(Llanelli) (Lab):...We
know that the quality of housing for personnel and their families
is a matter of real concern. Members will be familiar with the
appalling service provided by the contractor
CarillionAmey. Many of us have heard at first hand
from personnel and families about unacceptable delays to repairs
and the poor quality of maintenance. I myself have met
representatives of Amey, which has taken over the
contract following the collapse of Carillion earlier this year.
They assured me—as, no doubt, they have assured the Minister—that
they are working hard to improve the service because they recognise
that things have simply not been working well enough, but the fact
is that there is a very long way to go. The latest families
continuous attitude survey found that barely a third of families
are satisfied with the response to requests for maintenance and
repair work...
(Dunfermline and West
Fife) (SNP):...Other Members have talked about housing.
For years, service personnel and their families have had to put
up with poor maintenance standards that would simply not be
tolerated in the local government sector. In June, the Defence
Committee stated:
“The record of CarillionAmey, the Ministry of Defence and the Defence
Infrastructure Organisation (DIO) in managing Service
accommodation has been lamentable.”
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