HM Courts & Tribunals Service and Ministry of Justice
responses to the Public Accounts Committee’s recommendations on
Transforming courts and tribunals report.
This response outlines the progress HMCTS has made against the
twenty-three milestones for interim state two on the programme,
which we have now reached at the end of January 2019. We have
fully delivered twenty of the twenty-three milestones, and our
response sets out our progress against the other three as well as
the outline timeline for the next phase of the reform programme.
What the changes will mean in practice for all the users
(Recommendation 2 - published January 2019)
This response outlines who will be affected by the reforms and
what the changes will mean for our users. In addition, it
provides details of the research undertaken and what this tells
us.
As well as providing this response HMCTS regularly publishes
reform updates, information and documentation and uses a range of
channels to reach a wide audience.
Recommendation 3 (published November 2018)
HMCTS response on
how we will engage stakeholders with our reform programme.
Recommendation 4 (published January 2019)
Ministry of Justice
response to the Committee’s fourth recommendation on the
approach to identifying and evaluating the impact of the changes
on peoples’ access to, and fairness of the justice system.
The response sets out the collaborative approach HMCTS is taking
in identifying and managing any cross-criminal justice system
financial impacts. It sets out the work we have undertaken with
partners, agencies and other government departments likely to be
affected by the reforms in the Criminal and the Civil, Family and
Tribunal jurisdictions.