. What on earth is going on? Why is the Home Secretary so totally incapable of getting any grip on this, despite repeated questions we have asked? 

Can the Minister tell us how many people have actually arrived on the Homes for Ukraine scheme? Why on earth is it too early to tell us? The Government should be able to give us the basic facts. On the family visas, 23,000 have been issued so far, but 25,000 people had already applied and submitted their applications more than two weeks ago, so it is clearly taking at least two weeks to clear cases. Even at the current rate, only 700 family visas have been issued since yesterday. At that rate, it is going to take well over a week just to clear the existing backlog of cases that he accepts have been submitted. 

The Home Office has suddenly stopped publishing all the figures and deleted from its figures the thousands of people who are still waiting for a visa centre appointment. That is not good enough. It is not the kind of transparency we need to make sure that desperate people are getting the support they need. Why on earth is it taking so long? Why are we still demanding reams of bureaucracy and reams of information when the Government have been told by the refugees Minister and by Home Office officials that the security checks can be done really quickly? Why, then, is this taking so long? Why are they expecting people still to make these emergency journeys? 

Tens of thousands of people are still stuck in the system. Families are desperate. People from across Britain have said that they want to help, yet the Home Office is letting the whole system down. Is that deliberate, or is it just total incompetence? Why on earth can the Home Secretary not get a grip on this and sort it out, to help desperate families?

Mr Speaker

Order. I grant urgent questions, but I do not make the rules, and they say that for each one the Member asking the question has two minutes. You have to stick to that, otherwise I will not be able to grant UQs. Please, can we just stick to the rules?

Yvette Cooper

Apologies, Mr Speaker.

Kevin Foster

First, it is too early to say how many people have arrived under the Homes for Ukraine scheme, but we are now publishing details of visa grants. By 9 am today 3,705 visas had been granted, and the trajectory for visa grants is increasing every day. I remind hon. Members that at one point last week we issued nearly 6,000 family scheme visas in two days. Again, that shows the type of capacity available once we get decisions ready to be made, and we would expect to see a similar increase in trajectory on the Homes for Ukraine scheme. 

On the accusation that applications are being deleted, what has actually happened is, first, a removal of duplicates, for example where someone applied initially with biometrics and then did so without biometrics. Where someone did not qualify for the family scheme but they have someone in the UK who would be prepared to sponsor them—such as godparents, for the sake of argument—we transfer this over to the Homes for Ukraine scheme. Members will realise why that is a sensible and proportionate approach to take. 

On the accusation about “reams of info”, we have cut back on what people are asked to supply. We do not need authorised translations and people can submit in Ukrainian, with the most basic of documentation: any evidence that shows residence in Ukraine. Again, we are not asking people to give us travel history or previous addresses; we are asking purely for something that shows they were resident in Ukraine in December and that there is a basic family link, if relevant, for the family scheme. We are cutting down the information purely to that which is necessary for vital safeguarding checks. 

This is the latest in a number of humanitarian interventions and routes we have created over the past year. We saw the determination to help people in Afghanistan, from which we saw the biggest evacuation since Dunkirk; we saw the British national overseas route delivered, with more than 100,000 applications over the past year; and now we see these two routes for Ukrainians set up in record time, with tens of thousands of people already having visas under them. I just compare that with how the shadow Home Secretary got on with her own pledge to rehome one Syrian refugee.

Robert Jenrick (Newark) (Con)

This is going to be a wonderful scheme and we are all looking forward to welcoming tens of thousands of Ukrainians to this country, but something is going wrong with the scheme right now. Tomorrow, the vast majority of sponsors will have waited two weeks and will not have heard anything at all. We are testing the patience of people in this country who have put themselves forward as sponsors and, much more importantly, we are letting down vulnerable individuals and families in Ukraine. We need to process only about 8,000 households, and we are talking about 20,000 or 30,000 applications in total. That is not a huge or insurmountable task, but it does require the Home Office to make sure that the resources and the leadership are in place to get this sorted. I hope that we have heard today from the Minister that that will now happen in the next few days.

Kevin Foster

My right hon. Friend is right to say that people want to get on and help. Tens of thousands of people throughout the country have made a very generous offer and they want to be able to extend that and for it to be taken up. We are rightly doing vital safeguarding checks. Sadly, we have had some pings on the police national computer in respect of some of the sponsors who have come forward, and we will need to consider them, but the vast and overwhelming majority of people want to do the right thing.

I appreciate my right hon. Friend’s wish that we go faster. As I have touched on, the rate at which visas are being granted is increasing. As we have seen with the Ukraine family scheme, once people have passed through a number of checks, we can quickly start to issue a large number of visas, which is what we plan to do.

Mr Speaker

I call the SNP spokesperson.

Stuart C. McDonald (Cumbernauld, Kilsyth and Kirkintilloch East) (SNP)

Four million people are seeking sanctuary, but just 0.6% of them have been offered sanctuary in the UK. That is the inevitable consequence of using a clunky, bureaucratic and, frankly, traumatising visa system to deal with an urgent humanitarian crisis.

Around 140 countries do not require Ukrainians to have a visa before they travel there; we say it should be the same for the United Kingdom. I appreciate that the Government do not want to go as far as that, but why not allow even some Ukrainians—for example, those with biometric passports and children—to travel visa-free? That would free up significant capacity to speed things along. If that is not possible, will the Minister publish the reasons why he thinks it is not? If it is really all about security, why are there any other visa requirements at all? Why not grant a visa to any Ukrainian refugee who applies for one?

Finally, I welcome the Ukraine extension scheme that was announced this week, but it still excludes the possibility of people bringing their family here under the family scheme. A seasonal agricultural worker who switches to that route will still not be able to sponsor their family under the family route. Why not allow that to happen? Why not also allow Ukrainians whose visas expired before January to apply under the extension scheme? Until that changes, the Government are still excluding the possibility of huge swathes of the Ukrainian community here being joined by their families. Allowing that is the least we should be doing.

Kevin Foster

I appreciate the hon. Gentleman’s questions and the way he put them. I also appreciate the fact that there is a fundamental difference in respect of our belief, based on the advice we have received, that there needs to be a visa process with safeguarding checks and certain key security checks. We would not usually publish such advice, particularly when it is from intelligence and security agencies, for reasons with which the hon. Gentleman will be familiar.

On the hon. Gentleman’s specific points about the Ukraine extension scheme, provided that the people on that scheme have at least six months’ leave to remain—which they will have—they will be able to sponsor people under the Homes for Ukraine scheme. He gave the particular example of seasonal workers; the bigger challenge there will be to ensure that there is appropriate accommodation. I do not think any of us would advocate that it would be sensible to bring people into the UK without at least having an idea of where they would spend their first night in bed.

We have worked with the Scottish Government on their super-sponsor scheme, which allows someone who does not have a sponsor to come here, with the Scottish Government in effect becoming their sponsor here in the UK. Applications for that scheme have been received and we have been pleased to work on it with the Scottish Government and, in particular, with Neil Gray, to whom I pay tribute from the Dispatch Box for his constructive work.

Strong progress is being made. We have seen what we have already done with the family scheme; we would now expect to see the same trajectory for the Homes for Ukraine scheme. The question asked in the previous session on this issue may perhaps be asked in this one, and we still believe it is right that we do safeguarding checks, particularly given that children will potentially come to live with adults they have not previously met.

Sir Christopher Chope (Christchurch) (Con)

The experience that I have had in Christchurch, where we have already welcomed some Ukrainians who have arrived, has been much more positive. I thank the Minister and his team for being so accommodating towards MPs who raise particular issues. Will he encourage individuals and families who want to take advantage of the schemes and are finding bureaucratic problems to contact their MPs? Everyone who has contacted me has had a satisfactory result.

Kevin Foster

I am pleased to hear of the results that my hon. Friend has been able to achieve for his constituents, as he always does. It is good to see people arrive and to see communities such as Christchurch stepping up and doing their bit. It is encouraging that we have seen offers coming in from throughout the UK, rather than just from areas that have had, let us say, more of a tradition of taking part in the local government-based resettlement schemes. It is very good to hear of my hon. Friend’s experience. I have had constituent contact, as I am sure other colleagues have. MPs from all parties are doing their bit to advance cases when they are contacted.

Mr Speaker

I call the Chair of the Home Affairs Committee.

Dame Diana Johnson (Kingston upon Hull North) (Lab)

I really do not understand why the Minister says that it is too early to know how many have arrived on the Homes for Ukraine scheme, because he has also just said that it is very important that the Home Office knows where people spend their first night in the UK. Perhaps he will be able to enlighten us on when he will be able to tell us the numbers. 

As an example of the ongoing problems with bureaucracy, may I just tell the Minister about the case of Anna Kalyata? She has just given birth in temporary accommodation in Poland, having fled Ukraine. She does not speak English and, even though she has been matched under the sponsorship scheme, she has been told that she needs to have a birth certificate for the baby to allow the baby to get a visa. She is in a foreign country, traumatised by war and is now thinking of going back to Ukraine to register the birth. Surely the Home Office can have a more compassionate response to women, children and babies.

Kevin Foster

I thank the Chair of the Select Committee for her question. It would not be appropriate for me to go into an individual case on the Floor of the House. Certainly, we are able to process children. We are conscious that some children, including some who have arrived from Ukraine, will not have any documentation. I am happy to look at the particular example that she has cited, but she should appreciate that there are particular issues, as touched on in the previous urgent question, about children being removed particularly from Poland and the border countries, which is why we have to go through certain checks.

Sir Desmond Swayne (New Forest West) (Con)

It is quicker than getting a driving licence—I will give the Minister that. The service provided in Portcullis House is excellent. I took a case down there this morning. The person called up the record. It was received on 19 March. All the information is there and correct. It is simply awaiting a decision. Now that is disappointing, is it not?

Kevin Foster

Yes, I share my right hon. Friend’s disappointment, but as I have touched on, we are seeing the pace of decision making increase, as happened with the Ukraine family scheme. At one point last week, we saw 6,000 visas issued under that scheme in just two days. The trajectory is increasing; it is on a similar trajectory to the Ukraine family scheme, and we look forward to being able to make decisions very shortly on the vast majority of cases.

Matthew Pennycook (Greenwich and Woolwich) (Lab)

I echo the comments of my right hon. Friend the Member for Normanton, Pontefract and Castleford (Yvette Cooper) that neither visa system is working currently at the pace required. May I ask the Minister how applications are being prioritised, and specifically whether he can assure me that those with serious medical conditions, or who are at risk because of their location, are at the top of the list when it comes to processing their applications?

Kevin Foster

Certainly, where there are specific issues, we will look to prioritise a case. We make the point that people do not need to wait in Ukraine for a decision: they are welcome to move or to apply from safe third countries. As was touched on in the previous urgent question, the actual challenge for many people will be getting from where they are in Ukraine to a safe neighbouring country, not least given some of the war crimes that are being committed by Russian forces against civilians, to which those travelling are vulnerable. We will prioritise where appropriate, and, certainly, if there are particular instances of where that needs to be done, I am happy to hear them.

Stephen Hammond (Wimbledon) (Con)

May I say to my hon. Friend that from my experience, I support the comments of my right hon. Friends the Members for Newark (Robert Jenrick) and for New Forest West (Sir Desmond Swayne)? I welcome the progress that the Government are making, but may I say to him that I had a constituent in Poland at the weekend trying to help, and that, on the frontline, access to visas and applications is still far too difficult? What more can the Government do to simplify the process so that we can help these migrants from Putin’s violence?

Kevin Foster

We have certainly provided support, and we have a support hub out in Poland. We have also simplified the form quite significantly since the launch of the Ukraine family scheme, removing a number of parts that did not require basic security and safeguarding checks. Working with our colleagues in the Foreign, Commonwealth and Development Office, we are keen to look at what further support we can provide not only to those who are applying to our two visa schemes, but, for example, to the relatively small number of surrogate babies that will be born British in Ukraine. We will look at what support we can have available once people have crossed the border into Poland.

Wendy Chamberlain (North East Fife) (LD)

I echo the comments of the right hon. Member for New Forest West (Sir Desmond Swayne) about what has been available in PCH. I have certainly made some real progress with cases, but I am concerned that those staff will not be available during recess. Even a skeleton staff would be helpful there. Following on from the comments of the Chair of the Home Affairs Committee, I have a three-year-old stuck in Poland, with a birth certificate but not a passport. UK Visas and Immigration has said she needs biometric security clearance as a result. Are we really going to make the family wait weeks or even months to join relatives in the UK because UKVI thinks their toddler needs a security check?

Kevin Foster

We would paint cases involving children as having safeguarding checks rather than security checks, which were touched on in another context earlier today. In terms of our visa application centre capacity, given that the vast majority are now applying without needing to make a biometric appointment, there is capability. Certainly in urgent or compassionate cases, we would look to find availability quickly and, as touched on in answer to a previous question, we would look to turn around the visa decision quickly as well.

Harriett Baldwin (West Worcestershire) (Con)

Last week, at the Inter-Parliamentary Union Assembly, the UK delegation was able to meet our Polish parliamentary counterparts to thank them for everything their country has been doing to welcome such an enormous influx of refugees from Ukraine, and to ask them what more the UK could do to make the process work better for those who want to come here. They made two constructive suggestions, which I will feed in. The first is that they are using the twinning network between communities across Europe; I urge the Home Office and the Department for Levelling Up, Housing and Communities to look at that network and establish links such as those with Malvern, where 200 families want to welcome refugees but do not necessarily know where they can locate them. Secondly, they wanted to see the application form written in Ukrainian. I wonder whether that is something that could easily be done.

Kevin Foster

I thank my hon. Friend for her positive suggestions. The Under-Secretary of State for Levelling Up, Housing and Communities, my hon. Friend the Member for Walsall North (Eddie Hughes), is here on the Front Bench and can look at using the twinning network—particularly, ideally, where there may be some language ability in either Polish or Ukrainian. That would be useful in helping people to settle, certainly in their first few days. In terms of engagement with Poland, I was with the Polish ambassador this week, talking to them directly and hearing what their priorities are. Their key focus is that we need to support the vast majority of people who will look to remain in the region, rather than just seeing resettlement as the priority, but it was useful to hear their thoughts on what more we could do to support them.

On moving the application form into Ukrainian, we are looking to provide guidance on how to fill it in in Ukrainian and Russian, since some Ukrainians speak Russian as their first language. To translate the whole form would require a significant amount of technical work; moreover, the vast majority of our decision makers operate in English and it would be difficult to find large numbers of Ukrainian speakers who we could deploy into UKVI’s operation. Certainly, our goal is to make it relatively simple, so that people can fill in the basic information that they need to for the safeguarding check. Any documents they submit do not need to be translated. Birth certificates and any other proofs or documents we might ask for can be submitted in Ukrainian, given that the decision makers are familiar with the documents themselves. Certainly, we are looking at how we can advance the digital capability and the guidance so that people know what they are doing step by step as they go through the form.

Andy Slaughter (Hammersmith) (Lab)

Many emails I have received have a common theme. I will just quote a couple:

“I have had to write…no fewer than five different applications in order to be able to comply with the requirements of the scheme.”

Another said:

“The forms, aimed at Ukrainians, were hard for me to fill out and I speak English and am used to forms, but I managed to help them complete the application. The applications were submitted on Saturday 19th March. Since then we have heard nothing.”

The first email went on: 

“While our friend is in danger, the Home Office is mired in bureaucracy, prioritising form over human life. It looks to me as if the whole process is going to take weeks and weeks.”

Will the Minister admit that there are blockages in the systems, and will he do something to clear them?

Kevin Foster

As we have already touched on, we are now seeing the rate of grants increasing significantly on the Homes for Ukraine scheme, as we saw with the Ukraine family scheme. I have touched on the number of visas that we issued in just two days last week under that scheme. We expect to see the same with this scheme, and we will soon see a very large number of the applications that have been made granted.

Kim Leadbeater (Batley and Spen) (Lab)

I have been overwhelmed by the generosity of the British people, including those in my constituency of Batley and Spen, who have offered to open their homes to Ukrainian families. They desperately want to help and are ready and waiting. Can the Minister tell these good people why the Government are making it so difficult for families who are fleeing the devastating attack on their country by asking them to fill in, as we have heard, these lengthy, multiple-page online forms, often in English, and upload so many documents? What is being done to ditch this extra bureaucracy, which takes caseworkers days to review, and what is being done to speed up the whole process?

Kevin Foster

I certainly would not say that it would take caseworkers days to review an individual form. In many cases, the online forms are literally click-through pages to say, “No, I don’t have a criminal record”. We have touched on how the process is accelerating. We will see many more applications granted and many of the people making such generous offers getting to be able to play their part.

Alison Thewliss (Glasgow Central) (SNP)

My constituents Nick and Aileen Walker registered as hosts on 14 March and have been in touch with a family from Ukraine that they wish to host—a grandmother, mother and 11-month-old baby daughter, who registered their applications on 18 March. Can the Minister confirm how long people will be expected to wait for this visa paperwork to be processed, because it is increasingly difficult for families such as these to wait in insecure accommodation in a range of different countries in Europe, when they should be in a place of safety and sanctuary in Glasgow?

Kevin Foster

As touched on, we are now seeing the rate of visa grants accelerating and we should continue to see that over the next week. We would expect to see the majority of current cases being decided fairly shortly. We are very conscious that people do want to get settled. It is great to see the community in Glasgow standing up on this scheme in the way that it has on every other refugee resettlement scheme and supporting those claiming asylum here in the UK.

Olivia Blake (Sheffield, Hallam) (Lab)

I want to question the Minister on the capacity in the system at the moment. If 200,000-odd people have come forward through the Homes for Ukraine scheme and only roughly a quarter of applications have been processed so far, what is he going to do to make sure that there is enough capacity in the system to allow everyone who wants to come here to do so? What conversations has he been having with the Treasury to ensure that we have the resources to do this?

Kevin Foster

The scheme is uncapped from a visa point of view. I suspect that the issue of conversations with the Treasury may be more for the next UQ about the funding that will be provided to local communities where people are sponsoring. We are clear: it is an uncapped scheme with no restrictions. If very large numbers of people want to sponsor individuals, we welcome that. One of the reasons we have gone down the path of appealing directly to the public is that it has proved, first, to deliver far more spaces much more quickly; and secondly, to be much better value for money than more traditional schemes, as, sadly, we have seen with Afghanistan. When a large number of people arrived, offers via local councils from communities did not come forward to the necessary level and therefore we ended up having to pay for people to stay in hotels. I have an urgent case that I need to raise on this last day before we rise for recess. The mother has a five-year-old. She is in Italy. She is eight months pregnant. If she does not get a visa literally in the next few days, she will not be allowed to fly by her doctor. She speaks no word of Italian and is really worried about having to give birth with doctors that she cannot communicate with. Meanwhile we have a host ready and waiting for her in Oxfordshire. Will the Minister urgently take up this case and help us to get her over?

Kevin Foster

I am very happy to do so if the hon. Lady gives me the details after this session.

Jeff Smith (Manchester, Withington) (Lab)

The cases of the constituents in Manchester who contact me generally follow the same pattern, which is that they do the hard work of locating and liaising with the family in Ukraine, they submit the complicated application form, they get a receipt and then they hear nothing. That is the frustration. People are being left in limbo either in Poland or under shelling in Ukraine. One of my constituents phrased it very well. He said: “All I want to do is to make sure there is nothing we haven’t done which may be holding up the application process.” If the Government will not sort out a simple emergency visa scheme, can they at least sort out the communication so that people know what is going on?

Kevin Foster

That is a fair point about updating people. Certainly people would be contacted if there was something that was needed from them, rather than us conducting the checks he would expect us to conduct from a safeguarding and security perspective. But a fair point has been made by colleagues across the House about the communication that needs to be sent out to those who have made applications, and we are certainly happy to take that forward.

Anna McMorrin (Cardiff North) (Lab)

I am not sure the Minister is actually hearing the issues being raised in the House about the shambles of this system, which is proving impossible. One of my constituents has offered their home to a family they are in touch with, and it is heartening to see how many families have come forward, but this family cannot flee Ukraine until their visa is approved because their son is disabled. Living in a refugee camp would prove too difficult. They are living with the daily trauma of sirens. Sheltering is proving to be too difficult with their son, yet they are still waiting for a visa from the Home Office. What can the Government do to step in urgently, issue a visa and look at this and many of the other issues like it to resolve this crisis immediately?

Kevin Foster

As we have touched on, in total we have already issued more than 27,000 visas across the two schemes. We have touched on how the Homes for Ukraine scheme is accelerating the number of visa grants, and that means that for those who urgently need it, it will be there. We have already touched on the ability for Members to put forward cases, where there is the need to prioritise them.

Kirsten Oswald (East Renfrewshire) (SNP)

Constituents of mine have been in touch from Poland, where they have been helping a Ukrainian mother and daughter to make their way to the UK. I understand that one of the many barriers that they faced was a visa centre without any working printers due to the failure of an outsourced service. As the UK Government are insisting on this visa process, what undertaking can the Minister give us today on the steps being taken immediately to prevent the visa process breaking down, because issues such as this are leaving vulnerable people in limbo and high and dry?

Kevin Foster

Absolutely. The move to divert the vast majority of people applying to both these schemes away from visa application and the need to have a formally printed vignette, which is what the hon. Lady is referring to, has made a dramatic difference in terms of capability. Certainly our contractors assure us that printing facilities are available, but if there is a specific example, I am happy to look at it, because we need to ensure that where people need a vignette, it is issued. We have been engaging with carriers to ensure that they then accept the form that it is fixed to when people present themselves at airports. We have had that issue flagged to us, too.

Andrew Gwynne (Denton and Reddish) (Lab)

Can I say to the Minister that I still think an emergency visa scheme would be far less bureaucratic than the system we have now? I remind him that some of the most vulnerable people have fled their homes without technology and the paperwork necessary for them to be able to complete the forms. What is the Minister doing to ensure that these people are not forgotten? What changes is he making to the system so that people who do not have the technology or the paperwork do not get left behind?

Kevin Foster

First, I am not sure what taking time out to set up another visa scheme would deliver in this context, compared with the refinements to the process that we already have in place. I can appreciate the argument about not having a visa. We do not agree with it and I think it is a bit odd to go down that path, but our decision makers have extensive flexibility. We appreciate that the type of documents we might normally ask for, such as translated copies of birth certificates, will not reasonably be able to be got hold of in a warzone. Our decision makers, subject to certain national security and safeguarding red lines, which the House would expect us to have for the protection of all involved, have a large amount of flexibility about the situations they can accept. Likewise, they can also consider families as a group. If one person has particular items, the decision maker can then apply that as proving the position of the rest of the family. It is safe to say there is significant flexibility for our decision makers, recognising the situation people are facing.

Brendan O'Hara (Argyll and Bute) (SNP)

The Minister should recognise that the visa requirement is the root of the problem. Like most Members, I have been contacted by constituents who are desperate to help. They have signed up to the Homes for Ukraine scheme and identified families who they can assist, but they have run into red tape and bureaucracy. How can the Minister assure the Gibbs-Hall family from Dunoon, Jim and Margaret Love from Helensburgh, Sam Gallagher from Clynder, the Douglas family from Oban, Eddie McCreath from Lochgilphead and Hamish McKinnon from the Arrochar hotel, who all stand ready and willing to help with offers of accommodation and employment, that their incredible kind offers of help will not go to waste?

Kevin Foster

It is great to hear that so many people are stepping forward. As the local MP, I am sure the hon. Gentleman is proud to see how his community is stepping forward to offer a hand of friendship and practical support. It is worth noting that this is the biggest offer of housing in people’s own homes since the wartime evacuation, which shows the scale.

The pace and trajectory of visas being granted is increasing each day. We saw that with the Ukraine family scheme, and we now look to see it with the Homes for Ukraine scheme so that people’s generous and heartfelt offers will soon be taken up.

Jim Shannon (Strangford) (DUP)

I thank the Minister for our meeting yesterday. He was able to help with two cases, one involving some 33 Ukrainians who are coming to my constituency. He helped to make that happen, for which I thank him and his staff. These things work only because staff make Ministers look good, and I say that with all honesty. The same is true of my office, by the way, and I am not saying it is not the same for anyone else.

Checks must be made for the many Ukrainians who do not have a passport. My office has been greatly aided by a young man in an office hub in Poland, who went so far as to give his mobile phone number to the church group that is bringing people to my constituency. The Home Office is carrying out biometric checks, and so on, but does it have enough translators? The church group left its fluent English speaker in Poland to help this dedicated man with other applications, but he cannot be there every day. Is there any way of giving him some assistance?

Kevin Foster

I thank the hon. Gentleman for his kind comments about the staff who have been working on this scheme. Following other comments and feedback, we are considering the provision in our hub over the recess in addition to the phoneline for Members of Parliament.

Many of the staff in our visa application centres are locally employed, so many will be native Polish speakers rather than being UK staff sent out to Poland. Many will be familiar with and fluent in the local language, and they should be able to support people in making applications. We also have military and other support from the Home Office on the ground to work with people capable of speaking a basic level of English to support people in making applications.

As I said to the hon. Gentleman yesterday, it is great to see the community in Strangford stepping forward to help 35 people. People can be supported to make their application, and they do not have to use the terminal themselves. People are welcome to make an application for others if that is easier in the circumstances.

Homes for Ukraine Scheme

Mike Amesbury (Weaver Vale) (Lab)

(Urgent Question): To ask the Secretary of State for Levelling Up, Housing and Communities if he will make a statement on the Homes for Ukraine scheme.

The Parliamentary Under-Secretary of State for Levelling Up, Housing and Communities (Eddie Hughes)

President Putin’s bloody invasion is a barbaric and unprovoked attack on the people of Ukraine, who are fighting a daily battle for freedom. The UK has stood shoulder to shoulder with Ukraine at every stage of the conflict, including sending extensive military supplies months before the Russian tanks rolled into Ukraine. We are steeled to stand with Ukraine for the long haul.

In this country there has been an outpouring of public support for the Ukrainian people, and we have matched the generosity of the British public with an ambitious humanitarian offer to Ukrainians who wish to come to the UK to escape the conflict. As hon. Members will know, since the Home Office opened and expanded the Ukrainian family scheme and my Department launched the Homes for Ukraine scheme with our Home Office colleagues, both schemes have received thousands upon thousands of applications from people willing to open their heart and their home to a new guest.

We have balanced the need to move rapidly with the equal need to get the Homes for Ukraine scheme right. The visa application process opened on Friday 18 March, since when we have seen the first arrivals come to the UK. Members on both sides of the House are as invested as we are in making the scheme as efficient and effective as possible. We are minimising bureaucratic foot-dragging and cutting unnecessary red tape, while making sure people are set up in the best possible situation to start a life in the UK and to access the right local services and support.

The scheme will be a success only if local and national Government work as one, so we are providing councils with £10,500 per guest to help with all the support they will need. We have been working with the Local Government Association and individual councils across the country to fine-tune the scheme’s practicalities and logistics. As the Secretary of State for Levelling Up, Housing and Communities said, we will keep things under review to ensure that local government has and gets what it needs. We are also working closely with the devolved Administrations to ensure that we have a consistent offer across the country. Some 4 million Ukrainians have been displaced by this bloody and unjust war so far. The UK will continue to respond to the gravity of the conflict and we will continue to work with Members of the House to open up our communities to Ukrainians in the weeks and months ahead.

Mike Amesbury

Nearly 150,000 people have signed up to sponsor Ukrainian refugees in a testament to the generous spirit of our nation and regions, yet that generosity risks being wasted because the figures released confirm that just 2,700 visas have been granted by the Government under the scheme so far. Of course, visas being granted are not the same as refugees arriving here after fleeing for their lives from the bullets, missiles and bombs. Can the Minister tell the House how many refugees have arrived in the UK through the scheme and what has gone wrong so far in getting them here?

After the issue with visas, things are even less clear. There remain real concerns among councils that have not been addressed. How will they know when refugees have arrived in their authority and require services? Proactive data sharing is simply not good enough and safeguarding is falling down. Do the checks on sponsor families need to have been fully completed before a family can begin travelling to the UK? Does the £10,500 for councils, which the Minister mentioned, cover refugees only in this scheme or in the family visa scheme too?

There are real fears of a homelessness crisis if sponsorships break down. As reported yesterday by the Local Government Association, nearly 150 Ukrainians have already presented themselves to councils as homeless having fled the conflict to stay with family members in the UK who have no room. Can the Minister tell me and the House what urgent guidance and support his Department is giving to councils on those cases?

The Government must now take an active role in matching sponsors to refugees, otherwise the generosity of people who want to help will be wasted. The British people have stepped up in Ukraine’s hour of need; it is clear that the Government urgently need to do the same.

Eddie Hughes

I think that the Government are acting urgently. It is testament to the efforts of people in an incredible civil service who are prepared to work very long hours, seven days a week and to pivot from their previous day jobs to move in an agile fashion to deal with the trauma that that country is facing and ensure that the maximum number of people have visas granted and can have a secure and safe home in this country. It is disappointing, therefore, that the hon. Gentleman, whom I respect tremendously, thinks that the Government and the civil service are not responding urgently. 

The hon. Gentleman mentioned a figure of 150,000; I believe that the number of people who have expressed an interest and are prepared to open up their homes is closer to 200,000. [Interruption.] It is slightly frustrating to answer one question and have Opposition Members race ahead to the three or four others that have been asked. Patience would be a virtue for everybody involved in this process—at least for the sake of this urgent question. Mr Speaker, do you not think it would be nice for them to wait for the answer before they get too carried away?

How will councils know? We have a matching process and once the sponsor has been matched with the guest online with the form, councils will be alerted so that they know that a match has been made for a sponsor in their area. They can then begin the process of preparation immediately.

Will checks need to be completed fully before people travel? Inasmuch as once the visa is granted, checks will already have started, we will already have started to investigate whether there has been criminality on the part of either party. We need to make absolutely sure that we are reassured of the safety on both sides of the equation—of the person travelling here and of the people opening up their homes. Those checks will be carried out initially and then further checks will be carried out by the receiving authority once it has been notified of the match.

Once the authority has been notified, it will be expected to go out and inspect the property to make sure it is appropriate for such people’s needs, and begin the process of further checks, as required. For example, if there are children or vulnerable adults in the households that are coming, a further enhanced Disclosure and Barring Service check will be required.

With regards to the money, the £10,500 is for the Homes for Ukraine scheme. Obviously, for the rest of the elements of this scheme, we are making a very generous offer in that people who arrive in the UK will be allowed to work and claim benefits immediately, so that they can begin to integrate fully here.

Finally, on the 150 homeless people the hon. Gentleman mentioned, he will know that I, as the Minister for homelessness, have a very keen interest in this. We will be investigating to ensure that we completely understand what has led to such a situation. As a Government, with the charities and all involved—and MPs have a role in this—we need to make sure people understand that the most appropriate, safe and reliable route is that prescribed by the Government.

Mr Speaker

I call the SNP spokesperson.

Stuart C. McDonald (Cumbernauld, Kilsyth and Kirkintilloch East) (SNP)

Almost 200,000 volunteers is of course absolutely brilliant, but the fact that only 2,000 or 3,000 people have yet benefited from it is obviously far from that. Can I encourage the Government to keep working to simplify the process, but also to raise awareness of this scheme? We have had complaints that there is a lack of awareness of it among those fleeing Ukraine.

We have heard about the possible dangers of people trying to abuse the system for trafficking or exploitation purposes. Is that not also an argument for considering empowering local authorities to act as super-sponsors? That would allow a greater opportunity for safeguarding and for appropriate matching to be done.

May I ask about the co-ordination of the three different schemes that now exist? For example, could people who arrive under the family scheme who cannot be accommodated by their relatives instead be matched to one of the volunteers under the sponsorship scheme? That would seem a very simple and obvious way to avoid the homelessness we have heard about. It would also address the concerns expressed by the immigration Minister—the Under-Secretary of State for the Home Department, the hon. Member for Torbay (Kevin Foster)—when I raised the prospect of seasonal agricultural workers being able to bring in their families. Even if the families cannot be accommodated with them, why not use a community sponsorship scheme to solve that problem?

Local authority funding under this sponsorship scheme is excellent, but why is there no funding for areas where significant numbers of Ukrainians are arriving under the family scheme, for example? Should that not be looked at again? May I ask what thinking there has been about what will happen later this year if significant numbers of Ukrainians are no longer able to remain with their hosts?

Finally, we still have several thousand Afghans in hotels. Can volunteers be asked if they would be willing to take an Afghan as well?

Eddie Hughes

The hon. Gentleman mentions that 2,000 or 3,000 visas have been granted, but 27,000 visas have been granted across the two schemes, and I think we need to be mindful of that. On the super-sponsor route and the idea that councils might be allowed to do that, I think we need to tread cautiously. We have one scheme running, and we need to make sure this one is running as effectively and efficiently as possible.

I am absolutely delighted by the offer that has been made by the devolved Assemblies in Wales and Scotland. It is absolutely tremendous to see the work that is being done in Scotland, and it is a great demonstration of Governments working together across the United Kingdom to make this process work.

On moves between schemes, for the moment we are trying to ensure that people stick to one route wherever possible. We will keep this under constant review, because we need to make sure that we respond to a developing situation.

Finally, on Afghans, we learn from one scheme as we develop another, so as this one progresses we will understand what merits it has and what challenges it provides, and we will use that learning to determine what we can apply to other schemes in operation in this country.

Mr Speaker

I call the Chair of the Levelling Up, Housing and Communities Committee.

Mr Clive Betts (Sheffield South East) (Lab)

I think the Minister is going to get asked these questions over and over again until we get some adequate answers from him.

First, it cannot be justified that councils are, quite rightly, getting £10,500 per year per refugee when refugees come over on the sponsor scheme—councils have to provide wraparound services; it is all there, it is all understood—but when refugees come under the family scheme, for the most part, apart from the housing checks, the council has to do everything to support them.

Why is there no money under that scheme and yet £10,500 under the other scheme? Will the Minister explain the difference in terms of the offers that councils have to make to those refugees?

Secondly, the Local Government Association told the Levelling Up, Housing and Communities Committee yesterday that 144 Ukrainian refugees have presented as homeless so far. They have come under a variety of schemes, with some under the sponsorship scheme, some through Ireland and other routes and some through the family scheme—that is because family members do not have to provide accommodation. The whole reason for the sponsorship scheme is that councils do not have enough affordable, readily available homes to house people. The choice is therefore to put these refugees into temporary accommodation—hotels—or to match them up with the generous offers that sponsors want to make in those communities. Yesterday, the Prime Minister accepted that councils should have access to the database of sponsors so that they can be responsible for matching up refugees or homeless people with sponsors who want to house them. Can the Government just get on with it?

Eddie Hughes

We are getting on with it. When the Under-Secretary of State for the Home Department, my hon. Friend the Member for Torbay (Kevin Foster) took the earlier urgent question, he explained how we are ramping up the process and ensuring that it is working as efficiently as possible. On the difference between the two schemes, people are completely at liberty to apply through the Homes for Ukraine scheme instead. I think we understand that people in the UK who are having a family member coming to live with them will provide services such as help with learning English, so some support that might otherwise be provided by a council will be given by a family. I think that is the natural way. However, as I said, it is not an either/or option; people can choose to apply through the Homes for Ukraine scheme. I fully accept that there is a challenge with regard to housing, and that is why it is tremendous that 200,000 people have decided to open up their homes.

Florence Eshalomi (Vauxhall) (Lab/Co-op)

The Minister highlighted that 200,000 people expressed an interest in the scheme, including many residents of my constituency. Stockwell Says Hello, which is helping to sponsor a Ukrainian family, contacted me recently because it could not find any clear guidance on the Government website. These questions have been asked time and again and, as my hon. Friend the Member for Weaver Vale (Mike Amesbury) said, the uncertainty may put off many people who want to show their generosity. On 8 March, the Under-Secretary of State for the Home Department, the hon. Member for Torbay (Kevin Foster), said that 50 extra caseworkers had been trained to process applications. Does the Minister know how many of those caseworkers are in post and dealing with these applications?

Eddie Hughes

We can see this as an evolving process, with the Government continuing to ramp up and increase the resource committed. It would perhaps be unhelpful to provide a running commentary on the number of people working on the process, not least because there will be some ebb and flow given the number of people prepared to work over the weekend versus during the week. We are ensuring that the resource attributed to the effort is equal to the need and we are improving the fluency with which applications are being processed daily so that the maximum number of people who have submitted an expression of interest can house somebody from Ukraine.

Wendy Chamberlain (North East Fife) (LD)

Like others, I commend everybody who has come forward to support the Homes for Ukraine scheme. However, it is important to remember that those sponsors are the conduit between the Home Office, the scheme run by the Department for Levelling Up, Housing and Communities and the refugees with whom they have been matched up. They are awaiting home checks, and in Scotland we are still waiting for local authority guidance, which places enormous pressure on sponsors as they try to navigate the system. Indeed, my caseworkers are taking calls from distressed sponsors who want to ensure that they have done everything they can to get those whom they have sponsored safely to the UK as fast as possible. What conversations have been had about putting in place emotional support to help sponsors who are opening their homes?

Eddie Hughes

One thing we have seen is a tremendous effort by charities and non-governmental organisations who are incredibly well placed to offer the guidance and support that the hon. Lady refers to. On advice for councils, I understand that in Scotland it will be the responsibility of the devolved Assembly to provide that. From the tremendous efforts that I have seen in its work so far, I think that, if that has not already been provided, it will be coming very soon.

Dame Diana Johnson (Kingston upon Hull North) (Lab)

What action has the Department taken following the letter to the Secretary of State last week from 16 refugee and anti-trafficking charities setting out their concerns about the Homes for Ukraine scheme potentially being a Tinder for sex traffickers? We have seen men advertising for Ukrainian wives, and children posting on Facebook. Does the National Crime Agency have a view about the scheme and is it looking at sites such as Vivastreet, which advertises trafficked women—I am particularly worried about Ukrainian trafficked women—for sex? Will the Minister say what exactly the Department is doing?

Eddie Hughes

The Government are alive to all the concerns that the right hon. Lady mentions. We are collectively putting in effort to ensure that we close off areas where there are problems. Fundamentally, we are making sure that safety checks are completed at the point that the application is submitted and subsequently that the enhanced Disclosure and Barring Service checks are carried out. Finally, a representative from the council will see the sponsor and the guest to determine whether there are any safeguarding concerns. There are multiple gates through which people will pass in order to maximise the application of safety at all stages.

Alison Thewliss (Glasgow Central) (SNP)

Deborah Gourlay contacted me this morning to say that she has a flat in my constituency, wants to host somebody and has identified them—a mother and her young boy stuck in Warsaw. Deborah has put her application in, as has the other person, and they have heard nothing since. The email that they received basically said, “Don’t call us; we’ll call you.” How long will she have to wait before they can be matched up and this family can come to Glasgow?

Eddie Hughes

The Under-Secretary of State for the Home Department, the hon. Member for Torbay (Kevin Foster), might have considered some of those matters during the previous urgent question. The amount of resource that is being committed to this is increasing by the day. The fluency of the process is improving by the day and, hopefully, the answer to the hon. Lady’s question will be: very soon.

Andy Slaughter (Hammersmith) (Lab)

I am really proud of how my constituents, council and local refugee groups, such as West London Welcome and Refugee Action, are working together to welcome Ukrainian refugees. We had had 80 into the borough by Tuesday and that will more than double by the weekend. That includes welcome packs, cash and mental health support, as well as homes. However, will the Minister address the issue of temporary accommodation and people declaring themselves homeless? As a result of his Government’s policies, particularly in London, we do not have temporary accommodation available. What will he do? People cannot go into hotels, because hotels still have Afghan refugees from last summer. Please sort this problem out.

Eddie Hughes

The Government have committed £2 billion over the next three years to tackle homelessness and rough sleeping, so we are making considerable efforts in this area. We would obviously prefer people to be matched with a sponsor and for that sponsorship arrangement to be maintained. Subsequently, councils may have the opportunity to rematch with another sponsor available in the area as well, given the huge number of people who have come forward to offer their homes.

Wera Hobhouse (Bath) (LD)

Hundreds of private groups have sprung up since the scheme was launched and their generosity is hugely welcome, but this complex and difficult task can no longer be left to private initiatives. When will the Government recognise that they need to step up and bring Government officials to the Ukrainian border, as at least 20 other European countries have, to make sure that those fleeing war and war crimes do not end up homeless on our streets?

Eddie Hughes

I am slightly confused—perhaps I do not completely understand the question—but I think that for the Government to do the matches would be inappropriate. It seems to me that the matches made so far by non-governmental organisations or charities are proving incredibly effective. That approach is ensuring that the matches are more likely to last. With the greatest respect, for the Government to be involved in putting people together would only take away our focus from the administrative element that we need to deal with. There are excellent charities and NGOs that are very capable and are engaging very passionately with the Government to offer their services; I think that that is proving the best route.

Matt Western (Warwick and Leamington) (Lab)

The Secretary of State has said that if it were left to the individual sponsor and the refugees, the process would be a whole lot quicker. However, Kateryna and 11-year-old Vadym are living in temporary accommodation in Poland; a home and a school place are waiting for them in my constituency, but clearly the Home Office system of matching is not working. They are absolutely frustrated. They have a home waiting for them, so will the Minister step up, work with the Home Office and get them over to this country?

Eddie Hughes

The pace at which we are getting through applications is ramping up: we will very soon be working our way through more than 10,000 a week. I completely understand the frustration that the hon. Gentleman expresses, because we would all like to see the process working far more quickly than it is already, but we are committed to ensuring that it works more quickly by the day.

Layla Moran (Oxford West and Abingdon) (LD)

We are all so proud of our constituents who have stepped up to be hosts. We should equally be proud of the council officers who are scrambling yet again and will absolutely deliver. They need two things to make their lives easier. The first is the housing checklist that was promised on Tuesday but is still not in place; the worry is that people will be put in homes that are not suitable. The second is DBS checks. The Minister will be aware that, during the pandemic, powers were delegated to second-tier authorities to help to make the checks work. That legislation has expired, which means that it can be done only at county level; in Oxfordshire, only three people are allowed to do it. Will the Minister have a look at those two issues and come back to us as quickly as possible? If we need new legislation, we should be ready to make it.

Eddie Hughes

Yesterday, I met the leader of the District Councils’ Network, who explained that the checking process with properties seemed to be going very smoothly, that councils were completely familiar with what they were expected to do, and that they were making the appropriate checks. What I think we need to understand is that sometimes we do not need to be totally prescriptive. Councils have great experience in the area and can use common sense and be proportionate in the checks that they make. I think that those checks are being carried out and that appropriate property is being identified.

I agree with the hon. Lady about the fantastic effort. This feels like a period of genuine national endeavour. I commend all colleagues across the House and their staff who have engaged with the process and are working tirelessly on behalf of constituents to ensure that problems are overcome and matches are made. Long may that continue.

Jim Shannon (Strangford) (DUP)

I very much welcome the scheme and thank the Minister for his answers. Northern Ireland, with a population of 1.8 million, has had more than 6,000 expressions of interest for the Homes for Ukraine scheme. As usual, the set-up in Northern Ireland, with council operations divided, is leading to delays in carrying out checks. Will the Minister confirm the answer to a technical question? If a family have in place the police checks that they need to work with children—the enhanced disclosure—can those checks be used or will new DBS or enhanced disclosure forms still be needed?

Eddie Hughes

That does feel like a very technical question, particularly for me. If the hon. Gentleman emails me, I will ensure that the appropriate Minister and civil servant respond accordingly.