Scammers targeted pension pots big and small, with reported
losses ranging from under £1,000 to as much as £500,000 and the
average victim being a man in his 50s.
But the true number of victims is likely to be much higher as
savers fail to spot the signs of a scam and don’t know how much
is in their pots.
New research shows that’s particularly true for football fans
approaching retirement, with just 43% knowing how much is in
their pot and nearly half (45%) not knowing how to check if an
approach about their pension is legitimate*.
Scammers design attractive offers to persuade you to transfer
your pension pot to them, often setting ‘time-limited offers’ or
deadlines to pressure you into releasing your money.
That’s why, as part of their ScamSmart campaign, the regulators
have teamed up with legendary football commentator Clive
Tyldesley (aged 65) who said: “Scammers are very good at
breaking down your defences and putting you under pressure with
various deadlines. But your pension isn’t a football transfer –
there are no deadlines! Your favourite team wouldn't buy a new
striker just because his agent says he's good. They’d ask around,
check out his stats, do some research – just like you should when
handling your pension plans. Before you fall foul to savvy
scammers, remember to take your time, seek advice, and speak to
an FCA authorised adviser. Don't agree to anything you’re unsure
of.”
Fans are also risking an own goal by not knowing the value of
their most prized asset. 76% know the cost of items related to
their team, such as a football shirt or season ticket etc., but
only 43% knew how much was currently in their pension pot**.
Overconfidence could be an issue with nearly two thirds (65%)
saying they’d be confident in spotting a scam approach. But 4 in
10 (39%) would put themselves at risk unknowingly by engaging
with a common scam tactic such as being told it’s a time-limited
offer, or that there is a guaranteed high return on their
savings.
Mark Steward, Executive Director of Enforcement and Market
Oversight, FCA, said: “During these uncertain times, it is
more important than ever to defend your lifetime savings from
scammers. Fraudsters will seek out every opportunity to exploit
innocent people, no matter how much or how little you have saved.
You can check the status of a firm before changing your pension
by visiting the FCA register, and get advice from an FCA
authorised firm before making any changes to your pension. And
give scammers the boot!”
Charles Counsell, Chief Executive, TPR, said:
“Scammers wreck lives and no matter how big or small your savings
are, every pot is a target. It may seem tempting to make a change
to your pension fund now, but it’s important not to rush. Before
making any decision about your pension, take your time, and visit
the ScamSmart website to always check who you are dealing with.”
How fans can stop themselves scoring a pensions own
goal
The regulators recommend four simple steps to protect yourself
from pension scams:
- Don’t be rushed or pressured into making any decision about
your pension
- Reject unexpected pension offers whether made online, on
social media or over the phone
- Check who you’re dealing with before changing your pension
arrangements – check the Financial Services
Register or call the FCA helpline on 0800 111 6768 to see
if the firm you are dealing with is authorised by the FCA
- Consider getting impartial information and advice
Pension savers can test how ScamSmart they are by taking a quiz
on the ScamSmart site. Visit www.fca.org.uk/scamsmart to
find out more.
* Based on respondents not agreeing with the statements ‘I
understand when I can access my pension’ and ‘I know how much
money I have in my pension pot‘. Also ‘I know how much money I
have in my pension pot‘ based on respondents who have a private
pension.
** Based on respondents who agreed with the statement, ‘I know
how much money I have in my pension pot’ Also based on
respondents who have a private pension.